Julia Ostellino
I ordered two drinks through the mobile app. They didn’t have one of the drinks, but had the other. When I got the drink, I noticed it tasted like matcha instead of a Macchiato. She made me a matcha instead of a coffee I was kinda sad because I was excited for my Macchiato. Also, what if I was someone with a Matcha allergy? The printed label still said “Macchiato” but I did not get it. Lol. It’s fine, but I couldn’t drive back and return it because I was in a rush. Wasted $7 🙁
… moreRhonda Borrelli
I stood and waited for a good 5 minutes for someone to acknowledge me. The young man who took my order didn’t appear to be trained on the register and had to keep asking other employees for help. Food and beverage came out in a fair amount of time.
… moreBlitz Bliss
Went this afternoon and the staff was amazing the helped me pick the donuts my son likes when I didn’t know the name. Drink was good and service was quick.
… moreElizabeth B
Thank you to the man who works here. Loved the Halloween bucket and the muffins were my favorite! ❤️
… moreb w
Food was great! Service was fast and friendly! Whole place had a great atmosphere was clean.
… moreBarbara Wilson
Very clean -bathrooms included-
Excellent service counter staff-
Very polite and a teamwork group- I WILL COME BACK
Five*’s
… moreManhattan Man
THIS #dunkindonuts restaurant on Fourth Street, unlike the others on First Street and South Street, are so humble, polite, and make your orders perfect! I would so recommend this place for everyone in Pittsfield!
… morekay white
just left there, got a caramel craze latte and a chocolate frosted donut. the donut was very stale and the drink i got was horrible. 90% cream. i don’t even think there was coffee in my drink.
… moreRoxie Rachel
There was a long hair wrapped around my bacon egg and cheese. The rest of my order was good but that was actually pretty gross to bite into. I spent almost $30 on my order. So I’m not happy about wasting my breakfast to the trash can.
… moreSteve Wood
Normally this store can be hit or miss but this review is because of EL Jon, the best employee ever! Whatever signature drink regardless if I want a EL Frozen, EL Hot, or EL Iced its always made with care and perfection. If its later in the day and you need a good drink go into east street dunkin and ask for EL Jon and ask for one of his EL classics!
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