Maddie Raymond
I seriously don’t get how this place is still open. With the exception of the older guy that runs the register during the night shift the staff is terrible. Kitchen staff never wears gloves. Touches food and then touches their phones. No one’s hair is pulled back like it’s supposed to be. They never greet anyone and they don’t even put the food out when it’s done. I went in last night with my husband and we made eye contact with one of the girls in the back a few times. Finally she asked really rude and almost yelling if we had an order and what the name was then looked at us stupid when we told her the name 4 different times. Then she got mad at my husband for saying it’s stupid to have the boxes out front where it says PICK UP ORDERS if you’re just going to make people wait longer and then act stupid when you see we have been waiting. She even said “Haha it’s been ready you need to come to us”. Then why is there a “pickup” area??? Then to make it worse she went and told one of the guys in the back who then came out to look for us because she wanted to play victim. That’s the last time I drive there for a pregnancy craving. I’ll go to another location. You guys suck. Again, with the exception of the older guy that runs the register. Almost $80 worth of food and that’s how we get treated?? CRAZY.
… moreDavid Hughes
It’s really sad, I hope that all Panera Breads aren’t falling to the level this one has. It’s been years since I’ve been to a Panera Bread. I I just haven’t had the opportunity much. We decided to go to satisfy my wife’s latest pregnancy craving macaroni and cheese to be fair her macaroni and cheese was excellent I had the broccoli whatever macaroni and cheese and it was horrible it was almost like there was some kind of a chemical sauce not even a cheese sauce on it I didn’t finish it and I was sick the rest of the night wishing I hadn’t eaten any of it the pastries I got and had later in the evening were wonderful the biggest disappointment wasn’t the homeless person doing makeup, who had her Bicycle with her in the restroom and shoes in the sink when my pregnant wife was trying to use the restroom and then had to ask the lady to please remove her shoes so my wife could wash her hands. Or when an employee went into the bathroom (and obviously didn’t wash your hands because you couldn’t even get to the sink with the bicyclein there), and when she came out, we made a comment to her about the woman with the bicycle and shoes she said “do you want me to tell the manager?” Duh came to mind. The biggest disappointment was the irritated eye rolling “manager” that went to go talk to the lady and when the manager came out seemingly bothered by annoying complaining customers and didn’t look at us, say hi, or anything. (like we were in her path of travel she had to workhard not to look at any customers) needless to say, 15 minutes later when we left, the homeless lady was still in the bathroom, or should I say house?
One star for the awesome macaroni and cheese that my wife had and one star for the awesome pecan pastries I had for dessert that night.
Oh, one more thing, the guy at the register with the great customer service really seem to go out of his way to make it sound like each of our orders came with a beverage and a side be it bread chips or Apple so I thought it was weird when I saw the additional charges for the beverages that we weren’t going to order, but since they came with it we went ahead and got. It’s not a big deal, but our total order was over $50, and the overall experience was horrible. we have no intention of ever going to a Panera Bread again, but to be honest with you, I sure do miss those steak and egg bagels. Maybe I will be back one day…
… moreKathryn Clauzel
Truly my least favorite Panera that I’ve been to, and I love Panera so I’ve been to a few. Giving two stars only because the inside is always clean and chill, but the drive-through absolutely sucks. Every single time I’m in the drive-through, I’ve waited at LEAST 15 to 20 minutes. It’s absurd. I’ve waited upwards of 40 minutes before. No apologies for the wait, or any sign of concern. It’s happened at least 5 to 6 times.
… moreKemper Strouse
Ordered a 60$ meal 1 soup choice and 4 sandwiches… they didn’t haven the soup I wanted and no sandwich bread apparently so basically ask for every single thing before you order because even the manager who took your order is not gonna tell you there out of stuff until after you swipe your card. Also proceeded to give me the wrong sandwiches when there on the receipt
… moreCatari Monsanto
Not having a good day! Have a terrible cold and had a craving for chicken soup from Panera Bread. Omar and mom went all the way across town to get me one. When they get back I sit down to eat it, quite hungry as I haven’t felt like eating for two days. Look at the tiny $9.15 cup of soup and think, “is that the large bowl?”. I opened it looking forward to enjoying it and I see something strange on top. I use the spoon to investigate and out comes this HUGE piece of plastic! I have a very sensitive stomach so it made me instantly sick just looking at it. I swear I will NEVER eat there again. I don’t know that I can eat out again! Disgusting!
#panerabread
#Panera
… moreJoshua Petrick
Wow, 25 minute drive thru wait is RIDICULOUS!! Please bring your grass to at least watch grow. Good thing I didn’t have an appointment to be at, because once your in this line prepare to wait a long time.
… moreElmer Rodriguez
I don’t usually do franchises or change Panera bread here Panera bread there it’s all the same to me. I just signed up for the sleep club taking advantage because I drive over 50 hours a week and I’m always on the road it’s nice to have a clean restroom and a coffee with great bakery always nearby.
However this review goes out to an amazing individual that works at this Panera bread. That’s Superstar name is Gage. The four or five times that I’ve been here I’ve seen her at least three or four times and has always been amazing very welcoming very comforting and extremely sweet. I have interacted with other individuals however I strongly believe this is the type of individual that needs to train and lead your team training on a national level.
Congrats Panera you have won my business and no not because of the amazing sick club or your fantastic breads but because of a certain individual that stands out with her amazing attitude and demeanor.
… moreGehan Salem
The staff are very nice and friendly. They do their best to accommodate your needs. The place is very clean and inviting. Thanks to the management and the staff team that brings this location to a high standard.
… moreCorey Perez (Perezster)
DEFINITELY NOT the employees’ fault, but this is the standard amount of chicken for a $9 chicken half sandwich? Ludicrous!! Did the you pick 2, $20, and this is the standard. As much as I like Panera, I definitely won’t be back since this is what $20 gets you here
… moreAhmad Al khnak
I went this morning with my family to get breakfast after a long busy week .
So I started with ordering three or four type of food it was very normal, but the croissants was cold and it looks like from last night not fresh after finishing my breakfast I went to the restroom to wash my hand and I saw a disgusting look inside the restroom no paper towel , no soap , floor is dirty toilet is dirty and more. I feel so bad and my stomach start paining me never going back to this location.
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