Sandwich chain offering cheesesteaks, subs, burgers & salads in a basic setting.
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Bruchi’s CheeseSteaks & Subs | Best Sandwiches in Cheney, WA
Our cheesesteaks are served hot with fresh bread, tender meat, and melted cheese for a flavor that stands out. Subs and burgers bring hearty options, while …
Bruchi’s CheeseSteaks & Subs | Best Sandwiches in Town …
Explore our cheesesteaks, burgers, subs, and salads made fresh and served with care. Every dish is prepared to order and full of flavor. Bruchi’s cheesesteak …
CHENEY – BRUCHI’S
Any cheesesteak with crinkle cut fries and a drink. Starting at $14.75. BURGER MEAL. Any burger with crinkle …
Reviews
ReaperShots
Our dining experience started with the cashier typing into her iPad without any personal contact at all. No “Hello,” or “What can I get for you.” I ordered a chicken supreme with extra chicken and cheese. In the past, this sandwich was a monster, dripping with goodness. I got home and picked up the wrapped 12 inch and noticed a disappointing lack of girth. Upon unwrapping, the sandwich was bone dry on either side of the bread, much less fixings than a regular supreme, and not even close to extra anything.
… moreRyan B
I absolutely love Bruchi’s. I have been a customer for over 20 years and always get a sandwich when I am in town since they don’t have them where I live.
Lately I have been going to the Cheney location. During the summer the flies were horrible and the bathrooms were super dirty.
This past week I went there and they used a dish with meat already in it to weigh out my meat. They threw it on a dirty grill that hadn’t looked like it had been cleaned in days with burnt food surrounding it. He had gloves on but the same hand he touched the gloves with, he touched other food like pineapple and mushrooms which cross contaminated everything. He then cooked my food on the dirty grill.
… moreLately I have been going to the Cheney location. During the summer the flies were horrible and the bathrooms were super dirty.
This past week I went there and they used a dish with meat already in it to weigh out my meat. They threw it on a dirty grill that hadn’t looked like it had been cleaned in days with burnt food surrounding it. He had gloves on but the same hand he touched the gloves with, he touched other food like pineapple and mushrooms which cross contaminated everything. He then cooked my food on the dirty grill.
Marissa Painter
The guy cooking the food dropped his cooking utensil on the ground and kept cooking with it while preparing my food. I asked for them to put mustard on and the cook said the the other employee “they can put it on themselves”. This was my first time here not a good experience. It also looks like dog food and the bread was soggy.
… moreWyatt Kelly
This is the only Bruchis in the Spokane area I will go to anymore because I am never acknowledged by the employees when I walk in.
Unfortunately, this Bruchis has joined the rest of them and I no longer am greeted by employees when I enter, and my entire interaction involves absolutely zero customer service. The only words said to me were, “What can I get you?” And, “Wyatt!” When my order was done.
It seems customer service is a thing of the past and I hope this store can bring it back.
Not to mention it took literally 28 minutes to receive my order with only 2 people in the restaurant.
Not to mention the paper they wrap the sandwiches in was so soaked and soggy with grease that the paper was falling apart all over the sandwiches.
Edit: Forgot to mention the medium size fry was served with about 1/4 of the bag filled.
… moreUnfortunately, this Bruchis has joined the rest of them and I no longer am greeted by employees when I enter, and my entire interaction involves absolutely zero customer service. The only words said to me were, “What can I get you?” And, “Wyatt!” When my order was done.
It seems customer service is a thing of the past and I hope this store can bring it back.
Not to mention it took literally 28 minutes to receive my order with only 2 people in the restaurant.
Not to mention the paper they wrap the sandwiches in was so soaked and soggy with grease that the paper was falling apart all over the sandwiches.
Edit: Forgot to mention the medium size fry was served with about 1/4 of the bag filled.
Jillianne Bartholomew
First time at this location. Got our sandwich and it was NOT cut down the middle, soggy as all heck, and made with no care in the world. We asked to have the sandwich remade and cut evenly so we each had a whole half to eat, and the girl tried to tell us that they’re not allowed to remake it or refund my money. Instead, we got a food card as a “sorry”.
