Jersey Mike’s, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs on fresh baked bread – the same recipe it started with over 60 years ago. The company’s mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
New Jersey–based counter-serve sandwich chain serving jumbo subs filled with cold cuts & toppings.
Address and Contact Information
Address: 5 Southside Dr, Clifton Park, NY 12065
Phone: (518) 371-2828
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Unfortunately, tonight’s order was a big disappointment. While the meat and cheese were freshly sliced and the bread was soft and fresh, exactly what you want in a good deli sandwich….the sub itself was overwhelmingly filled with lettuce. To me, lettuce is a filler. That’s the very reason we avoid places like Subway, where you often need a microscope to find the meat and cheese unless you pay extra. What you see advertised on TV at Subway is rarely what you get in real life, and that’s not the experience we expect from Jersey Mike’s.
This time around, there was noticeably less meat and cheese than we’ve received in the past. I understand that rising costs are affecting everyone, and businesses have to make tough decisions. But cutting back on the quality or quantity, especially on a product that’s already close to $20 bucks, just doesn’t sit well. Padding a sub with lettuce, onions, and tomatoes may make it look “overstuffed,” but it’s not the same thing as a truly hearty sandwich.
If I’m going to spend almost $20 on a sub, I don’t want to feel like I paid for bread and lettuce with a hint of meat. Jersey Mike’s has set a high standard for itself over the years, which is why this experience was so disappointing. I really hope this was a one-off and not a new normal, because we’ve always chosen Jersey Mike’s specifically to avoid this kind of letdown.
It’s been about 3 years since I got a meal from JM’s, since the one opened in Amsterdam NY, and back then my findings were “overpriced, poor quality, and bad service”. A solid 2/5. But I’m willing to try again, and I think 3 years has been a long enough wait.
Sadly even the Clifton Park location failed in one respect, the readiness. I put my order in online, well before my pickup time, hours even, but I never have trouble with this kind of thing anywhere else. Went with a “Giant” Chicken Cheese Steak on the Rosemary Bread, coming to just under $20 before tip. Which if I could have taken it back, I would have, because, the service was not up to par.
I arrive at my selected time and walk in expecting my sub to be sitting on the counter, no dice. Then perhaps they are still working on it? Nada. So I ask the employee at the counter about my order, and I’m hit with the deer in the headlights stare. He looks down at the receipts next to the online ordering register, finds mine, and asks his buddy cleaning the grill about it. Turns out they forgot about my order, despite having hours to be ready, despite being emptier than a banker’s heart, they failed.
7 minutes later I had my sub, fresh as can be, which is pretty fast for someone who were to walk in and order their meal. But not for someone who put the order in online. Darn shame, they stumbled right at the start.
That said, back home, the sub was pretty yummy. The bread was puffy and light, the fillings were savory and meaty, and the flavor was rich but not too much. The Rosemary topping was very messy though, falling off with every bite I took, but the included sub wrapper was able to catch all of that. Don’t know if I’d say the “giant” moniker was really worth the $19, it was just slightly larger than a footlong, and I polished off the entire thing in under 15 minutes.
So while JM’s didn’t win any awards for their attentiveness, at least the sub was good. Overall, 4 out of 5.