daniel holdorf
Usually order through for dash but that’s really expensive and takes forever. Ordered online carryout at 726pm email said 11 to 16 minutes. I get the restaurant isn’t setting that time. Get there wait until 8 pm before asking about my order as they were busy. Guy said 10 to 15 min. 20 min later I ask again guy said they’ll look into it. 830i asked for money back. They said 3 more minutes took 5 to 6. No one can tell time there or they have no problem lying to your face when they don’t know. Just annoyed. If rather hear it will be 45 minutes to an hour so I know what to expect.
… moreJanice DeLuca
horrible service and food! They did not cook the wings all the way, and the wait time is horrible. I waited over 30 minutes and they wanted to over charge us. everytime i come here they don’t know how to do there jobs.
… moreIsabella Garcia
Wingstop is normally great but WHAT IS THIS. There’s mold inside the part I bit, if I never looked at it before I took another bite I would’ve never known.
… moreCecelia Wycoff
The floors were dirty. I was ignored and another customer was served before me. When I stated I was there first the employee denied seeing me standing there. I’m almost 6’ tall and 200 pounds, I don’t blend in. Her response then was “what do you want me to do”! I advised her to behave as trained. Ask who’s next, apologize for the mistake, etc. I’ve worked in food service many years and their behavior was unacceptable. I had to tell them to clean the floors and the counter for beverage service was covered in soda, etc. It would appear that there are a lot of things lacking in the training here. Anyone who’s too busy to clean the dining room is not managing their time well.
… moreWill Smith
1st time at Wingstop in Menifee…was so AWESOME…Perfect wings n fries…great service…great atmosphere…
… morejustin cavanaugh
Placed an order at 3:25 pm. Confirmation shows 9-14 minutes. We arrived at 3:39 pm. The screens they have that show order status does not have our name. We asked about our order and we were told it will take 8 more minutes. We asked again at 3:52 pm and were told 2 more minutes. We received our food at 3:57 pm. There’s literally 5 employees. Do they know we see the entire food prep area and see all of them standing around chit chatting? Awful
… moreMichelle Hicks
I had one of the most frustrating experiences at the Wingstop in Menifee. The wait time was excessive, even though several staff members were just standing around talking while only one person seemed to be doing any actual cooking while he was talking and not about wings. When I walked up to the counter, they acted like I wasn’t even there no greeting, no acknowledgment, nothing. On top of that, the kitchen floor looked dirty, which definitely didn’t help the overall impression. Staff members just stepped over the gloves and paper on the floor. This location seriously needs better management and basic customer service training.
… moreDemetrius
Ordered dinner last night and asked for light seasoning on fries. Fries were completely saturated with seasoning to a point of being inedible. Boneless wings were tossed into container not even sauced. Complete waste of money and terrible service. I guess buffalo wild wings around the corner just won my business from now on.
… moreMelissa C
The food is good – but the customer service is HORRIBLE. They leave customers on hold when they call in, phone etiquette is bad, the food takes forever to make. This last experience was the worst by far. The place was jam packed, my food took an hour and a half to get(others said the same), the lady that checked me out had a horrible attitude. They couldn’t even give an extra free ranch for the inconvenience saying they were short on everything. I sympathized because I know the job isn’t easy, I know people can be rude and difficult but at the end of the day, they are in a people business. Customer needs should be top priority. They need to be retrained . Unfortunate because the wings are pretty good
… moreAbel Morales
Why are they so slow? It doesn’t make sense at all. And what is this, I asked specifically for EXTRA SAUCE. It’s like they did it on purpose to be funny that could be the only explanation. Never going here again. Avoid this place at all costs
… more