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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Circa-1950 fast-food chain for counter-serve burgers, some stacked with multiple patties.
Hours
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
Address and Contact Information
Address: 201 S Cities Service Hwy, Sulphur, LA 70663
Phone: (337) 313-4087
Website: https://locations.whataburger.com/la/sulphur/s-cities-service-hwy-&-self-st.html
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Whataburger at S Cities Service Hwy & Self St Sulphur, LA
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Reviews
anne m
This place needs new management in all. The general manager is very disrespectful as well as a lot of the workers: Always getting an order out slow, people who ordered after you get their orders most of the time before you do. Leaving you waiting. As well as not making orders right and messing them up.
… moreBarry Judkins
Like the original What-a-Burgers of South Eastern VA and NC, only with more of a “Chain” taste. Good service and clean, well kept facilities. Can’t beat the Original, though!
… moreMichael Moss
I used to live in Texas and I was so pleased to learn Whataburger was opening a location in Sulphur.
I live like 500 yards from the location.
I have tried patronizing store probably 10 times since they opened. Tonight, I asked the man in the adjoining drive thru lane to allow me to slide past him so I could “escape”.
That’s the second time I’ve done that in 60 days… Last time, I actually jumped the curd to get out of the drive through lane.
I never actually ordered either time… Because I waited and waited to even be acknowledged at the speaker.
Look, it’s Whatsburger: I know they are slow. They make everything fresh. But this location is horrendously slow.
And the employees evidently don’t care about it.
Additionally, the Whataburger app is total trash too. I’m 64… meaning, I’m not totally techno savvy. But I have 5 or 6 other fast food apps on my phone… And I have no trouble using their apps.
I know that the local store people have no control over the phone app. But, I try to use it to offset the aforementioned horrendously slow service at the store. I’ve tried atleast 5 times, including tonight… No success!
Come on Whataburger, get it together!
… moreI live like 500 yards from the location.
I have tried patronizing store probably 10 times since they opened. Tonight, I asked the man in the adjoining drive thru lane to allow me to slide past him so I could “escape”.
That’s the second time I’ve done that in 60 days… Last time, I actually jumped the curd to get out of the drive through lane.
I never actually ordered either time… Because I waited and waited to even be acknowledged at the speaker.
Look, it’s Whatsburger: I know they are slow. They make everything fresh. But this location is horrendously slow.
And the employees evidently don’t care about it.
Additionally, the Whataburger app is total trash too. I’m 64… meaning, I’m not totally techno savvy. But I have 5 or 6 other fast food apps on my phone… And I have no trouble using their apps.
I know that the local store people have no control over the phone app. But, I try to use it to offset the aforementioned horrendously slow service at the store. I’ve tried atleast 5 times, including tonight… No success!
Come on Whataburger, get it together!
Brook Starr
Drive-thru has got to get it together. Between the angry dude and just lack of customer service, is unacceptable. My Orders coming out wrong, and its more times then I’d like to admit. Also. Misspelling someone’s name, even when you tell them how to spell it. If you hate your job, find something better.
… moreGeaux Beckah
⭐️⭐️⭐️⭐️⭐️
This was my first time eating at Whataburger in Sulphur, and it definitely won’t be my last! From the moment I pulled up to the drive-thru, the experience was amazing. Brandon, who was working the drive-thru, absolutely made my visit. He has such great energy and a genuinely good spirit—it’s rare to come across someone who makes you smile just by taking your order!. Keep up the good work Brandon and Red Turns Heads
… moreThis was my first time eating at Whataburger in Sulphur, and it definitely won’t be my last! From the moment I pulled up to the drive-thru, the experience was amazing. Brandon, who was working the drive-thru, absolutely made my visit. He has such great energy and a genuinely good spirit—it’s rare to come across someone who makes you smile just by taking your order!. Keep up the good work Brandon and Red Turns Heads
D C
Warning at your own risk very rude, disrespectful workers, including all management I was up in the drive-through and I got my meal my drink that I got was carbonated so I decide to go from the drive-through inside the store and I have my cup to switch to drink so as I’m pouring my new drink this little girl named Sarah just started talking to me and said that I can’t bring the cup in because this cross contamination and ask her for another cup she look at me crazy and walked off this is beyond sad and weird
… moreLuis Hartenstein
I was craving a whataburger and got one on my way to Houston. Talk about hit the spot. I got a poco de gallo burger added jalapeño. Amazing combo. Large fries and nanner puddin milkshake was the best.
… moreKNIFE TO MEAT YOU
Fire. Everyone. Just start over. May your first experience at a Whataburger not be this Whataburger. I pulled up to the drive thru at 8:06 pm. 2 lanes. 2 cars in front of me, 3 cars in the other lane. 10 minutes pass and no one has moved. I back out and park to go inside thinking some drive thru equipment has malfunctioned, like they didn’t know they had cars waiting to order. I go inside and see an employee speaking over their head set, guess it is working after all.
