El Pollo Loco

  4.3 – 950 reviews   • Mexican restaurant

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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Tustin,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out El Pollo Loco 92782

Hours

Friday9:30 AM–11:30 PM
Saturday10 AM–11:30 PM
Sunday10 AM–11:30 PM
Monday9:30 AM–11:30 PM
Tuesday9:30 AM–11:30 PM
Wednesday9:30 AM–11:30 PM
Thursday9:30 AM–11:30 PM

Address and Contact Information

Address: 3002 El Camino Real, Tustin, CA 92782

Phone: (714) 832-1695

Website: https://restaurants.elpolloloco.com/ca/tustin/3002-el-camino-real?utm_source=gmb&utm_medium=yext

Menu Photos

elpolloloco.com

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Reviews

Sam Hosein
One of the best El Pollo loco restaurant. This location is super clean with friendly caring staff.

The restrooms are clean and maintained regularly.

Plenty of free self parking.
I know that it’s a franchise but the food actually seems to taste better here.

For sure the food is hotter. Probably because there’s more customers so they have to keep the grill running.

There’s plenty of indoor seating. There are also booth seating. There’s a nice outdoor patio.
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Christine D
All staff are friendly, nice, helpful and this place always clean. Good, healthy food, reasonable price and great service.
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Siavash Kademi
I had an unfortunate experience when I mistakenly ordered a double chicken avocado salad instead of a double chicken tostada salad. After calling the restaurant, I realized my mistake. Sandra, one of the agents, was incredibly kind and understanding. She assured me that I had made a mistake and offered to make the tostada salad for me at no extra charge. I was so grateful for her assistance and would highly recommend this location, especially Sandra.
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Mommy&Teacher 2
September 19,2025 at 5:10 pm. Sandra was rude and had a terrible attitude. I know she works somewhere that may not be her dream job, but don’t take it out on the customer. Just be polite and professional. I’m certain that’s part of their training. My son was waiting inside for 30 minutes for order. I went inside and order was sitting on counter for pick-up. Unfortunately, I had to deal with Sandra again, which was very unpleasant. Destiny gave us our drink, and she was the SWEETEST and most polite person! Overall, I will not visit the El Camino Real location in Tustin, Ca again.
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M GD
This place is good! Staff and food are all great! Their staff member Facundo, wow! He is very welcoming and attentive to orders and customers.
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The Fricks
The food took way too long to be served. Was at least 15 minutes. I feel like we would have got our food quicker if we would have gone through the drive-thru and they were not even busy.
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Sandy M
I’ve been to this location several times without any issues. When did they start leaving feathers on their chicken? This grossed me out so I didn’t want it.
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Ben Fritz
Decent food, good service. There are reasonably healthy options available and the prices are good.
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felipe vital
I was served by Rocio today, she was super friendly lady, very helpful. I love coming here! Pollo Loco forever !
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Ashley Spohn
A fantastic experience! The food was fantastic and at a great price! My cashier was a young trainee on her first day and she did such a great job! The location was clean and everyone was extremely friendly! Definitely will return
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