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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Address and Contact Information
Address: Mile Marker, 8 South Glacier Hills Service Plaza, 12500 Beard Rd #237, New Springfield, OH 44443
Phone: (330) 542-9820
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Get more information for Dairy Queen Grill & Chill in New Springfield, OH. See reviews, map, get the address, and find directions.
Reviews
Brian Morgan
I really enjoyed grabbing some quick eats at the DQ located inside the Glacier Hill Service Park on 76 East while traveling. I had an Original Double Cheese Burger Combo and it really hit the spot. Service was quick and staff where very friendly and knowledgeable about the menu items. I will definitely be stopping here again in the future!
… moreRoberto
Ate here in August 2025. Very good Hamburger. One of the best I ever had. Wish there were more DQ Grill & Chills along the Ohio Turnpike, but unfortunately Eastgate is the only location..
… moreCourtney R
First time I visited, no issues. The second time, I visited at 6:30pm and was told the ice cream machine was off yesterday and had to be cleaned today so no service. I aked the young lady, when you came in this morning and saw the ice cream machine was off, did you clean it. She said yes. I said, so have you guys been cleaning it all day. It’s 6:30pm now, it should be working by now. Her and the guy in the back looked as if they were shutting down everything, including the food. I simply think they didn’t want to work and the place doesn’t close until 9.
… moreGary Baxter
So disappointed. 3rd time I have been to a DQ at one of the service stops in Ohio and have been dissatisfied.
This time, I arrived, and when I asked if anyone was in the rear area, to take an order. A head immediately popped into sitght, took one look, and then I could only hear feet running away. I never knew I looked like a Frankenstein.
These days, untrained employees are very underwhelming in their performance.
… moreThis time, I arrived, and when I asked if anyone was in the rear area, to take an order. A head immediately popped into sitght, took one look, and then I could only hear feet running away. I never knew I looked like a Frankenstein.
These days, untrained employees are very underwhelming in their performance.
Daryn Herman
Employee was at front but as I approached to place my order she ran towards the back. I stood there for a few minutes waiting for someone to take my order. Finally the same girl pops her head from the back through the food service window to ask if I wanted to order something…. Uhm yes that’s why I came up here and have been waiting. I decided not to order because I don’t need to spend $5 on ice cream with a side of attitude.
… moreLeep Frog
Friendly, fast, good food. Had the fish sandwich and it was really good.
This is a service plaza. These people go from serving 5 to 50 in minutes, was witness to this. So if they look or seem worn just give them a break. It’s fast food not gourmet dinning.
… moreThis is a service plaza. These people go from serving 5 to 50 in minutes, was witness to this. So if they look or seem worn just give them a break. It’s fast food not gourmet dinning.
Tommie F
Stopped in here yesterday about 4 pm. Dark haired lady up front was great very friendly. Took my order and had a few people behind me. Guy on grill was helping her out. However two ladies in back (blond in red shirt another lady in grey jacket) stood back there talking whole time wouldn’t make blizzard or help the poor lady up front who finally went back and made my order.
… moreJoe
The burgers aren’t flame grilled. That’s not the DQ way.
… moreNathan E.
They took the time to make my mint cookie dough Blizzard so I was very happy because I have had Dairy Queens tell me they don’t offer it because they didn’t want take the time to deal with adding the mint.
… moreDarlene Trentler
The only reason it’s getting 3 stars is because the young cashier girl was super nice and friendly. Food sucks. I think my cheeseburger (with-lettuce) was microwaved. Gross. It’s was sooo rubbery
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