James Gambriell
The rice was HALF cooked. The worst rice I’ve ever had anywhere. It was like trying to chew on sand.
Service seemed slow too. And the proportions they provided was about 70% what all other Chipotle’s dish up. Pretty disappointing. But at least they had all the ingredients unlike so many locations nowadays.
Finding a clean table to eat at was challenging as well. No body cares about doing a good job any more. All they want is a paycheck and this is what you get when you cultivate that mindset.
… moreJessica Moreno
“I absolutely love Chipotle! The fresh ingredients and customizable options make every meal enjoyable. The staff is friendly and efficient, and the atmosphere is casual and welcoming. Whether I’m craving a burrito, bowl, or tacos, Chipotle always delivers delicious, high-quality food. It’s my go-to spot for a quick and satisfying meal. Highly recommend!”
Shout-out to the manager Sonia your doing an amazing job women
… moreMelinda Nguyen
Want to start off by saying that I don’t hardly do any reviews so for me to take the time to do this is pretty telling. I went to pickup my digital order from inside this Chipotle location and was left standing in front of the pickup shelf being completely ignored. The order was supposed to be ready by 1:00pm and there was no order on the shelf. It is now 1:12 and still no order, just me standing there feeling uncomfortable at this point. A few of the employees were blankly staring at me and no one tried to help. Finally, I asked for the cashier to please check on my order and instead she just continued to help 3 other people. Finally, she went and found my order in the back somewhere, came out and handed it to me with no explanation, no apology, nothing. I will never go back there again. Horrible service which is why they only get 1 star.
… moreLee Richerson
Chipotle Mexican Grill does a lot right when it comes to food. The ingredients are fresh, portions are solid, and when everything’s made correctly, it tastes great. That said, the customer service is where things fall apart. Staff often seem rushed, disengaged, or uninterested, and there’s little effort to be friendly or helpful. During my trip there on 1/31/2026, no words were spoken by the employee. We ordered our food online, went through the drive-thru, picked it up, and left. Bottom line: good food, consistently lacking service. If you’re here just for the meal, you’ll probably leave satisfied—but don’t expect much beyond that.
… moreJames Sullivan
Place is a scam, my burrito was all rice for 20 dollars. Also the lobby was trashed. My first time trying chipotle in 5 years or so, guess I forgot how bad it is.
… moreRomeo Rodriguez
2:50pm super chill and these workers are doing great. Getting the line out fast with good service and they did chipotles name good with the portion. Best orange I’ve ever had aswell
… moreO. Ahmed
Chipotle has turned into absolute trash. They’ve cut their portions, the food quality is poor and their customer service is beyond subpar.
This will definitely be the last time I ever visit them again.
Good luck trying to talk to someone in charge about the issues. There a card upfront that lists Sonia Lucero as the general manager, but you call the number and it’s a robot telling you to chat with another robot because the employees are “busy making delicious burritos and bowls”. What a crock. No wonder the employees act like they don’t care, there’s no one to provider feedback to … sad to see how far this restaurant has fallen.
… moreAudrey S
I’d like to leave more stars, but what I saw tonight deeply upset me. When we got there a man who looked like he’s been going through a hard time, held the door for us and then entered behind us. Immediately the staff was pointing to the door telling him to leave. He tried to explain to them that he had money and wanted to purchase something to eat. What really bothered me was the woman rudely asked him “How much do you have?” Insinuating that he could not afford it. I don’t care how much money he had, he was a paying customer and a human being. I understand that there may be some issues in the area, but kindness goes a long way. We ended up purchasing his meal because they were willing to take our money.
… moreVictoria Mirabal
Just wanted to reach out and make sure your drive thru girl is alright. My husband was on the phone with me said he had an online order for Victoria she looked at the bag gave it to him and closed the window no word was said in that interaction from beginning or end. Have some respect. Get her some therapy help too.
… moreKathryn Tyndall
I ordered online and it was ready right on time but my food was completely cold. I ordered a quesadilla for my son and all we got was two tortillas without cheese so I had to make him a quesadilla when we got home. My other son ordered tacos and the taco shells were completely broken. Finally they ordered chocolate milk and it wasnt in the bag. Will not be going back.
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