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Chipotle Chico Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
| Monday | 10:45 AM–10 PM |
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
| Thursday | 10:45 AM–10 PM |
Address and Contact Information
Address: 1960 E 20th St Ste 100, Chico, CA 95928
Phone: (530) 879-1623
Order and Reservations
Order: Order online
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Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Last Updates
Reviews
Julian Morales
I had a disappointing experience here on August 16th around 5:47 PM. When I asked the older gentleman at the register if he could check whether I had any rewards, his response was, “I don’t know, you tell me,” which came across as unhelpful. On top of that, I paid $15 for a bowl and received a very small portion that definitely did not feel worth the price. The service was poor, the value wasn’t there, and overall I left feeling unsatisfied. I would recommend not going to this location.
… moreowen fatherree
I ordered pickup. When I picked it up I was excited. When I got home I was devastated. Hell hath no fury like a bowl with no Carne Asada. How would you feel to be forgotten? Carne asada has feelings too.
… moreDawna Smiley
My online to go order was horrible! I will never order online again! Portions were less than half the size of when I order in person. And the picture is with guacamole.
… moreGlenn J
Good place to grab food during a lunch break as I frequent it every Friday. Portion sizes have dropped a little, but a burrito bowl still cold me up and sometimes I eat the other half later. It’s crowded inside for dining and outside is right next to the road. I usually just take it to go. It gets busy around noon, but generally they deal with the lines quickly and service is great.
… moreJason Hollingsworth
Probably the worst burrito bowls ever, the protein was so skimpy I could barely find the meat. So disappointing $25 for two bowls with no meat
… moreRyland Beaudoin
I’m just tired of getting skimped on portions. The workers are also just rude. Lady with Native American descent acted like it’s her job to act like she hates her job, while all I’m tryna do is get a burrito. It’s the end of the night, and the lady gives me the most small not even half scoop of meat known to man. I told her I need a full scoop or I’m not paying for this. She rolled her eyes and gave me slightly more, fine whatever. And I’m not a big guy, and I don’t usually care if I get slightly less meat than normal, but this scoop was insultingly tiny. Like, even someone with social anxiety would say something it was so small. Then I ask for guac and she gives me maybe 2 small bites worth of guac. I didn’t argue with her and just accepted it. But like jesus if you hate your job so much work somewhere else.
… moreD
you know when you go to a place and place an order, and then they begin to tell you what they are out of as you walk thru the door, that was my experience at the local Chipotle. Food is always good, but no mild salsa, no corn, no guacamole, no b.s. this was pretty disappointing especially at 8pm when they don’t close until 11pm. I dont eat here often and probably less frequently after this evenings experience.
… moreEric C
Good people. Good service. Generous portions. Yeah it’s pricey, like every other Chipotle – once-a-month prices, not once-a-week Paying for unadulterated, freshly prepared ingredients + the convenience factor.
… moreSamantha Simpson
The employees were courteous, the service was lightning quick, and they didn’t skimp on the chicken like some chipotles do. Not a lot of seating, so you might want to enjoy your quesarito on the patio.
… moreRoRo Barnes
I’ve been to a lot of different Chipotles. this one on 20th customer service was rude. today is February 1st at 3:00 p.m. 2025. won’t be back to this one and may just find a whole another place to go. pita pit sounds a lot better about right now.. not quite sure how they got a four rating. the service great that is zero atmosphere of 0 because they made me feel so uncomfortable being in there. worst experience ever I would not recommend this place to anyone. I wish I would have read the reviews before I spent my money at this place. I will not be returning as a matter of fact I won’t be going to any Chipotles there’s plenty of the restaurants to get my food. First off the girl making the food was complimenting a guy in front of me she was making his bowl like it should be made she gave him plenty of everything. so then it’s my turn she gave me half of the ingredients then what she gave him. so then I thought well maybe he asked for extra everything or something I don’t know. but then I get to the cashier and I asked if I can have salsa she said there’s two sauces I said okay and she said I’ll be right back she walked away and never came back. I was like wow really you’re just going to turn your back on me. so then as I’m standing there waiting the girl that was making the food continue to help the other customers then the cashier comes back up you know that customers paid for their order and I’m still standing there like where’s My salsa and then after they served everybody else then she goes she also wants salsa. so I actually stood there just to get some salsa when all they had to do was just put some in a little cup that’s it I could have been on my way. that just made no sense. it’s the way that it happened that made it extremely rude. but it’s fine there’s other places to eat at. I just would like people to be aware of how they may be treated if they go to that establishment on 20th I don’t know about the other ones but the one on 20th no good.
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