Dunkin’

  3.3 – 507 reviews   • Coffee shop

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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Elmhurst, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Long-running chain serving signature breakfast items & a variety of coffee drinks.

✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Dunkin' 60126

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dunkindonuts.com

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Reviews

Lateiah Carter
It’s rare that you come across a Dunkin that gets your order right every time. I absolutely love this Dunkin. The service is fast and the employees are nice. My coffee always has the best taste and comes out perfect every time I order it. The food comes out hot and fresh and the munchkins are always soft with the right amount of glaze. Kudos to management!
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R S
Staff is awesome! They communicate well.
Asked for cream cheese on side with my mobile order! (Mobile order option)
Donut was fresh!
Store super clean

I’ll definitely be back!
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Kristin Lukas
How hard is it to get a coffee order correct? Literally word for word with simplicity. NO cream or sugar means NO cream or sugar! You are in a business with food and drink and customer service. You need to look the customer in the face, open your ears and listen to their orders and input it correctly into the computer/register. If the people in the back can’t read and follow directions then they should not be working in a customer base business where orders are made.
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kay love
I came by today around 1:57pm. I ALWAYS come to this location because you guys still do the Medium Coffee for $2 from 2pm-6pm. Unfortunately, today the lady that was taking orders through the drive-thru told me I couldn’t order my coffee with the deal because it was exactly 2pm yet. I told her I was aware of what the time was but there was so many cars in front of me, by the time I got to the window it was going to be 2pm! She still refused to take my order so I waited behind the 2 cars in front of me. When it was my turn at the window she started to argue with me saying how it’s 1:59 and 31 seconds! When she said that I lost it, she was looking for a reaction! After she was done arguing with me she finally asked me what I wanted to order!!! I’ve actually came into this store before and seen a customer order right at 1:50pm for the $2 coffee deal! So I don’t know why it was so hard to place my order when it was on 2 minutes until 2pm. UNBELIEVABLE & RUDE!! If I could give 0/10 stars I would!
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Kylie
Terrible experience at this location today. The manager or owner ( Indian guy) was rude, dismissive, and made comments that felt racially motivated toward me and my group. If you care about decent service, avoid this place at any cost until management changes.

Not to mention while we were still waiting for our orders, everyone inside could hear how disrespectfully the manager or owner ( same Indian guy ) spoke to employees. One young woman even began crying and left the counter. It was shocking to witness and completely unprofessional. I’ve already reported this to Dunkin’ corporate for investigation.
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Leslie Huerta
Asked for a Medium Carmel Cappuccino Blast. As you can see from the picture no caramel on top or in the cup like it’s supposed to. When I asked the boy working if it was caramel he said “yup” and slammed the drive thru window shut. Drove to my destination and took a sip and it definitely was not caramel. super disappointing especially the kids attitude
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Savannah Rodriguez
went to drive through after class (i’m a college student) and the ladies there were super sweet! they were super friendly and gave me lots of smiles, definitely will come back
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silvia salgado
Bad drive thru experience again! After months of avoiding this DD I gave it a try again and only ordered 1 item (medium dunkalatte hot) They can’t even give you that at the window! They care more about getting everyone out of the drive thru line that they send everyone to wait for their items in the small parking lot. This morning the parking lot was full of people waiting and they couldn’t even get my simple order right. They came out with iced latte instead of hot. I hope they can get some training on how to properly work the drive thru line
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Alicia
I ordered a mocha macchiato there was no mocha I was so sad I’m not used to a plain macchiato I had to throw it out, i was in a rush and couldn’t turn back to ask them to remake it
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Stanley Pendleton
“DOUGHNUT” so stale needed 2 hands to break it in half, almost cracked a tooth when i took a bite. Asked for a easy cream regular sugar coffee. Got an easy cream, easy sugar coffee. Attendad was hard to understand, she rarely spoke english. The Multi-grain egg and bacon bagel was very good. Because of the bagel is the only reason im giving 3 stars. The men’s bathroom was out of order so i had to ise the women’s bathroom
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