

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Kent, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
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Dunkin’ at 527 East Main St in Kent | Coffee & Donuts Near You
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Today specifically, I visited around 12pm with my friend, we placed our orders in the drive through. We pulled up and the worker at the window wasn’t very pleasant to start with. After we told her we had two orders and paid, she handed us our donuts then disappeared. Then, another worker came up and asked if we were waiting on drinks. She was very nice! I got handed my drink, which was actually placed after my friend’s, so we still had to wait on hers. At this point we have been sitting at the window for maybe 3-5 minutes. The first worker came back, and my friend politely asked about her drink, and when she got her drink, handed it to my friend and said “HERE.”. How rude! I never leave negative reviews for places because I have worked retail and I understand that it can be hard and stressful, but this interaction was enough that I felt the need to.
TLDR: If you go to Kent State, drive to the Dunkin by Mike’s Place instead of this one. It is usually more consistent and the workers are all kind. The silver lining today was the drink was good, but I can’t say that for every visit.
That or they put fruit syrup into my drink
I waited for about five to seven minutes, and when I asked about my coffee, they told me to wait even longer. It turned out they hadn’t even started making them yet! Since I was already late for my office, I had to leave without any coffee.
I don’t want to cause any trouble for the employees, but honestly, it feels like they could use a little more discipline to get things done faster. It just seemed like they were a bit unorganized.
Also, I know you work hard, but a small smile really makes a difference. It can brighten a customer’s day. It’s tough when the staff seems bored or angry.
Anyway, I still appreciate all the hard work you do!
All that and not to mention how often I watched her press the lids against her body to grab it better. Like it was just gross…
Everyone else was cool.