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American chain restaurant offering sizable portions from a vast menu including signature cheesecake
Address and Contact Information
Address: 2223 N Westshore Blvd Suite B201, Tampa, FL 33607
Phone: (813) 353-4200
Menu Photos
Order and Reservations
Reservations: thecheesecakefactory.com
Order: Order online
Photo Gallery
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Reviews
Mary Spencer
Party of 8 for a birthday dinner. Our appetisers were great as well as the service. Our main dishes came out cold. Over half of our table didn’t eat dinner because it was not even warm. The manager offered us a piece of cheesecake to take home for the inconvenience. Our table paid well over $500 for 4 Appetizers and beverages. This was our first visit at the Westshore location. In the future we will go to the Brandon location. I would like to add the server was very attentive and pleasant.
… moreMaria Isabelle Itchon-Roman
Waited an hour to be seated. Ordered appetizers. Never came. We followed up on egg rolls 40 min later, was told that “oh our kitchen prep staff said there was no available but then suddenly we found one last order so we could get it made asap if you’d like.” Never even considered telling us that what we ordered was unavailable.
Waited 1++ hours for food that was incomplete and wrong. Mom ordered brown rice, got white. We ordered sandwiches with fries and the fries came 20 min after our sandwiches came – so our food was finished before the fries arrived.
Manager came, apologized… waived the appetizer that we said we didnt want anymore. Highly recommend you wait to come here until they fix their operations.
Absolutely horrible experience. They need to check their processes. Chick Fil A has better service lol and your check will be 1/5 of what we paid haha.
Managers handed it poorly. No way forward to make it better.
… moreWaited 1++ hours for food that was incomplete and wrong. Mom ordered brown rice, got white. We ordered sandwiches with fries and the fries came 20 min after our sandwiches came – so our food was finished before the fries arrived.
Manager came, apologized… waived the appetizer that we said we didnt want anymore. Highly recommend you wait to come here until they fix their operations.
Absolutely horrible experience. They need to check their processes. Chick Fil A has better service lol and your check will be 1/5 of what we paid haha.
Managers handed it poorly. No way forward to make it better.
Tango Talulah
Always have a consistent experience at Cheesecake Factory. Love the bread and butter. Such a huge menu, I had the corn tamale cakes.
… morekarina jewell
Went with friends and the food was amazing. We started off with the mac and cheese bites which were creamy and bursting with flavor. I got the chicken picatta with mashed potatoes and an extra side of green beans, and everything was cooked perfectly. I got to try my friend’s salmon and mac and cheese and everything was great. Our lovely server recommended us the tiramisu and wow it was delish!
… moreAngela Phan
Super good! Food was delicious and their peach lemonade was amazingly refreshing. Their dip is loaded with spinach and paired well with the crispy tortilla chips. The tempura fish tacos had so much flavor. Just be wary and understanding of long wait times. They did tell me they forgot my rice and gave it to me when I finished my meal. We went on a weekend and got seated right away but had to wait around 45 minutes for our food. Other than that it was an amazing meal.
… moreLeigh Pittman
I went here for take out. I got a cheesecake slice but it is only half a slice. I am so upset. They are normally twice this size. The food is good but portion is too small
… moreSonia
They were having some issues when we arrived at 1pm on a Friday and they shut the store down/locked doors after we were in and told we could be served.
All in all, our server was great and my bf and I enjoyed our lunch! Highly recommend the Korean Cauliflower bites as an appetizer and the Louisiana chicken pasta (tik tok made me try it), ordered with extra side of sauce! We got the original cheesecake to share and it was more than enough!
… moreAll in all, our server was great and my bf and I enjoyed our lunch! Highly recommend the Korean Cauliflower bites as an appetizer and the Louisiana chicken pasta (tik tok made me try it), ordered with extra side of sauce! We got the original cheesecake to share and it was more than enough!
paul Figueroa
Ordered chicken Alfredo kids and cartalidge was mixed in with pasta rather large piece . Wouldn’t expect this from a quality establishment.
… moreCristina Roe
Cheesecake factory is pretty solid for a restaurant with many locations and a large diverse menu. The food is not excellent, but it is good. Their lunch menu is a good deal and it tends to be less crowded at lunch. I do recommend making a reservation or calling ahead because it can get busy. I would avoid the burgers as you could get better ones at other restaurants. Stand outs are the steak medallions, the lettuce wraps, the Korean fried chicken, and of course the cheesecake. You can’t eat here and leave without eating a slice of cheesecake. The cocktails are also pretty good. The service is always excellent considering it is a large restaurant that is always busy. The staff do their best to make you feel taken care off. This is a good place for a group of people who have different taste in food thanks to their wide and diverse menu.
… moreFarah Ferro
I dined at The Cheesecake Factory yesterday and spent $119 (including tip) on two meals. Unfortunately, the experience was extremely disappointing.
We waited approximately 45 minutes for our food. During that time, multiple parties who were seated after us were served before we were. Our to-go desserts arrived before our entrées, which added to the confusion and frustration.
It also took about 15 minutes just to receive bread and a lemonade, and when the butter finally arrived, it was frozen solid. For a restaurant at this price point, this level of service is unacceptable.
Additionally, our server stepped away at one point and appeared to be blowing his nose into a napkin at the service station, but it sounded more like sniffing repeatedly. It made us uncomfortable and did not feel professional.
Overall, the service was disorganized and slow, and the experience did not reflect the quality expected for the cost. I hope management addresses these issues so other guests do not have a similar experience.
… moreWe waited approximately 45 minutes for our food. During that time, multiple parties who were seated after us were served before we were. Our to-go desserts arrived before our entrées, which added to the confusion and frustration.
It also took about 15 minutes just to receive bread and a lemonade, and when the butter finally arrived, it was frozen solid. For a restaurant at this price point, this level of service is unacceptable.
Additionally, our server stepped away at one point and appeared to be blowing his nose into a napkin at the service station, but it sounded more like sniffing repeatedly. It made us uncomfortable and did not feel professional.
Overall, the service was disorganized and slow, and the experience did not reflect the quality expected for the cost. I hope management addresses these issues so other guests do not have a similar experience.