Dunkin’

  3.4 – 531 reviews   • Coffee shop

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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wilmington, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Long-running chain serving signature breakfast items & a variety of coffee drinks.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dine in ✔️Take out ✔️Delivery Dunkin' 28405

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dunkindonuts.com

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Dunkin’ locations in Wilmington

Wilmington, NC · 1127 Military Cutoff Rd · 130 Hays Lane · 1740 Airport Boulevard · 2304 N College Rd · 3500 S College Road · 4511 Oleander Dr · 5111 Market St.

Find Your Nearest Dunkin’ Location

Looking for great coffee, breakfast, and espresso options? Find a Dunkin’ near you with a drive thru, curbside pickup, mobile-ordering, and WiFi.

Dunkin’ | Wilmington NC – Facebook

America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. Order your Dunkin’ faves via the drive-thru or order ahead of …

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Reviews

Ryan Bell
We ordered the same coffee but look at the difference it is un drinkable. My question is how does nobody notice when handing this out. I don’t like to complain but this happens so often with this store to the point my wife chooses to go to other locations now instead of this one.
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Scott Biggs
Food is the same for all Dunkin’s but this one is terrible service. One of the worst drive thru service places Ive ever repeatedly visited but I keep trying. I wish they would get their act together. Oh, and fix the exit to the parking lot. The terribly slow service backs up traffic in their own lot so you can’t get out. Today was the last time I give them a chance. Supposedly there is new management but basic customer service still doesn’t exist. ACKNOWLEDGE the customer in drive-thru when they pull up. Don’t let them sit for 5 minutes after already sitting behind other cars for fifteen. Basic service courtesy should be taught. I’ve never been in the Lowes coffee shop but they advertise directly by mocking this Dunkin. I guess I’ll give them a shot. The Complex Bean across the street is also good if you just want coffee
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Megan
I usually don’t leave reviews for fast food chains, but everything about this location is awful. The iced coffee I ordered tasted like it had zero coffee in it, the bagel had nearly a whole block of cream cheese spread on it, and all of the icing fell off my doughnut in the bag. Also didn’t appreciate waiting 10 minutes just for someone to answer the drive thru intercom.
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Nicole Stone
Just had the worst experience at this Dunkin. I placed an order through the app, the order said it didn’t go through, but I was still charged for it. I went to the store to see if things could be figured out, the employees were great in trying to help me, but the new Manager was absolutely cruel. As I was talking on the phone with 1 manager (an employee handed me her phone to speak to) another lady walks up all fired up saying how there’s nothing that can be done, how she wasn’t giving me “free donuts”, how the manager I talked to on the phone was wrong for trying to fix the problem, and I was causing chaos by trying to figure out how to rectify the situation. She said that she was the new manager and she was brought in to stop people like me from “getting one over” on the store, which is crazy because the store basically stole my money at this point. She rudely told me this problem was my own fault, yet when I took my phone out to record and asked her to clarify whose fault it was she said the apps(so she knew it was the apps fault, but felt the need to try and blame me earlier?) She tried to blame me every way she could, treated me as if I was trying to steal from them for asking for the order I paid for, was beyond condescending and rude, and showed absolutely no consideration. A store with a manager who acts like that has no chance at being successful. That lady needs some serious training in how to speak with customers because I was prepared to have to shell out more money for another order, but after the way she treated me I wasn’t going to give this store another dime.

I will never be back to this store, and I strongly recommend avoiding it at all costs, but if you do come here and there’s mistakes, be prepared to be spoken down to and blamed by the manager as if it’s your fault, and don’t expect them to fix it.
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Casey Pollard
This is by far the worst Dunkin’ Donuts in all of Wilmington. Everytime I go here the coffee taste like dirty water. Not enough cream not enough sugar not hot. You name it they figure out a way to mess up my coffee. I do what I can to avoid it but it was the easiest to go to and I should have known better. The guy making my coffee was beating the machine to get more sugar out because it was empty. God forbid they refill it to get my coffee right.
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Michel Laurito
Wish I could give 0 stars for service. The girl you have at the drive thru window first thing the morning is a piece of work. How is she still employed? I read a few negative reviews on staff and they sound like her for certain. She doesn’t know the menu, argues with customers, and then laughs at people. The dialogue between her and the other girl that works in the opening shift is unprofessional. The only to way to have her have NOT argue with you is to order through the app. Wilmington’s worst Dunkin by a long shot. It’s a shame. Please do better.
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T Lee
I’ve been in a bunch of Dunkin Donuts in my lifetime and have never experienced the lack of professionalism and overall disrespectful nature of this one. We waited in line for 27 minutes before we were ever addressed. We were the only ones in line!!! The two girls working up front kept looking at us, ignoring us, not taking our order, and saying how they are ready to clock out at 10 AM. Please save yourself the absolute horrid experience of going to this Dunkin. I addressed them for their negligence and they laughed in my face. This place i the worst.
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Cameron Coates
I waited 15 minutes for 2 orders of bagel minis and a loaded hash brown while the manager on duty is yelling throughout the store complaining about working the line. I will not be coming back, I have given this location to many chances and it’s a long wait every time I come. Minimum 10-15 minute wait sometimes 20+ for a simple order!
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Koko Smith
extremely disturbing!!!!
I believe the young lady I am talking about is some type of management maybe even the general manager she has glasses and tattoos. with black hair. she was being extremely rude to the elderly employees, and I heard her conversation with other staff members making racial comments. It made me uneasy. I didn’t even want to make a purchase or give this place any business due to the unappropriate language and the mannerism she was acting if the place was privately owned, and if it is, then I stand corrected, and her family must be the owner because her racial slurs against other employees and belligerent attitude seems to have no repercussion, and she was unconcerned about any so I need to know is this a private owned facility or this is corporate?
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Ashten Sanders
The slowest service……. and btw HINT HINT…. when someone orders avacado toast your actually supposed to toast the bead..
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