There’s several customers inside. No less than 4 employees. No greeting. No one at the counter. None of the customers look happy. 2 customers look hella unhappy. Orders have to be taken at the kiosk, glad I wasn’t paying cash as it doesn’t take cash. Got the Jalapeno Melt combo with onion rings, that new Mexican Chocolate shake, and a fry, ketchups, chicken taco and a jalapeno ranch sauce to go with it. You TELL the kiosk what sauce and how many.
TWENTY. EIGHT. MINUTES. LATER…
Guy comes out with a to go bag (it was For Here per the kiosk). Mentioned that I ordered a shake to go with it. Looks at receipt, confirmed it, goes back to kitchen to get it.
Open bag to start eating as surely a shake takes 60 seconds to make and bring to table… no onion rings. No ketchup. No jalapeno ranch sauce. No napkins either.
I’ll tell him about that when he comes back, start eating.
He. NEVER. Comes back.
I dry ate the frys, the taco and the Jalapeno Burger and walk up to the counter to get my shake and onion rings. 10 minutes pass before someone (the guy who forgot me) from the back comes out to give someone their food and I tell him I still want my shake and onion rings. He gets someone else to make the shake as he goes deeper into the kitchen to, I assume, to make a large onion ring order. Other person hands me the shake, I can finally put the fire out in my mouth from the jalapeno burger and now I just wait for the rings.
Ten more minutes pass.
Nothing walks out from that kitchen.
I left. Walked out of there $35 poorer at 9:10 pm. Nothing fast about this fast food.
For $35 I could get a steak somewhere.
I’ll never eat there again.
You’ve created an anti-customer for life. When someone in the group brings up going to this location, their going to hear this story.
This review will make the rounds on social media. Others should be warned not to come here.
Every Whataburger I’ve ever been to in Texas was exceptional. The gold standard in not just what a Whataburger should be, but what a fast food restaurant anywhere should be.
I’ve been to this location no less than 5 times since it’s opening. Breakfast, lunch, dinner, late night- didn’t matter when, every visit has gotten somehow WORSE than the time before.
You have failed this city, and any poor unfortunate soul who stumbles into your location.
Shut it down. Recruit new people. Train them. Reopen.
… moreThere’s several customers inside. No less than 4 employees. No greeting. No one at the counter. None of the customers look happy. 2 customers look hella unhappy. Orders have to be taken at the kiosk, glad I wasn’t paying cash as it doesn’t take cash. Got the Jalapeno Melt combo with onion rings, that new Mexican Chocolate shake, and a fry, ketchups, chicken taco and a jalapeno ranch sauce to go with it. You TELL the kiosk what sauce and how many.
TWENTY. EIGHT. MINUTES. LATER…
Guy comes out with a to go bag (it was For Here per the kiosk). Mentioned that I ordered a shake to go with it. Looks at receipt, confirmed it, goes back to kitchen to get it.
Open bag to start eating as surely a shake takes 60 seconds to make and bring to table… no onion rings. No ketchup. No jalapeno ranch sauce. No napkins either.
I’ll tell him about that when he comes back, start eating.
He. NEVER. Comes back.
I dry ate the frys, the taco and the Jalapeno Burger and walk up to the counter to get my shake and onion rings. 10 minutes pass before someone (the guy who forgot me) from the back comes out to give someone their food and I tell him I still want my shake and onion rings. He gets someone else to make the shake as he goes deeper into the kitchen to, I assume, to make a large onion ring order. Other person hands me the shake, I can finally put the fire out in my mouth from the jalapeno burger and now I just wait for the rings.
Ten more minutes pass.
Nothing walks out from that kitchen.
I left. Walked out of there $35 poorer at 9:10 pm. Nothing fast about this fast food.
For $35 I could get a steak somewhere.
I’ll never eat there again.
You’ve created an anti-customer for life. When someone in the group brings up going to this location, their going to hear this story.
This review will make the rounds on social media. Others should be warned not to come here.
Every Whataburger I’ve ever been to in Texas was exceptional. The gold standard in not just what a Whataburger should be, but what a fast food restaurant anywhere should be.
I’ve been to this location no less than 5 times since it’s opening. Breakfast, lunch, dinner, late night- didn’t matter when, every visit has gotten somehow WORSE than the time before.
You have failed this city, and any poor unfortunate soul who stumbles into your location.
Shut it down. Recruit new people. Train them. Reopen.
Jack Strider
As I sit here typing this, I have waited almost an hour for a drink and med onion rings. Nobody is paying the lobby even the slightest bit of attention, there is no one working the register and I was directed to the kiosk to put in my order, I did, and now I wait for far too long. They don’t even have the excuse of being busy, there are only three cars currently in the drivethrough, I expect they have already made my food but left it to go cold, I guess I’ll find out.
Update: I never received my food. I gave up after another 20 minutes waiting. One wonders why they bother keeping the lobby open if they’re not going to serve any customers. I will be disputing the charge on my credit card.
… moreUpdate: I never received my food. I gave up after another 20 minutes waiting. One wonders why they bother keeping the lobby open if they’re not going to serve any customers. I will be disputing the charge on my credit card.
Elenora Jimenez
Food was on point and great service. First time I’ve visited this one but if ever in the area will go again.
… more