Racheal
My mom and I had stopped in here after getting gas to grab a quick lunch before heading back home. I had ordered a number one.. with mayonnaise, a root beer to drink, and requested that I get cheddar peppers instead of tater tots or french fries. We, had also, requested a couple large cups of ice. We were traveling and needed some extra ice because the ice that we already had was nearly completely melted. When we received our order, they asked if we wanted any dipping sauce, for the cheddar peppers. Requested Ranch. We noticed right away that we did not get the ice. We asked where the ice was, and the lady said that she would go in and see what happened. It turns out that it was never put in, so we had to reorder it. We reminded the lady about the ranch. She said okay, and walked away. After reordering the ice, and while waiting, I pulled out my burger and noticed that there was only Mayo on it. None of the lettuce or tomatoes or anything extra. So, we called back, before the ice got out there, and let them know about the situation. They apologized. They brought us the ice, we had to ask, again, for the ranch, and when they brought out the new burger it was just two bottom buns, one of them being burnt. I tried to be understanding, because I have work in fast food and know that things happen. Aside from the one lady that apologized about the burger, the attitudes of the people that we spoke with were terrible. I was really disappointed in that stop for lunch. I did attach a couple of pictures of the burger with two bottom buns. I’m glad that I don’t live in that town, and that’s not my local Sonic.
… moreEva Owens
I am a diabetic. The strawberry limeades are made with REAL strawberries and do not cause my sugar levels to spike! I was able drink off of a large one all day without having a headache or needing to take an insulin.
My daughter got a cheeseburger that looked and smelled amazing.
… moreShawn Hart
I am writing as a concerned customer, I visited Sonic Drive in, in Yazoo City,MS for lunch.
I ordered a chicken strip dinner, well being a guy, who used to be a manager of “3” Sonic Drive Ins!
I can tell you this, is not Sonic original Chicken Strips, it is a store bought strip dropped into a deep Fryer that needs a serious cleaning.
The chicken wad so dark, it looked like my strip have a tan.
If Sonic would change there grease like supposed, this chicken would not be this dark.
It takes almost 30 min, to get a order and one day, I went and they could not sale anything, I tried to order cheddar peppers and was told, I’m sorry sir, We are out of everything, our freezer door is frozen shut and we can get it open.
To the owner you need a manager such as myself, who would take care of your customers and serve them with the best quality possible.
… moreGellia Benson
Went to get drinks during happy hour, was told to drive to the window to order. Waited and waited, someone came to the window and walked off. Still Waited for a few more minutes, Noone came to open the widow to take the order so we drove off. Guess they was having a bad day.
… moreADS
Ordered 2 ice creams on the app, half an hour later still waiting. Buzzed and let them know we were here, that was 15 minutes ago. The service here, or more accurately, the lack of is absolutely ridiculous. I only come here maybe once a month and that’s all it takes to remember why I don’t come here frequently.
Update: finally got our order after buzzing in again, receipt is time stamped for 6:24, it is 7:07. Keep in mind, we ordered a sundae and a shake. Good luck if you go here.
… moreDr. Ross
Pleasant place of nostalgia. I remember the days when they had roller skates. The gentleman who took my order was patient and informative. The food came out quick and hot. Way to go Sonics kudos to you
… moreKathy Omahen
Food tasted like it had been sitting there for awhile and sonic blast was more like a shake.so thin everything in it sank to the bottom of cup
… moreDorothy Scott
Sent our order back twice and its still not right. We were very nice to the young lady but she had an attitude! Then went back in and instead of fixing the order correctly her and the crew started looking out then door! I understand having a bad day but customers service means everything especially wen the customers is going out of their way to be nice.
… moreKatherine Presley
I was very satisfied with my visit today and had a wonderful carhop with a big smile . My review is just to say that I am very disappointed in the removal of ice cream cones from the menu. I don’t like a to eat ice cream with a spoon when driving and can’t drink milkshakes. Hate that now I have to find a new ice cream go to.
… moreMisty Daniels
When you visited this Sonic several times. They are always fast and friendly. Food is always hot and orders are always correct.
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