Jordan Silo
Can not express how disappointing going to this location can be. This is just twice visiting this restaurant. 1st time we arrived 20 mins before closing to order 8 footlongs.
The female employee rudely said no it is too late come back 30 mins before closing.
So the following week, we came back 35 mins earlier and the coupon we presented only limits to two type of footlongs didn’t even bother ordering as we were told rudely again with the same female employee.
Other than that quiet and clean location due to no one eating here. Prices a bit higher than other subway locations.
… moreFarzin – Seyed Lavasani
That’s very clean place. No line. It’s fast and fresh. My son mentioned that they put too much Beef. however, he likes the food. But, they DO NOT let to use the bathroom. They don’t have a place for customers to wash their hands. Always mentioned that the restroom is out of service. I also, notice this store has not health department. Permit. It expired on 02, 03,2023. After that, no one shows up to inspect.
… moreHussain Malik
This LADY who prepared my captured TUNA & VEGGIE sandwich was a very nice, quick and lessoning to customers person. The subway branch comes with huge PARKING and a restroom for customers!
To the manager/owner: I feels like this branch needs 1 more person since she was so busy taking care of all customers!
I would recommends to anyone also try the TUNA & Veggie sandwich it’s amazingly delicious
… moreLawrence W
I went to Subway on Pinole Valley Rd in Pinole on Saturday, 7/19/25 about 5:15PM with 3 others. I ordered 3 meatball footlongs, 2 with extra meat using the 3 for $19.99 coupon. She said this was OK ($3.35 extra each). Then she refused to honor the 3 for $19.99 coupon, allowing only one with extra meat per coupon. She insisted on using the 2 for $13.99 and1 for $7.99 coupons and ringing it up as orders instead of one. This cost a total of $2.00 plus tax (~$2.21, rounding up) more, and I no longer had those 2 coupons for later. She would not honor the 3 for $19.99 as she said she would. Without the extra meat, there are not even enough meatballs to fill one row of meatballs on the sub. Either the meatballs are smaller or they are putting fewer meatballs on the subs. The subs tasted great with the double meat and all the extras, but when they say they will honor a coupon for limited items, including the meatball then don’t and don’t tell the customer until after the subs are made, and will not budge, this tells me they are not an honest business.
… moreEsther Navarro
I went into the location this afternoon after a long day at work for a delicious Sandwich for my family and I. The worker Only female was very rude when I told her it was a coupon she said it’s Expired without looking at it I reassured her I received it TODAY. She did not accept my coupon I did not order any of the EXCLUDED sandwiches. she still denied my coupon my sandwiches where pretty much containing nothing she had an attitude the whole time and asked me if I needed a bag , Well I have 4 , foot long sandwiches i can’t carry them . The lady threw the bag on my sandwiches and walked away .. walked away didn’t even put the sandwiches in the bag I had to bag them myself . Terrible customer service and she accepted everyone coupon EXCEPT MINE . This subway just lost a good customer spending 60+ on a visit and for once wanted to use a coupon.
… moreNick Johnson
I work in the area and as of recently I’ve been visiting pretty frequently for lunch and/or dinner i use the app to order, My last 3 visits I’ve asked for extra meat on my sandwich and did not receive it.This past visit.I didn’t receive any meat on my sandwich.It was just veggies and Cheese. I’ve asked for a manager when I’ve gone in to pick up my order and there’s never one available.
… moreJeff J
This is a nice and clean subway and the line wasn’t long at all. The lady working was very friendly and nice to chat with as she made our sandwiches. They were out of cucumbers and spinach however.
… moreIowa State Wrestling
I walked into subway expecting to make a delicious sandwich, So i wanted a footlong and i slammed my toes on the counter signifying i wanted a footlong. They didn’t understand the message and instead kicked me out while i was barefoot. Didn’t even get my food 2/10
… moreZauria Jones
If I could give this place a -0 stars I would because there are two ladies who work there in the mornings when I go and they are always so rude to me and my friends and maybe other people but anyways I don’t recommend this subway to anyone because the workers are very rude and disrespectful
… moreSF2TOKYO
Wow. I will never return to this subway. First of all, if you don’t have cucumbers, then make sure I can’t order it on the app. Second, why did this restaurant feel like a sauna? Could you please turn on the air conditioning? And if it’s not working, could you at least open the door? I really wanted to eat inside, but that wasn’t happening. I’ll stick with another location.
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