

At Papa Johns Pizza in Peru, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Peru pizza for any occasion. Call us for pizza delivery in Peru or stop by 817 SHOOTING PARK RD for carryout to order the best pizza in Peru, along with breadsticks, wings, and more!
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Papa Johns Shooting Park Rd – Peru
Pizza in Peru, IL | Papa Johns Shooting Park Rd
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They were out of the topping I ordered, which I completely understood, and I really appreciated his honesty and professionalism. Thomas was respectful, transparent, and truly cared about making it right. He told me he already had a complimentary pizza under my name for my next order, which was absolutely not my intention in calling, I just wanted to let them know.
Five stars for honesty, respect, and excellent customer service. This is how it should be done.
Pizzas finally get done the young kid asks me cash or card ? I say card , he proceeds to check me out and he makes a mistake where he needs Mgr assistance, the Mgr says to me ” hey would you mind going to an atm ?” I said to him why would I do that when I’ve been waiting?
Mgr proceeds to get mad and says to me ” you are being very rude , I’m just asking for a favor, you don’t have to get ill with me ( 90’s slang talk ) I was like what are you talking about ? He proceeded to say you need to leave , take your pizzas and leave making gestures with his hands.
Now keep in mind there was a bunch of people there waiting, I get it things can get hectic , but a person who’s a Mgr can’t act that way towards a customer, very unprofessional.
Also one thing that I would like to point out is I saw this same Mgr come out and grab door handle and go right back to handling dough with his bare hands that is just down right dirty , also no hair nets for the heads or facial hair , and some of the employees that are handling the food look super dirty.
I definitely will not be going back to that store, it’s a health risk.
I got home and what I received was gross. It was undercooked, stuff from the bottom of a sauce cup was in the food. I couldn’t eat it. I ordered a cookie as well and I’m sure that was fine. I don’t know.
I returned the order to the store. The nice lady I spoke with when picking up completely understood and said she would refund the money and I could keep the order. I thanked her but said I couldn’t eat the pizza. She did say to keep the cookie.
After looking inside the box she saw more issues and brought the pizza to the manager. Manager came to the register to do the refund and said she was refunding $11. and change. I paid $19.30 and asked for verification. She said she’s only refunding the pizza if I take the cookie.
What??
Ok, so then she said it’s just going to be thrown away, took it from my hands. She said, “Maybe you shouldn’t eat out, then!” as a response to saying I can’t risk getting sick on undercooked, unsanitary food. Wow.
Never again. Lesson learned.
Gave atmosphere 2 stars because the 2 people I encountered before the manager were nice.
It seems this location has gotten a pretty bad rap lately, but our experience was great. The manager said he just took over recently, so maybe a new leaf is being turned. The pizza and breadsticks were fantastic as well. Kudos to Eddion the cook! Keep up the good work guys! With service like this, we will definitely continue to order from here when at Grand Bear Resort. Thanks again gentlemen!