Sherry McClelland
Poor customer service. Ordered classic wings online was given boneless wings when called the store location. They told me to bring the food back and they will replace it. However, I’m at work! Was advised to skip lunch just to bring five wings back totally did not read the order representative did not care. poor hospitality, poor customer service skills Zero out of 10 would not recommend.
Go to Buffalo Wild Wings instead
… moreSha
Tried Wingstop based on a friend’s recommendation and it didn’t disappoint. We ordered online for pickup, and the order was ready right on time. We chose a variety of wing flavors to try, and everything tasted great—flavorful and cooked well. Overall, a solid experience and a great spot if you’re craving wings. Would definitely order again.
… moreAlexandra Tanasescu
I went inside on 3/6/2026 Friday at around 4 pm with my family to order the 40 pc boneless pack. The manager, Cameron just kept adding items I never ordered. Total was $70. I ordered one extra Louisina reg fry. He said I couldn’t switch corn for veggies. He handed me 2 medium drinks and 1 large. I asked if they come with the 40 pc pack,he said yes. They dont. Pic of the 40 pc in pics is posted. I tried to get Cameron the manager to understand that the 40 pc chicken comes with 2 sides. Online it says 3. He got loud,angry and made a whole fuss where all the employees stopped working and stared. He told me the 40 pc comes w 1 fry and 1 side but it cant be switched for extra charge for corn. In the bag there were missing chicken boneless pieces, 2 reg fries. I didn’t order 2 fries just one with the pack. He was not having it. He told me to get out of HIS store and never come back. Then he told me in a disrespectful manner if im that pressed for the 7 dollars for the drinks he can just give it to me. Big flex. He then pulled 7$ in ones out of his pocket and gave it to me. Overcharge on 40 pc boneless with missing chicken pieces was 1 corn order 3$, 3 drinks 2 med one large, and he gave me 2 fries with ut which I didn’t want. He was livid (causing an agressive verbal scene in front of his staff and my 14 year old daughter)about that veggie stock order that comes with the 40 pc like we were at his mother’s house,not like I just spent 70 on this weak chicken here at WINGSTOP. Also, he was very happy to spend to 70 with me as I ordered,couldn’t find the packs and proper buttons to hit on order register. The best part? Missing chicken and the chicken was places 10 pieces on top of 10 pieces in one box ,sauce mixing and dripping together. Fries were spilled all in the brown paper bag. I had asked for manager and he said GM is out and if I wanna wait for half hr I can. Lol. Hilarious I wasted $70 on wing stop the 1st and only time in my life. Don’t worry, that mistake won’t ever happen again, at this lame chicken spot w crazy rude disrespectful managers.
… moreGabriel Limon
I heard mixed things about this location but the last 3/4 visits have been fairly great. My food was fresh and very very good! The staff were nice and friendly and always willing to fix anything that is incorrect. I have had an issue where I called in an order and when I got to the restaurant they told me they never got it but admitted that they do remember me calling. It was also a time I seen one of the cooks grab chicken out of the freezer with his bare hands to drop in the grease and proceeded to the front counter touching things which was very unsanitary I feel like the staff needs to be wearing gloves and hair nets while prepping food.
… moreArpan Patel
I felt like the server was bit racist. I requested for courtesy glass of water. She said they don’t have glass for water with cold demeanor. Then as I was eating in the store another African American customer came in and the same server was very welcoming told them there is a survey in the bottom of the receipt and she can get complementary fries after she complete the survey. Where she didn’t even bother printing my receipt let alone inform me about the promotion. Also, I saw her hand out the complementary drink glass to another customer as well.
… moreRob Broadnax
This Wingstop is always the best one. Cam and Wayne have excellent customer service. And they keep this place cleaner than ever. I love the energy every time I come. I definitely recommend over any other place.
… moreLindsey Ohman
We ordered deliver for 20 wings, only got 9. Everything was delivered ice cold. When we called to ask for a refund we were told that only GM or DM can process refunds. So, two people that aren’t there everyday are the only one that can process refunds? How does that make any sense?
Guess we’ll wait and I’ll attempt to call tomorrow? Kind of ridiculous. If this is the case not the guy on the phones fault, but crazy you don’t trust your managers .
… moreKathryn Vehill
Ordered 100 wings with 3 large fries and veggie sticks. I was given the order and took it home and was missing close to 20 wings and two of the large sides of fries, despite the bags being labeled of what’s supposed to be inside. When I called they told me I could either wait a few hours to pick up the rest of my order or I could contact wingstop support.
Really disappointed as I’ve spoken to the location 3 separate times prior to this regarding my order to make sure it was correct and I tipped 20%
… moreTyler Foley
Drove 6.7 miles to purchase a physical gift card. The team on shift told me none of them had been trained on selling gift cards. Pretty disappointing considering that should be part of a normal transaction process. Not the team’s fault, but definitely worth taking a look at your store leaders that are responsible for adequately training and staffing the store with the necessary skill set each day.
… moreNicholas Wroblewski
I understand prices are high, chicken wings are expensive. But at least try to make them look good and taste good. Go anywhere else. Not here. Next time I’ll just get them from the coney next door, can’t be any worse. Oh, and ordered bone in wings and got boneless. Staff was pretty nice though.
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