Matthew Costello
We are dine in customers. The food was fresh and delicious. The staff was extra friendly and let our daughter choose the toy for her kids meal.
You have a good team working for you!!!!!
… moreJen Lively
Where do I start…we went thru the drive thru & encountered the most rude female on the other end of the speaker & she got our order wrong as well. She must’ve forgotten her mic was on because she let out the biggest sigh like she was so annoyed with us that she just couldn’t stand it. It was like we were totally putting her out by placing our order. We couldnt understand her & I’m sure it was because she had the mic stuffed in her mouth to close to be clear. The young lady st the window with the long blonde hair was very nice. That’s who got the 5 star for service. The short girl that had the red hair & glasses was the one who was over the top rude. Her cheeks were beet red, I guess from her temper tantrum. It was ridiculous! Apparently, she hates her job so much it causes her to have that terrible attitude & open animosity toward customers. The order was wrong. We ordered a classic roast beef, curly fries & a Coke, another classic roast beef & a steak bite sandwich combo. The wrong part of the order was when we received 2 nasty, soggy, beef & cheddars with liquid cheese sloppied all in the package. The bun was like it had been dipped in water. It was disgusting! I didnt dare go back & have it replaced because I believe it would’ve been spit on by that rude girl wuth the attitude problem. She’s a kid & another review I read on here said it right, theyre young & bratty acting. Never go to this location at Towers! Its just unbelievable & very disappointing. I don’t know how this one is even still open.
… moretibbidoe
Friendly and fast. Love the Greek gyros.
They were kinda tight with the Arby’s sauce at the drive-thru, tho. I only got 1 packet for my double fat guy beef-and-cheese sandwich and 1 horsetrash packet I didn’t ask for.
… moreRachel Riley
This lady and the man hiding behind the soda machine was extremely rude and disrespectful! I will never order from there again. She gave me the wrong order and then got mad that I told her about it and slammed the window in my face. Then shoved the food in my hand and slammed the door again. The manager on duty did not care when I tried to explain what happened he told me to leave. I will never be back!
… moreLisa E
This Arby’s used to be very friendly now there are braty kids working there and an elderly manager that has no customer service skills and when they mess up your order they blame it on you!! I will never order from here again and honestly if your smart you won’t either!
… moreHORUS
Place is nice to dine in,staff are friendly and very nice too but three stars only because many times I go to the place and the ground is not clean and very sticky so they need some care and supervision
… moreKevin Cashion
2 weeks ago Arbys Williamson road, Afro lettuce and tomato for 2!RB got one tiny tomato and bunch of lettuce for additional charges of.98 and .98 same just now. Please quit cheapening your product faith is gone.
… moreClarence Swain
I made a trip to Arbys on Williamson to try the new Cheesesteak. Upon my arrival I was told they don’t have the product for it. So I dont give up hope I go to try another Arbys. Before going I give the one on Brandon a call. Im then informed they have what the cheesesteak. I tell the manager Kristin(or thats why I think her name is) about my experience and how I had to drive across town to their store. Her fantastic customer service skills and make it right attitude is something that keeps the customers coming back. I frequent Jamison because it is closer to me. But I really wouldn’t driving 5 more minutes to keep getting an experience like that! Not sure has been running it since Seleste had been gone, but I will say that made a right choice with hiring that manager.
… moreJason Clendenin
Those Arby’s had no bathrooms. Just 1 door to go behind the counter. This is against code!
… moreMaranda Bramlett
Do not go to this location. They serve cold food and are not clean.
The last time I went here, the food was cold AND there were two bugs inside the lid of my cup, so I haven’t returned until today. This time, again, the food was cold AND there was a hair on my turnover. Every time I go I am the only one in line, yet the food is cold. Not warm, COLD. Why?? Why is the food not sitting under a heat lamp? I ordered and was out the drive-thru in less than 3 minutes. I understand wanting to be quick but NOT if that means the food is just tossed in the bag after sitting around for who knows how long. Keep it under a heat lamp, or throw it in the microwave before handing it off at least.
The only thing good about this location is the friendly staff. I really wish they cared more about giving good quality food and cleanliness than sending customers off in a hurry.
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