Daniel Pedre
I’ve had a long history of getting the incorrect sauces (putting garlic sauce in the order but getting pizza sauce instead), and so I decided to call ahead to ensure that I get garlic sauce. I spoke to the manager (assuming it was one, I clicked 5 on the call menu to take me to a manager) and he was very rude. When I told him about getting pizza sauce despite putting garlic sauce, he said it was “standard procedure, and if you put garlic sauce, you will get garlic sauce”. I repeated myself saying that I in fact do put garlic sauce and NOT pizza sauce, only for him to, with a condescending tone of voice, repeat the same thing he just said. I then repeated what I said emphasizing that I put garlic sauce for every single item in every one of my orders. He then drably said okay, then hung up on me. Horrible customer service and treated like I don’t know what i’m talking about despite months of repeat experiences.
One star, order from another location. These people aren’t worth your money.
… moreViresh T
Great service
1 thing which disturbs is that gluten free thin crust comes in small size, why is it that the normal thin crust comes only in large size?
Something you need to do better Papa Johns
The people working there was very nice
… moreAmber
Breadsticks & wings were excellent YUMMY! We are from out of state and don’t have a Papa John’s near where we live. The pizza was okay just a generic pizza which was expected but the breadsticks & wings were so good. The prices were great. Staff friendly & quick on their toes!
… moreJames Zenderman
This location take very long during luch time to deliver. Was expecting it for luch time it arrived after couldnt eat, didnt even try to make it right. Wont order delivery again I am sure the pizza is good
… moreGarfield Perry
I ordered a pizza a few days ago. As soon as I put my order in online I called the restaurant to ask them if they can run it thru the oven twice. The guy that answered had a bad attitude and said we can’t do that it will burn. I’ve had this done and several other locations with no problems. I then said I want it extra well done that’s fine he said we can’t cook it twice and hung up on me. When I got to the restaurant to pick up my food I ask the girl at the register that the name of the guy was that answered the phone. She said I can’t tell you that. I told her I wanted to make a complaint and I want to speak to the manager she said I am the manager. I explained what happen and she said I can run it thru again if you want. I said why could he just do that when I asked. All he had to say was unfortunately at this location we aren’t allowed to cook food twice thru the oven and that would have been the end of it. Instead you get an attitude and hang up. This place has people working there with no customer service skills. This will be the last time I ever go to this location again.
… moreSteve Wood
Great pizza and amazing staff. From the lady that took my order to the delivery driver.
… moreBrian Montee
Terrible service, on top of being the slowest papa johns I’ve ever seen. Terrible customer service and terrible quality food.
… moreHector Aleman
The most tasteless pizza in the universe. Order # 930153427 from the 127 and 8st in Miami, FL. Paid for extra pepperoni and got a single pepperoni on each slice. I will never order from Papa John’s ever again. Even the Costco pizza you buy at their food counter is 1000% better than this garbage.
… moreOscar Guerra
On Friday June 6 at around 9:30pm called to place an order when i arrived to pick it up 45 minutes later , he said sorry forgot to put it in…then he told me it will take 10 more minutes…went outside came back 15 minutes later and he forgot again to out it in…they were busy but his not too caring attitude I was very disappointed. He offered me a brownie…I was upset by this offering…I asked to camcel the rder and asked for my money back after waiting for over 1 hour and 15 minutes….horrible place
… moreGokula
Firery buffalo sauce chicken pizza a must to try.
… more