Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.
Address and Contact Information
Address: 218 NW State St, American Fork, UT 84003
Phone: (801) 756-4449
Website: https://www.firehousesubs.com/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Timothy Pitonyak
Firehouse Subs in American Fork offers great subs at great values. They always have deals on the web and have your meal prepared very quickly. The restuaruant is very clean and the staff is always friendly and willing to accomadate all your request.
… moreBrad Conidaris
Normally I don’t leave these kinds of reviews but I have to speak up.
I ordered two sandwiches and mac & cheese.
They screwed up both sandwiches. They didn’t take anything off I asked them to take off and they managed to not put on the extra items I paid for. Double screwup.
Now, the mac & cheese. It was colder than room temperature and it was eaten 10 minutes after it was “prepared”. Not to mention the cup was only filled 2/3 of the way. (Had to microwave it and just give it to my kid, wasn’t enough to satisfy a three year-old)
Again, I don’t normally leave these types of reviews but they literally screwed up every single part of the meal possible. I get people make mistakes like perhaps forgetting to heat the macaroni and cheese, but this is something I’d be very concerned about if I were corporate/management.
Firehouse subs is traditionally great food. It’s too bad this is the standard at this location.
It even said double checked for accuracy on the bag with a box that was check marked.
… moreI ordered two sandwiches and mac & cheese.
They screwed up both sandwiches. They didn’t take anything off I asked them to take off and they managed to not put on the extra items I paid for. Double screwup.
Now, the mac & cheese. It was colder than room temperature and it was eaten 10 minutes after it was “prepared”. Not to mention the cup was only filled 2/3 of the way. (Had to microwave it and just give it to my kid, wasn’t enough to satisfy a three year-old)
Again, I don’t normally leave these types of reviews but they literally screwed up every single part of the meal possible. I get people make mistakes like perhaps forgetting to heat the macaroni and cheese, but this is something I’d be very concerned about if I were corporate/management.
Firehouse subs is traditionally great food. It’s too bad this is the standard at this location.
It even said double checked for accuracy on the bag with a box that was check marked.
Elizabeth Sedgwick
I was literally the only one in there, I asked for mushrooms added to my cheese steak which they didnt add, the sandwich itself came cold and watery, the bread already turning soggy even though it was ready in like 3 minutes and I opened it right away. Sad hospital cafeteria sandwich. So grossed out by the Luke warm watery meat.
… moreCody Nowell
This place was just sad.
-The TV is up so loud you can barely hear to order.
-The manager (older gentleman with grey hair and a red shirt) was constantly yelling at employees and belittling them. “Just get it right, its not that hard” he said, dude was being a prick.
-One of the employees was eating bacon right off the line while making peoples sandwiches.
-It took forever to get our food and they were not that busy.
Only reason its getting a 2 and not a 1 is that the food turned out good.
… more-The TV is up so loud you can barely hear to order.
-The manager (older gentleman with grey hair and a red shirt) was constantly yelling at employees and belittling them. “Just get it right, its not that hard” he said, dude was being a prick.
-One of the employees was eating bacon right off the line while making peoples sandwiches.
-It took forever to get our food and they were not that busy.
Only reason its getting a 2 and not a 1 is that the food turned out good.
JNS
I’ve been coming to this location almost every Saturday for a while now and my experiences have varied but this last one was the final straw. The bread was really dry (which means they are using old bread) and there was only meat on about half the sandwich (looks like they slapped a pre-portioned amount right in the middle and didn’t spread it out (we got 4 total sandwiches and they were all like this)). Overall, pretty disappointing.
… moreBobbi Waldron
I ordered three sandwiches a cookie and a drink, two of the sandwiches were completely wrong and the meatball sandwich had no sauce and was so dry. I couldn’t eat it. We got the wrong chips and the wrong cookie.!!
Not sure who’s working the counter today, but I spent a lot of money on this delivery and ended up throwing most of it away!! Sad and frustrating! Usually Firehouse is really good.. bad employees today!!!
… moreNot sure who’s working the counter today, but I spent a lot of money on this delivery and ended up throwing most of it away!! Sad and frustrating! Usually Firehouse is really good.. bad employees today!!!
SemiGranolaMom Lewis
Had the best experience at this location today! Top notch crew, super friendly, highest level of customer service!
… moreKyle Teichert
Great variety of sandwiches, with sizes S (4”), M (8”), and L (12”). They proudly display that they were started by firemen. They fundraise for good causes by rounding up purchases to the next dollar. The aesthetic is much like a fire station and it’s easy to see that menu of their menu items were imagined on long days as fire fighters.
… moreBroderick Olson
Great location. The staff here is amazing and goes above and beyond to make sure orders are correct. Thank you for the help and I would definitely recommend going here.
… moreJason
How does a restaurant not have ice? Why sell people drinks without telling them this first? Horrible service. Would have never purchased if I would have known all the issues ahead of time.
… more