

There’s a Burger King® restaurant near you at 1670 East Chase Parkway. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in FORT WORTH, TX serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful …
Well-known fast-food chain serving grilled burgers, fries & shakes.
Address and Contact Information
Address: 1670 Eastchase Pkwy, Fort Worth, TX 76120
Phone: (817) 303-3075
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Status update. Returned around 8:30pm to voice my concerns, since the mobil app was no help… Thank you Kelly for your amazing customer service and problem resolution skills. Keep up the good work.
While placing my order, the cashier attempted to charge me for the wrong order, failed to give me the drinks I paid for, and left out my jalapeño poppers. When I raised the issue, the order was not corrected, and instead of receiving assistance, I was treated with hostility.
Specifically:
• The female employee with purple hair took a photo of me without my consent while on the clock.
• She then cussed me out in front of other customers.
• Another employee named Maverick joined in, and the two of them were laughing and cussing me out together.
• When I asked the manager to instruct the employee to delete the photo and correct my order, the manager did nothing. He neither addressed the misconduct nor corrected my food order.
This behavior left me feeling harassed, disrespected, and humiliated as a customer. It is completely unacceptable and falls far below the standards expected of Burger King employees and management. As a paying customer, I was not only denied the food I ordered but also subjected to public mistreatment.
I am requesting that this complaint be taken seriously, that disciplinary action be taken against the employees and manager involved, and that I be contacted regarding the outcome.
Thank you for your attention to this matter.
Whopper Wednesday! Woo-hoo!
Only negative: a clearly non-handicapped employee parking in a handicapped space. Shame on him!
Update, 09/23/25:
I went through the drive-thru today and ordered 8 chicken nuggets with ranch dressing, plus an order of fries.
When I got home I discovered I had received only 6 nuggets and no sauces of any kind, not even ketchup for my fries.
Pretty pathetic. Also, I got somebody else’s receipt, so I can’t even leave a survey to tell them what a lousy job they did today.
I’ve been a pretty regular customer here for years. That may change, especially since there’s a Chick-Fil-A being built across the street.
Wake up, BK!
Update:
After an absence of several years, we’ve tried this location again.
It is vastly better. Service is friendly and professional. Food is well-prepared. The interior is clean.
We will definitely put this BK in higher rotation.
Thanks, Burger King!
Original review:
I had lunch at this particular store today. It was okay. The bread tasted stale, but the meat had that flame-grilled flavor I like. Fries were actually pretty good; I enjoyed them.
The drink machine had a problem, of course; it seems there’s always something wrong with it. Today it ran out of ice.
Service was mixed. The woman at the register was completely indifferent. No “Welcome to Burger King” or “Thanks for your order” or anything that, you know, resembled actual customer service. On the other hand, a young guy who was working there seemed friendly and appreciative. And the man who was cleaning the tables was extremely friendly and helpful, and did an excellent job at keeping the place looking good.
Overall, I suppose it’s better than going hungry. It’s sad to see a once-leading fast-food chain go downhill like this.