Well-known fast-food chain serving grilled burgers, fries & shakes.
Hours
| Monday | 8 AM–11 PM |
| Tuesday | 8 AM–11 PM |
| Wednesday | 8 AM–11 PM |
| Thursday | 8 AM–11 PM |
| Friday | 8 AM–11 PM |
| Saturday | 8 AM–11 PM |
| Sunday | 8 AM–11 PM |
Menu Photos
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Burger King at the klia2
BURGER KING® Details
burger king | l2m – Welcome to gatewayklia2
Reviews
She sighs every time customers arrive, and she even refused some people who wanted to dine in at 9:20 pm. Because of her attitude and the fact that cleaning starts so early, some customers even think the restaurant is already closed. She is clearly driving customers away.
I find this unacceptable. Cleaning can be done little by little, like in any fast food place open to the public.
She kept sighing when we refused to leave since we hadn’t finished eating.
This is the WORST fast food experience of my life.
AVOID THIS PLACE!!!
I would like to lodge a formal complaint regarding my unpleasant experience at the Burger King outlet located inside the KLIA2 boarding area.
When I wanted to order food at the counter, there was no staff attending. I then proceeded to use the self-ordering machine, but there were no order number slips available. I selected the “Counter Cash Payment” option and went to the counter.
I informed the staff member, SIVAPRIYA, that I wanted to make payment. She simply told me to “wait.” I waited for almost 15 minutes, and when I asked her how much longer it would take, she repeatedly responded, “Can you wait?” three times. When I asked whether my order would not enter the system without payment, she confirmed, “Yes.”
If the order cannot be processed without payment, why did she not assist me with the payment immediately? I requested to speak with a manager, and about one minute later, a male manager came out and processed my payment. Only then did he inform me that cash payment was not available, and I needed to reorder at the machine again.
Do you know how much of my time was wasted due to this poor handling? Staff member SIVAPRIYA displayed a very bad attitude, looked completely uninterested in her job, and treated other customers without a smile as well. The male manager also showed no sincerity and offered no apology for their behavior.
I sincerely urge Burger King Malaysia to take this matter seriously and provide me with an explanation.
the familiar menu of flame-grilled burgers, fries, and soft drinks, noting its convenience for a quick meal while on the go. The location within the airport is often seen as a plus. However, like many airport eateries, it can be pricier than standalone locations, and service can be slow during peak hours. There are issues with cleanliness, the table was not getting cleaned in a timely manner. Overall, it’s a reliable option for a fast food fix if you’re in transit.
The variety of choices is limited.
Service is fine and prompt.
They give the buzzer, and the waiting period to get the food is not much.
The taste is acceptable. I liked the onion rings, but quantity is measured.
The payment can be made by cash, card, or QR mode.
Seating arrangement is limited by putting ribbon barricades.
For a meal on the move, it’s pretty decent.