

Jersey Mike’s, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs on fresh baked bread – the same recipe it started with over 60 years ago. The company’s mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
Address and Contact Information
Address: 812 N Main St Suite A, Heber City, UT 84032
Phone: (435) 352-1658
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Since my original review, I’ve had many positive experiences at this Jersey Mike’s location. The management team reached out and showed genuine care in resolving the issue, which really impressed me. Everyone makes mistakes, but it’s how you handle them that matters — and they handled it exceptionally well. I’m happy to be a returning customer, and I now highly recommend this location for both the quality of the food and the customer service.
I had a very poor experience at this Jersey Mike’s. I placed and picked up an order, but when I returned to work (15 minutes away), I discovered that only one of the sandwiches was in the bag. I immediately called the store and spoke with the manager, DJ, who told me I could get the missing sandwich if I brought in the receipt. I explained that I couldn’t leave work again, but someone who was already on that side of town could stop by for me. He refused, stating that “people try to steal sandwiches,” which I found both insulting and unhelpful. As a result, the second person in my office did not get their meal. To make matters worse, I was hung up on twice when trying to resolve this issue.
This was a very disappointing experience, and I felt the manager was rude and unwilling to find a reasonable solution.
By FAR the best sandwich I’ve ever tasted, anywhere.
Excellent value with large food portions & ingredients that are extremely fresh, with a wide variety of sandwiches to choose from.
Refreshing to experience exceptional customer service with employees & local owners that genuinely care & are here to support & serve our community!
(Not to mention that it’s EXTREMELY clean!!!)
This business is first class from A-Z. Plenty of convenient parking right by the new Smith’s which is an added bonus! If you’re looking for great food, at great prices, with great people, look no further.
Jersey Mike’s is the best place to go for a wonderful dine-in, to go, or first class catering experience! A+++++++++ Thank-you!!
As a vegetarian, it’s so rare to find takeout options that are hearty, flavorful, and satisfying — and this sandwich has been exactly that. Losing it would honestly be such a huge disappointment.
That being said, I need to give a huge shoutout to Hannah at the Heber City location. She was absolutely amazing! Not only did she explain what was happening, but she went above and beyond to help us still get the sandwich we love. She told us to order the vegetarian sandwich online, noted our request, and then swapped it out for the Portobello & Swiss on their end. She literally saved our dinner — and even included a brownie with our order. That kind of kindness and customer service deserves serious recognition.
Hannah is a true asset to Jersey Mike’s. Please make sure she gets the credit she deserves.
And to Jersey Mike’s corporate: please reconsider sunsetting the Grilled Portobello Mushroom & Swiss. It’s hands-down the best vegetarian sandwich I’ve ever had at a chain restaurant. It’s rich, meaty (without the meat), and incredibly satisfying. I order it once, sometimes twice a week. Please don’t take it away — it’s a menu gem that vegetarians like me rely on!
Next, when I was checking out, the same girl who put the toppings on, put my sandwich on the bare countertop and there it sat while I checked out. No one wrapped it and when I asked why it wasn’t being wrapped the guy at the counter said he need a specific person to do that and she needs to put her gloves on and wash her hands. She washed her hands and put her gloves on and then continued to just stand there and stare at me. I finally asked another guy to please wrap my sandwich because I was in a hurry and he did but the guy at the register said the next person had to wait for the girl who was just standing there.
Long story short, the food is always pretty good here, but the service pretty much always sucks.