
Traditional Japanese restaurant known for its sushi bar & neighborhood vibe.
Address and Contact Information
Address: 107-08 70th Rd, Forest Hills, NY 11375
Phone: (718) 263-2999
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
I’ll say the best came in the beginning and the end. Miso soup was 100% amazing. Not salty nor bland. The matcha cheese cake was very good too…however, I didn’t go there for the soup and dessert.
Rice on our rolls were not cooked well, the salmon was brown in color. They had a special roll costing over $20 but didn’t state the ingredients so my monkey self was curious and order it. Consisted of mango, stale fried tempura and tobiko on top. With again, bad rice.
Why I feel so bad is because the owner is so genuine and nice. The staff is also very welcoming and fun to interact with. I never lie on my reviews and that’s why people read my stuff. Fix the food. I know you can.
1. Excessive Wait Time on My Birthday (July 22):
On my birthday, we waited over 40 minutes (was bot a peak time tho) for our sushi. Instead of an apology, we were met with a sarcastic remark from the staff and were only offered a complimentary salad or soup. By the time the food arrived, we were already late for our next destination.
2. Attempted Use of Discount Cards:
A few days later, I attempted to place an online order using one of the many $10 discount cards I had received from your restaurant. I scanned the QR code from the card and placed the order through your website, which was still functional.
3. Inconsistent and Unclear Communication:
Despite accessing the website successfully, I was told over the phone that your website had been “shut down” and that my discount was no longer valid. This was not communicated to customers beforehand, and I was confused as to why such a decision wasn’t transparently shared.
4. Unprofessional Customer Service:
The staff member I spoke with was dismissive and borderline rude. When I politely asked why these discount cards were still being distributed if they weren’t usable, I received no explanation—only a cold “there’s nothing I can do” attitude.
5. Order Cancellation and Emotional Impact:
Due to the poor service and tone of the conversation, I ultimately cancelled my order. I’m very saddened by this entire experience because your restaurant used to be a place I genuinely loved and recommended to others.
I hope you take this feedback seriously and use it as an opportunity to improve customer communication and service moving forward.
Japanese and you can sit in the booths (without shoes) but I’m not sure I would return for food.
For casual dining yes. ♂️