Panera Bread

  4.1 – 503 reviews   • Cafe

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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Audubon is here with warmth and welcome. Panera Bread. Food as it should be.

Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Panera Bread 19403

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Panera Bread at 601 S Trooper Road Audubon, PA

601 S Trooper Road Audubon, PA 19403 (610) 631-7733 Get Directions Order Online Cafe Hours Monday 7:00 AM – 9:00 PM Tuesday 7:00 AM – 9:00

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Reviews

Chris Czop
Well, even after their menu refresh and stated return to quality within the last year or so, nothing has changed except one thing. Size has gotten even smaller. They are still using 1980’s style “chicken/ turkey roll” meat and some sort of rolled pressed ham that is only a few inches across. Their bread recipes did not go back to the quality of yesterday. They are still sticking with so/so. See pictures attached for a breakfast sandwich with egg, ham, and avocado. $8.14 that fits in my palm. Not sure why or how they stay in business.
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Jason Moore
I’ve been to this Panera a few times, and it’s been pretty disappointing each time. It’s a convenient stop for my lunch break, but it seems like they’re always understaffed and they always miss something in the bags. If you go during lunch, expect to wait a while, they’re certainly not quick about getting food out to you.
The lady who bags up the food (at least when I’ve visited) is very dismissive, rude, and condescending. When you try to explain something was wrong, she cuts you off or talks over you just to tell you to go to the cashier or tells you it’s your fault and before fixing the problem or pushing it off onto someone else. Look lady, I don’t care who’s fault it is, all I know is there’s a problem. The young ladies who have taken my order are very sweet and helpful, and the older gentleman (I’m assuming the manager?) always seems to be running around, but is quick to step in when there’s an issue. It’s a shame they have the lady they do bagging up food, if you can’t be professional, maybe step back and let someone else talk to guests, your behavior is very immature, especially for an older woman. It sours the whole experience, and I always dread interacting with her.
There are other morning staff, but they really aren’t that noteable. It seems like the same woman is there during the week and she always does a good job making the sandwiches or salads, but I’ve never interacted with her.
I also can’t say much better about the night shift. The young lady who I have seen working is friendly, though a bit soft spoken, which makes it hard to tell if she understood my order. It is a bit frustrating, but I deal with it because she’s polite, I just wish she spoke up. There’s a young man, maybe two(?) who seem to work at night a lot who seem angry to be there. Nothing is quite as frustrating as listening to banging and clattering as they throw their dishes and what not around. If I’m trying to have a conversation with my wife, it makes it far, far more difficult to do so and is just very unpleasant to listen to. Maybe these boys need to be taught how to put things away properly, if it’s that loud. How are you supposed to relax and enjoy your meal? They’re old enough to know not to throw things around, it’s a shame management doesn’t correct the behavior. Though, it seems like management may be stretched pretty thin. It seems like they keep getting and losing managers. I believe they lost a young lady and a young man since I started coming, both of whom seemed like very hard workers and were always extremely helpful. Makes you wonder what the culture must be like if they’re dropping so quickly.
They also tend to run out of pastries at night, though sometimes in the day as well, which can be infuriating when you already placed your order and find out afterwards that they don’t have what you want and now you have to pick from their limited selection. It’s gotten too expensive to have to pick a sub-standard pastry.
They also keep removing their best items, which I understand are only limited time, but come on, why keep changing it up when what you have is good? The strawberry basil lemonade was fantastic, I hope they bring it back next summer.
Overall, I have visited other stores and found better experiences there. I have no motivation to visit this Panera with my hard earned money if I’m going to deal with long wait times, a dirty lobby, rude staff, and constant banging.
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Shine Haridas
Decent food options, quick service, has enough seating area. Great for a quick bite. Decent parking outside.
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דניאל ברט
Sky was so racist I do NOT recommend it
Bad service
She didn’t wanted to take our order just because we are Jewish
I already talk with a lawyer and I will make sure is will come to her manger! We have no place to hate
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Gi S
Just picked up the order. It was quick but sadly they don’t know how to make their sandwich. Soggy bread and the sauce was almost dripping. Disgusting.
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Rose Carolino
Had an issue with my order, but management promptly addressed it. Their quick response and professionalism definitely deserve 5 stars
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AC
Excellent service here from the cashiers and the ladies preparing the food. I asked for a certain drink and the woman at the register informed me they didn’t have what I was looking for which was fine and she said but “feel free to try the other drinks we have and taste test them until you find a drink that you like.” Which I felt was a great suggestion so I did just that. However, another worker came around to watch me as I did this and I felt that was strange because I’m sure this wonderful woman who recommended I did this offers this to anyone searching for a drink they’d like with their meal. That’s my only complaint. The woman who came to watch me treated me as if I was stealing which wasn’t the case. I’m a paying customer with a Panera cup and a receipt in hand. Obviously I’m not stealing. In better news, I got the chicken Caesar salad that was amazing and ended up getting a chocolate chip cookie and chips come with the meal.
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William Morris
Not much food for 25 bucks. Only two bowls for that price, we drank water.
We had not been in a couple years.
Portions have incredibly shrunk!!
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Nathan Kay
While waiting for my order I had placed on the in-store kiosk an employee called my name (my last name) He then made a comment that every kiss begins with Kay which sparked laughter among the other around the front counter I found this very unprofessional and insulting I did not confront anyone about it as I was embarrassed enough and collected my order an left. Im not sure the training this employee has recieved but making offensive comments about your customers names can be hurtful especially when you havent broken the ice with them before hand I will not be returning to this location due to this unprofessionalism.
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Kathleen Emerson
The staff of the Audubon location are beyond incredible. I honestly can say their customer service is above and beyond. Between accommodating all my crazy food request to even taking a last minute change of location for delivery of my catering order. These folks are top notch. I strongly suggest if you want a full happy belly of food, this is the place to go
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