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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Apple Valley,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Hours
| Friday | 9:30 AM–10 PM |
| Saturday | 9:30 AM–10 PM |
| Sunday | 9:30 AM–10 PM |
| Monday | 9:30 AM–10 PM |
| Tuesday | 9:30 AM–10 PM |
| Wednesday | 9:30 AM–10 PM |
| Thursday | 9:30 AM–10 PM |
Address and Contact Information
Address: 15824 Apple Valley Rd, Apple Valley, CA 92307
Phone: (760) 242-0200
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Reviews
William Powers
Not sure what’s the issue with this location but this is the second time in here. And the employees ask have the same poor attitude. Extremely rude and abrasive. They act irritated you even come in. Wish you thru your order. Extremely poor service and attitudes. Manager is just as bad as the rest.
… moreRobert
Short gentle man with glass, very slow to serve the customers walking in, we waited to order about 15min, way to long for a fast food joint. On other days the staff is quick
… moreShelley Westberg
I went through the drive-thru and ordered a chicken guacamole burrito. For some reason, it didn’t taste the way it usually does — normally they’re great. The service was fine, though not especially friendly. There wasn’t anyone else in the drive-thru, so I was helped right away.
… moreRianna
Order the original pollo loco bowl and the chicken was pink and I asked them to remake it and the chicken was still pink.It wasn’t worth the trouble for a third time so I refunded the whole meal.Please,cooks,you need to cook the chicken all the way!
… moreYasmin Garcia Benson
I usually have a very pleasant experience but sadly
Not this time. All the chicken was burnt and dry. As soon as I got to the window the staff didn’t say one word not my total, hello nothing… So I just said hello handed them my card. They opened the window to give me my food and card back and once again didn’t say one word and just shut it right away. Didn’t get any salsas and I got the wrong sides. I would understand if they were busy but I was the only one in line. Very disappointed.
… moreNot this time. All the chicken was burnt and dry. As soon as I got to the window the staff didn’t say one word not my total, hello nothing… So I just said hello handed them my card. They opened the window to give me my food and card back and once again didn’t say one word and just shut it right away. Didn’t get any salsas and I got the wrong sides. I would understand if they were busy but I was the only one in line. Very disappointed.
Arnold Morales
On Monday night, around 8:30 pm, I was present when the manager on duty, named Victor, yelled at and reprimanded one of his employees in front of everyone (employees and customers). That was wrong because it’s workplace abuse, and the young woman looked visibly nervous and was even crying. I think her name was Iris. That doesn’t reflect well on Pollo Loco or its employees.
… moreJames W. Storey
This store is one of the better ones for quality of food and definitely speed of service! This location is easy to see from the road. It’s clean. The restrooms are clean too. Friendly staff. Please ‘like’ my review…
… moreSamuel Fierro Echeverria
It’s the first time I have to wait so long for my order… I went to the counter 3 times for them to remember to finish up my order (2 chicken tortillas!!) They gave me courtesy chips, but after request… I know it was packed, but I saw 2 orders who came after mine being served exactly the same dish before I got called. I have to give them that it was very stressful because of some extremely noisy and rude kids that were running around the store and were a nuance… but no excuse for the wait and a lack of proactivity to make things up to me when they finally served me.
… moreKay Moreland
Worst el Pollo loco…food was cold and not good…got replacement and it seems it was purposely burnt .food was for my 8 year old…and my 8 year old couldn’t eat dinner here…
… moreA P 3
Used the drive through. Repeated order at speaker and the man recalled my order. When I received the order it was missing one of two main items. I mentioned it and he added the missing item. No worries. It happens sometimes at drive throughs.
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