It’s one thing to have a soggy sandwich if we take it home and it sits for a while, but when they delivered it to the table like that straight off the grill? C’mon.
… moreIt’s one thing to have a soggy sandwich if we take it home and it sits for a while, but when they delivered it to the table like that straight off the grill? C’mon.
Ava
I went for lunch with my son and had an amazing experience! I’m going to assume he was the manger Because he had a different colored shirt that he rest of the employees but he was so nice! He was very respectful with his staff! It’s so nice to see! Thank you for our lunch
… moreMinh Hughes
This place has pros and cons. Menu is good, food is tasty, the place is clean and spacious, service is variable. The issues that seem to plague it are kind of odd. I thought the 1st time might be just a rare occurrence but the 2nd time, it was the same. I don’t know if it’s dependent on time of day, but wait times were over 20 mins and only 2 staff on hand. Walk thru the door and they are already behind on orders
Thing is, I’m not sure what more staff can do. Cooking the stuff on a flat grill takes 1 person as far as I can tell. Taking orders, prepping to-go bags, and dressing the food could be 1 person? Maybe 2. In the end, it’s like it should be a 2-3 person operation and cooking the foods, not a fast thing in general, I guess. I’d give ’em a 4 if the timing was better. (And people who ordered in via phone or online, their orders weren’t ready to go and had to wait for the people in line)
… moreThing is, I’m not sure what more staff can do. Cooking the stuff on a flat grill takes 1 person as far as I can tell. Taking orders, prepping to-go bags, and dressing the food could be 1 person? Maybe 2. In the end, it’s like it should be a 2-3 person operation and cooking the foods, not a fast thing in general, I guess. I’d give ’em a 4 if the timing was better. (And people who ordered in via phone or online, their orders weren’t ready to go and had to wait for the people in line)
Jerry Thomas
(Carry out) My wife picked something on the menu that the cashier said didn’t exist (BLT!). I showed him the web page and he said “must be for different store” even though it was for his store.
Food was OK.
… moreFood was OK.
Graham Gunderson
I’ll miss this place. I asked the girls behind the counter to turn the music down, cuz it’s hard to talk when I go there with a friend. I ended up getting the sandwich in these pictures, and when I took it back they wouldn’t refund my money. I tried calling the Bruchis head office to be like, srsly? What do you call a man who is in Karen mode anyway? Cuz i ordered this sandwich without spit.
And ended up talking to a branch in Bellevue that said the Bruchi’s corporate office hasn’t supported their franchise in years, and won’t answer the phone. Somehow Google listed this poor branch as the head office so they get customer complaints from Bruchi’s customers all over. The lady over there said a man Karen is still Karen but a Bruchi’s isn’t really a Bruchi’s.
Bruchis food is normally good, but the management doesn’t care to keep their employees or their customers happy. I wish Jeff Bezos would sell the Washington Post and buy this place. Cheesesteaks deserve better.
… moreAnd ended up talking to a branch in Bellevue that said the Bruchi’s corporate office hasn’t supported their franchise in years, and won’t answer the phone. Somehow Google listed this poor branch as the head office so they get customer complaints from Bruchi’s customers all over. The lady over there said a man Karen is still Karen but a Bruchi’s isn’t really a Bruchi’s.
Bruchis food is normally good, but the management doesn’t care to keep their employees or their customers happy. I wish Jeff Bezos would sell the Washington Post and buy this place. Cheesesteaks deserve better.
Drew Hampton
I’ve been going to Bruce’s for 20 years whether it was in coeur d alene or Spokane but the one in Cheney seriously has zero care in how there food comes out.
We ordered food online and went to pick it up and that was a 15min drive just to have then tell us they were out of bread. So I was like ookay and then they said we’ll have a good night then started walking away into the office. I had yell to them and ask for my money back.
This pic was today and it’s a steak Supreme sandwich that costs $13.35 and it was so soggy and the bread was so sad. Its the last time I go there.
… moreWe ordered food online and went to pick it up and that was a 15min drive just to have then tell us they were out of bread. So I was like ookay and then they said we’ll have a good night then started walking away into the office. I had yell to them and ask for my money back.
This pic was today and it’s a steak Supreme sandwich that costs $13.35 and it was so soggy and the bread was so sad. Its the last time I go there.