King Dean
When I pull up to the drive thru, two white girls was coming from the dumpster area smoking a vape! One was wearing a headset the dark haired lady came straight to the drive thur widowed & took my money without washing her hands or anything…. Didn’t hand me my receipt, no plastic ware or napkins… didn’t offer a drink or anything! The apple poppers was cold as hell no apple filling in the inside only a small amount of apple jam! My $5 meal was ok but way to much fat, puss & junk on the chicken thigh hardly any meat! KFC is truly falling by the wayside! I will not be returning!
… moreT Hubbard
Stopped on my way home today pick up chicken. The employees were friendly and the service was fast. They didn’t have some of the extra crispy for my order but they substituted with extra crispy white meat at no additional cost. I have purchased from this location several times and the employees are always friendly and the chicken is always fresh and hot.
… moreDr. Jennifer Bagwell
This was one of the worst fast-food experiences I’ve had. I first pulled up to the drive-thru and no one ever took my order. After waiting, I had to drive up to the window just to place it. I was then told there was no white meat available and that I’d need to wait 18 minutes, which I was willing to do.
After sitting in my vehicle for over 40 minutes, I finally went inside. I stood at the counter for another 15 minutes without being acknowledged at all. There were three employees working, no customers in the drive-thru, and no one else in the lobby. The employees were laughing, joking around, and appeared disengaged from doing any actual work.
No communication, no apology, no customer service whatsoever. Completely unacceptable and a huge waste of time. I won’t be returning.
… moreCleopatra A
I don’t know what happened to my original review but this KFC is hot mess . I was given what look likes a two day old pot pie … called up there and they took down my name and told me to come back when i could . I went back today and the manager had a nasty attitude . I showed her picture of the two day old pie and she had the nerve to tell me that’s how they look . I had to get mad to get a replacement. KFC needs to do better .
… moreTee
Let me say this these people that work here have the patience of steel I have been here twice once where I ordered some bbq wings not knowing they sauce had onions another where my friend and I had been went through the drive thru both times but considering they had gave me everything I ordered it end up being what I didnt want I applaud and appreciate the staff here for being so accommodating to me and my friend for our business and making it right with patience and appreciation for our business never not one time making each situation my problem but there’s and doing everything in there power to make it right ill come to this KFC not for the food but for the service of the people who work there thank you ALLLLLLL FOR ALLLLL YOU DO if no one told you I APPRECIATE YOU SO MUCH FOR ALL YOUR HARD WORK from managers to the staff leadership starts the process bless you all Happy New Year keep doing great work!!!!!!!!!!!
… moreShanna Boyter
Order a 12 PC family meal. We live in Williamstown. Got home to find only 7 pieces of chicken not 12 not even a 8 PC. Was so mad after driving 25 minutes home to feed my kids before work what I ordered wasn’t even there how do u count 7 and say yes thats 12 . Then to top it off I tried to call the store 8 times and not once did they answer I got a recording after it rand for ever saying put up code in.. do not go here they will rip u off. Very angry customer.. scamming people out of there hard earn money
… moreVicki E
The food was good, they were out of Diet Pepsi and no other diet options were available.there were only 3 workers and they were overwhelmed. The bathrooms were partially cleaned and blocked off, unable to be used while the workers were all busy trying to get people’s orders prepared. They need to hire more people.
… moreRachael Collins
Service is a zero. The person taking our order didn’t ask what kind of chicken (original or crispy), gave us no plates and no silverware and then had an attitude when we asked for the items. They also don’t have these things out so you can grab it on your own.
Mac & cheese, mashed potatoes and coleslaw were fine. The chicken was undercooked for the bigger pieces while the smaller pieces were dry and way overcooked. Also asked for butter to go with the biscuits, “we don’t have any”. Wondering if they don’t have butter or they didn’t want to go get any?
Several of the beverages in the fountain were also out of syrup. There’s a small handful of people in here so it’s definitely not too busy to do some of these basic things.
We inquired about the buffet. The answer? “Fridays or Sundays or whatever day we can get it stocked” Of all the KFC locations in this area, this is the only one with the buffet. Seems like poor management here on several levels.
… moreDakota Jackson
Had to wait 30 minutes for old and dry fries and chicken. I guess I’ll be on the phone with dhec bright and early. Coming from a long history of the restaurant industry I know that there are holding times for everything. As well as keeping it in the “safe zone”….. this food was anything but safe to eat. Feels like the chicken has been left outside all weekend during Christmas time. This location in specific is known for its unsafe food handling. This time I remembered to take a picture. This will be going straight to the trash. Guess I’ll be headed to Zaxbys.
… moreTeresa Mangle
Today is June 25th. It is at 98 degrees. It is $10 Tuesday. I ordered 2 8 pieces for $10 each, large mashed potatoes with gravy, and corn. For my mom I ordered the chicken liver meal (pictured) and a wing meal (pictured). I was told that there was a 30 minute wait. I said that would be fine. Now the inner hospitality in me would have thought that they would have offered my son and I something cold to drink while we wait – NOT! We pulled up to wait; 30 minutes turned into an hour and 15 minutes. During this wait, I was adked3 times what I ordered. This is so unacceptable. This is not my KFC and I will remember when visiting my mom I will not patronize them again.
… more