Journey Gump
The food portion sizes were extremely small and not worth the money at all. The guy talking my order seemed to not know what he was doing and I had to repeat everything i said at least twice for him to put the correct food in my bowl. He took so long that the people behind me got their food made by another employee before mine was done. Food was good but portions were not worth my time and money.
… moreMark Nicodemus
Not sure what happened but Hotheads was a major change this time. Large portion and food was excellent.
Wife and I even talked about what an improvement everything is this time.
Lots of GOOD food!!
For once we got our moneys worth!
… moreTalyah Hisbiscuit
This is my second time at a hot head and my first time it is location. You could tell by looking at the food that it all comes out of cans and jars. It is not fresh like Chipotle. Needless to say, The food is trash. A waste of money and a waste of calories. I’ve never in my life ate in a place that has zero flavor. Nothing in that burrito had flavor. I swear it was flavorless. I had chicken burrito with rice chicken beans bell peppers and onions and some other toppings and it was trash. And don’t get me started about the service. Yes the lady was nice but if you put five beans literally and I asked you for more and you tell me you will have to charge me extra as if it’s coming out of your paycheck That’s crazy. But more than anything this food is not seasoned and has no taste. I would never waste my time at another location ever in my life.
… moreCharity’s Ghost
Great location. This building used to be a Kentucky Fried Chicken.
The employees were really nice and helpful. I tried to used a coupon and the cashier let me know that Sundays already had that deal, so I got to keep my coupon. Don’t forget to get a Hot Head card if you don’t already have one. Things add up. I have a free entree already waiting for me whenever I’m ready. You can keep track of your rewards by checking out your receipt or going online. The crew did a great job on our food. The restaurant was nice and clean.
They also have masks for anyone who might have forgotten theirs (please don’t forget your masks wherever you go, people).
I don’t live in Springfield, but I won’t forget about this place when I’m in the area.
… moreDavid Snyder
Got lunch to go today from this restaurant. The store was very clean looking inside and the staff was friendly and engaging during the ordering process. I got the little burrito bowl. I thought I got a sizable portion for the cost. I ordered the chicken with brown rice, grilled vegetables, pico, cilantro, and a little cheese. The veggies tasted fresh. The chicken had a good spice blend. Overall the taste of all the ingredients were spot on with no disappointment. I will be back.
… moreAmanda Stepp
Paid for a big thing of guacamole and it was dark brown. So wasted that. The rest of the food was good.
… morebrayden hill
Came to get lunch with my girlfriend, usually we get chipotle but I wanted to switch it up, wish I wouldn’t have, staff wasn’t super rude but super friendly, the guy making our bowls did half scoops of everything, I was kind of upset but just paid and left anyway because I had already waited in line and was hungry, when we got home my girlfriend opened her bowl and her first bite found a hair in her food, we called back to take the food back for a refund and they said we would have to go threw corporate to get a refund online after bringing the food back and that just seems like a hell of a hassle after being already such an inconvenience to my day. Ridiculous.
… moreThomas W. Billing
The young lady waiting on me was nice and friendly. Everything was done well. She helped me redeem my free burrito reward from my cell phone.
… moreCody F
I had my wife pick me up a regular bowl on her way home and when she handed it to me its like they put all light portions. It was basically a small bowl dumped into a regular bowl and priced at a regular bowl. Food was good but very disappointed with the amount of food.
… moreAshlee Anaya
The workers were great and friendly. Hope they all got home safely since it started snowing and sticking on New Years Eve.
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