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Headquartered in Norcross, GA, Waffle House restaurants have been serving Good Food Fast since 1955. Today the Waffle House system operates more than 1,800 restaurants in 25 states and is the world’s leading server of waffles, t-bone steaks, hashbrowns, cheese ‘n eggs, country ham, pork chops and grits.
Simple chain spot offering American diner fare & all-day breakfast, including signature waffles.
Address and Contact Information
Address: 278 Concord Pkwy S, Concord, NC 28025
Phone: (704) 784-1858
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Reviews
Jamie Medlin
Ordered scattered smothered chunked and topped. Let’s start out with hash browns and the ham were burnt didn’t get onions the chili was old. I also had 6 over medium eggs that were way overcooked and 2 orders of toast and got 6 orders. I don’t know who the woman cooking is but she needs replacing. My order is never right when she is there. Her food is either burnt cold or just plain nasty. No wonder the place is almost empty when she is there. She is single handling killing this place. I will never go back in there again if she is cooking. A lot of people were complaining about the quality of here food or their order wasn’t right or the food was not good. My wife and I were there on 11/22/25 around 11:30 p.m. my food was so bad that I sent it back and had it removed from my bill. Signed Jamie Medlin very unsatisfied customer.
… moreHolly Sheppard
I came to this location at like one in the morning.
When I walked in, it wasn’t busy, but I saw they had a few online orders. I placed an order to go with Mike, and he called my order out in a timely manner. It took awhile for the food to get cooked; however, I didn’t mind at all. Miguel seemed frustrated with the rush and only having him and one other person (from what I could tell). This DIDN’T affect his attitude towards me or his coworker. He was kind and funny, and we had a nice chat while he made my food “with love”. Mike was also handling the little rush and calling out the orders wonderfully.
These men handle the rush, frustrations with work, and the few customers that came in while I waited so beautifully. My food was also very delicious!
… moreWhen I walked in, it wasn’t busy, but I saw they had a few online orders. I placed an order to go with Mike, and he called my order out in a timely manner. It took awhile for the food to get cooked; however, I didn’t mind at all. Miguel seemed frustrated with the rush and only having him and one other person (from what I could tell). This DIDN’T affect his attitude towards me or his coworker. He was kind and funny, and we had a nice chat while he made my food “with love”. Mike was also handling the little rush and calling out the orders wonderfully.
These men handle the rush, frustrations with work, and the few customers that came in while I waited so beautifully. My food was also very delicious!
Lasonya Watson
Terrible experience at this place waited on food so long it was terrible. First the food i ordered came out burnt, then it was remade wrong, then recooked again which I received a basically raw steak that fell on the floor then my order was recooked again half correct this time and half still wrong then the male manager I think his named was Brice refused to do any type of bill adjustment for the ordeal as a courtesy and he was very rude to all of us. Someone else suggested he do that indidnt ask but this was the absolute Worst experience ever at this waffle house place in concord by the cookout restaurant. There was about 12 people behind counter wine in plain clothes, plain clothes lady sweeping the lobby with two kids there we didn’t know who was employed here at this moment. Just a mess.
… moreGeoffrey Roscoe
Only 5 customers in the restaurant sat for twenty minutes with every table in the restaurant filthy waiting for somebody on staff to do anything to clean up even acknowledge that I had came in as a new customer. In the twenty minutes I was there not a single person on staff spoke to me I witnessed one of the servers yell at an older female server for trying to clean a table telling her she didn’t need to be touching none of that and then proceeded to cuss and drop multiple f bombs in front of my for year old
Beyond unacceptable go to any other location except this one
… moreBeyond unacceptable go to any other location except this one
Mary lee “WFMRS” Valenti
Joshua was our server and he was so friendly! Provided fast service and it was evident he was a hard worker like the rest of his team. Highly recommend the pumpkin spice waffle that starts tomorrow at this location.( I had one at a different location) hash browns and ham and egg Bacon and cheese sandwiches always are cooked perfectly here.
… moreJay Dee
This was the best late night experience I’ve had at a waffle house.
They had a very good group of people working. They got my order right. The place was clean. I was surprised as I’ve been to this location before and experienced none of that.
… moreThey had a very good group of people working. They got my order right. The place was clean. I was surprised as I’ve been to this location before and experienced none of that.
Alex Hazel
The team that works in the mornings are excellent. No matter how busy they are they have a positive attitude and are friendly. I’m always amazed at how well Joshua, Anna, and Bryce work together. I’ll keep coming back here as long as i live in the area.
… moreRyan Satterfield
They messed up my order and the acting manger was rude and didn’t care what was going on. Just a bad experience to be honest definitely not coming back
… moreKim Keep
Grits were cold Twice but our waiter was great. Turns out steam table was not hot.
… more