Team Orton
Giving it a 2 is me being nice for the fact that they gave me service. I won’t ever eat here again. We got our chips n salsa and drinks and felt like years before our server came back to take our orders. My sister ordered and he walked off before she could even get a word out about what filling she wanted in her enchilada. After what felt like eternity we finally got our food and it tasted like it had just been sitting there. None of it tasted fresh at all. It felt like we were eating food they prepared hours ago and heated up. I’ve eaten at plenty of Mexican restaurants but this one here takes the cake for the ONLY bad one that I’ve been to in this entire city. It was a disappointment. Was really looking forward to trying this place as well because it’s so close to home. This place also lacks flavor like it tastes like you’re eating texture with a tiny bit of seasoning. The best part of the meal was my Sierra Mist. This is me judging kindly.
… moreShannon Hall
Had a nice lunch with an old friend. Service was great. They got everything on The table very quickly. The food was delicious. The only problem I had was when were done eating and only approx. Five tables in the whole restaurant were seated. Once they brought the check, they would No longer wait on you. My cup remained dry for 2.5hrs. That is not the very good customer service… There for no fifth star.
… moreKaijuholic
I heard a lot of good things about this place, so I was really disappointed. Let me clarify up front, I’m not a picky person at all. But after hearing the food was good, I was really surprised that there was zero flavour in the meat. I even asked my companions just to make sure it wasn’t me. They said the same, it was plain unseasoned beef. I thought about asking for some Goya or something but didn’t want to be rude. We also ordered a pitcher of margaritas and a couple shots of rum and tequila. The pitcher tasted like there was no alcohol in it, and I’m pretty sure my shot of rum wasn’t rum.
The service was very prompt, but the waiter never came back to check on the table. Each time we flagged him down from across the restaurant, he was very prompt though. Note, it was weekday lunch and almost no tables, so they were not busy. Everyone at my table remarked they had been there before and had great experiences, but it had been at night… so maybe going for dinner is a different thing and they either don’t care about their lunch crowd or save their best cooks and staff for dinner rush. I was very disappointed after hearing such good things about this place. I give them stars for being prompt, and if you’re in a lunch hurry, they’re speedy.
… moreBeam Team
Always good food and service! Had a party of about 30 people and it was great!
… moreGreg Burrow
I would give them 5 stars if they would change their waitresses would give better service. They stand around&
& talk a lot & some of them to learn English! Owner needs to be more friendlier & servant oriented. Their food is very good & great prices on their beer. Hope they read my post & change their ways. I think they would have a lot more business. I wish them good luck.
… moreAlitta Haney
Me and my bestfriend are frequent customers, we have been going here for years, this was the first bad experience we have ever had! Saturday we went for lunch, and I clearly asked for my food to be without lettuce, and the waiter argued with me about my food and basically tried to refuse to take it back, he also had an attitude with me because he had to take it back after HE got my order wrong! Food was OK, but it could have been better, I didn’t complain about it! We get our ticket and he charged my friend for the largest alcoholic beverage, (we know the prices and the sizes of the drinks) we got to the register to get it fixed and the same waiter argued with us about the drink also, AND refused to charge us the correct price! I’m a server and I understand mistakes, but you don’t argue with your customers, you fix your mistake and keep it moving! We’ve been coming here since we were in high school, I don’t know if I’ll be back!
… moreCrystal Hernandez
My favorite Mexican restaurant! The service has ALWAYS been great. Their salsa is amazing! The main dish is always the good too! I normally ask for special things, like onions well done, and they are great to do as I ask. They also give great service to parties of more than 6. Plenty of room in the restaurant. Oh and the bathrooms are always clean!
… moreBrandy Terry
Very overpriced for what you get! I ordered two tacos and a drink and it was $11. I thought that it sounded too high, but paid because I was in a rush to get to school. I later went online to check their menu and found that I had been over charged by almost $3. I called to give them a chance to fix the problem and I got silence on the phone when I told them I looked the prices up. They did not want to help me with the overcharge. Makes me wonder just how many people never pay attention to being overcharged. Guess they are getting rich off of their patrons. I will never go back to this establishment. They do not even deserve the one star that I gave them.
… moreJoanne Kracke
The atmosphere was great, our waiter was good and polite. I disagree with the other ppls comment on how the owner was. He is not rude in anyway. I and my friends and family will be back. You have to have the Pico it was fresh and tasted amazing.
… moreThomas K
I’ll be honest, I’ve gone to this place for years, always enjoyed it, but it seems to have fallen off in quality as of late. Maybe my tastes have changed over the years, but what I once believed to be the best Mexican restaurant in the area has now become fairly average. I won’t give up on them and will return occasionally to stay hopeful for a return to it’s glory days, but I cannot give them higher than 3 stars in it’s current condition.
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