Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Twinsburg, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Grandma G
Took our group after a winter hike, front person did well at getting all our orders right, taking gift cards, and giving free doughnuts as we order our drinks. Bacon jam sandwiches were a hit, as was the new strawberry dreamer drink. Place is clean and friendly.
… moremishael
The drinks here used to be okay, not always consistent but decent enough for me to keep coming back. However I feel like this location has gotten worse over time, almost every time I’d order a drink and ask for oat milk i’d be given whole milk, and 90% of the time the drink tastes like creek water. The service is also not the best, although I don’t expect much from a fast food joint. My main issue is just how inconsistent the drinks are, how often my order comes out wrong and undrinkable due to the bad taste. Was trying to give them more chances but I think I will stop ordering drinks from this location from now on.
… moreChloe P
I ordered a strawberry daydream refresher and they gave me this.. just a cup of iced oatmilk. The cashier at the window didn’t say anything to me at all and just walked away after handing my order to me. I’ve been to several Dunkins in the area and never gotten a drink as bad as this or had such a bad experience with the service.
… moreEmarri Renee’
This is absolutely absurd! I went here once and i asked for two caramel frozen coffees, but they gave me two frozen coffees with chocolate syrup… The second time I went, i thought “let me give them another chance”, but no! The messed up again! Except, when i asked for two caramel frozen coffees, they forgot i even asked for them, and they gave me only one frozen coffee and on with the same chocolate syrup. Tasting chocolate syrup when i didnt even ask for it put a frown on my face this morning!
… moreSandy Shoemaker
Drive thru – 2nd time this happened. Line took forever.
Ordered a bacon, egg and cheese croissant.
The eggs must come already cooked from the warehouse, makes sense. I would assume you would heat them. My croissant was very, very hot but the egg & cheese came right from the refrigerator – ice cold!
Ordered coffee w/2 creams, 2 sugars – got iced coffee instead. Guess I’m from the old generation should have specified HOT.
2nd time almost same thing, ordered bacon and got sausage. Got the iced coffee again instead of the hot.
Poor girl at the register, you could tell was upset. I would’ve complained at the time but felt sorry for her and the people behind me What is going on
… moreBrianna Leonard
We stopped going to Dunkin about a year ago because of the inconsistencies and thought I’d give it another try today while on my way home from the store with my kids. Ordered a medium hot chai and when I got home and took a sip, it tasted like warm milk. It’s not even hot at all, it’s warm. No chai flavor at all even though the label says 3 chai syrup and it’s super foamy like a cappuccino. I used to get their hot chais all the time because they were so good! 4.90 for hot, flavorless milk that I could’ve had at home for free.
… moreLisa O’Connor
I visited yesterday and the younger crew were in the uniform shirts and on cue. However, a middle aged woman who seemed out of it was literally wearing fleece pajama bottoms, a zip up hoodie and her house slippers, !?!?!? I think she truly rolled out of bed and into the store. I felt sorry for the younger crew who seemed to be taking direction from her. Poor example.
… moreGrace Caffoe
I stop here often on my way to work, and it’s been very disappointing. The food is fine, but the drinks are consistently made wrong. I usually order tea or hot chocolate, and maybe one out of ten comes out the way it should. Most of the time they’re watered down and flavorless, which is incredibly frustrating when I’m paying for them. It shouldn’t be this hard for the staff to make basic drinks correctly — it’s part of their job. I’ve tried tasting them right away, but they’re always too hot to check until later, and by then it’s just another bad start to my morning. This Dunkin’ really needs to step up its quality, because right now it’s just unacceptable.
… moreT R
Came through the drive through at around 3:30 on 12/15. The employee mentioned after paying that he probably made our drinks wrong (which sadly was the case) I usually don’t go out of my way to post reviews unless I feel like its needed. This place has gone way down hill. Don’t go here….Theirs plenty of better places to get coffee.
… moreTiffany R.
The service here is horrible in the morning. Every time I order a refresher from this location the taste is inconsistent. This morning I placed a mobile order for a large refresher with light ice & received a medium with a bunch of ice. The hash browns I ordered taste like they had been sitting from the night before I mean straight up disgusting. Lastly my bacon, egg, & cheese wrap tasted like I was eating some sort of paper every time I took a bite. I’m convinced some kind of paper was left on during the cooking process. They were swamped with Mobile orders, walk in, & drive through orders that the service/quality lacked badly! I was running late for work so unfortunately I had no time to get any of my issues resolved.
… more