4.4 – 493 reviews • Sandwich shop
Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.
✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Menu – Firehouse Subs
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Firehouse Subs Strongsville
. Closed now. . 17250 Royalton Rd, Strongsville, OH, United States, 44136. Links. . firehousesubs.com/menu?service-mode=takeout… Contact info. . (440) 238 …
Reviews
Anna-Belle Geschke
The staff at this specific location is always respectful, courteous and professional. I frequent the store and have yet to have a poor experience. I cannot sing their praises more. I have had the best experiences with Ryan, Shauna and Aaron specifically. They’re always there when I come for my lunch and are exceptionally kind.
… moreJohn Bobby
The crew here at firehouse subs in strongsville are absolutely outstanding. The staff is absolutely delightful as well as the warm feeling they left me with. Also with the greatest food there is! I will be visiting this location whenever I can. Josh and David are the best.
… moreAlex Del Torto
I ordered a meatball sub, and it was fantastic. Josh and Ray edged my sandwich so much with sauce and seasoning on top of my meatballs. The first bite was so delightful, I almost thought I wasn’t going to finish afterwards. Give Josh and Ray some sort of bonus for their delectable edging service.
… moreRobert Antognazzi
This location was wonderful staff customer-service wise… However, I came in on 6/10/25 at 18:40, and there was a little hand-written note on the door indicating they were out of Mayonnaise, Deli Mustard, White Bread, and about 4-5 other toppings. Sandwiches ended up pretty dry and lacking… as a food service manager myself I understand supply-chain difficulties and things beyond the employees control, but this seems more like a mis-management and ordering issue, as I know for a fact none of the aforementioned shortages are on the fault of the vendors. Ah well, the last time I visited the staff went above and beyond and the quality of the food was PHENOMENAL, so it almost makes up for this event, however it would absolutely be a let down for first-time or rare-repeat customers. I am hesitant to return as my experiences now range from phenomenal to “ripped off” feelings.
Edit: The HotOnes Garlic Hook n Ladder sub that I tried also didn’t have the garlic HotOnes sauce marinated onions, nor the sesoned garlic chips. It had regular onions and no chips. So, it was pretty much just a turkey sub.
… moreShlee Villegas Rodriguez
Ryan was very polite and accommodating to our orders. He and David handled themselves very well when a rude man came in trying to order while we’re ordering. I respected them for not getting upset when the guy was being nasty and threatened to call regional because he had to wait to place his order.
… moreBen
If I could give zero stars I would and it would be justified. My wife and I got sandwiches from this location and when we opened them up to eat she noticed green mold on the white bread. Both of us were in disbelief and said how the heck is this possible. We called the store to inform them and after speaking to a manager was asked for our address info and told they would send a gift card to make it right. The sandwiches were not made correctly but that was the least of our worries because we threw the sandwiches in the trash. After a week went by and nothing in the mail we called again. The team lead on duty said he spoke with a manager took our info and said they would make it right and send a gift card in the mail. After another few weeks passed nothing arrived in the mail. This time we reached out to customer sevice which was met with the same results as the store. I’m sorry but if you have no intentions of doing something or making things right don’t lie. We could have called the health department over this. We had photos to show the mold. We gave it one last attempt to call the store and hear the same garbage and you guessed it nothing. I say all this to say I’m done with this location and firehouse subs. Disappointing to to say the least. If your thinking of going to this location look over your bread before you leave and address any issues before you leave.
… moreKevin Koehler
Excellent service from my guy Ryan. Wife is pregnant, wanted firehouse pretty close to closing time, Ryan was super polite, understood the situation and helped a brother out when he could’ve turned me away. Will be coming back here more often.
… moreLynda Louisa Avallone
Strongsville RT82 location was the grossest place I’ve gone into. The floors were dirty, bathroom was very dirty and the employees were very improperly dressed. The one who made my sub came out into the dining area and she had dirty sweat pants and T-Shirt on with no Socks on and Adidas looking sandals on. Her hair was shoulder length and not pulled back. She just looked so unprofessional. Her co-workers didn’t look much better. The place wasn’t busy for them not to be keeping it clean. My food was awful. They put way too much sauce on it making it mushy and salty. Inedible
… moreSarah Rose (thelovelyrose)
we love firehouse subs and this time when we came here we were delighted to be served by Ryan! He was very friendly, helpful and accommodating which you don’t see much of these days!
… moreJada Mykel
Great customer service, our cashier David was amazing. Super helpful. We’ll definitely be back!
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