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Counter-serve eatery dishing up Mexican classics including hand-rolled tortillas, burritos & tacos.
Hours
| Friday | 10:30 AM–10 PM |
| Saturday | 10:30 AM–10 PM |
| Sunday | 11 AM–10 PM |
| Monday | 10:30 AM–10 PM |
| Tuesday | 10:30 AM–10 PM |
| Wednesday | 10:30 AM–10 PM |
| Thursday | 10:30 AM–10 PM |
Address and Contact Information
Address: 16938 S Highland Ave, Fontana, CA 92336
Phone: (909) 587-6010
Website: https://www.caferio.com/locations/fontana
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Edith Montano
My first time here and I was shocked at how great the flavor of the food was. The tortillas are freshly made and everything is delicious. The man who took my order was very helpful. I went in during lunch hour and soon after the lines were very long which is a sign the food is pretty good.
… moreMillie M.
I guess I should have known by the fact that on a Saturday at 2pm the restaurant was empty, so maybe that was my mistake. But it took four minutes of standing waiting to order for anyone to acknowledge me. Then when it came to ordering, it felt like the employee was annoyed. Was talking to her coworker laughing, asked 2 times what kind of beans I wanted like it was my fault for interrupting her conversation. Then the cheese container was empty so she scraped out the crumbs and threw them on my bowl. I asked for white cheese since it was clear she wasn’t going to refill the cheese and give me any more and there was barely any on my bowl. $1.50 up charge. Food was also barely warm. Needless to say, I’ll never be back. Based on how they were empty on a Saturday anyway, I don’t think they’ll be around long regardless. Hire people who care about their jobs, or pay them enough to make them care about basic customer service if you want to save this place.
… moretortellini tentacles • 69 years ago
I had a very disappointing experience here due to poor sanitation practices. While my burrito was being prepared, the server lifted the chafing dish and held it directly over my food while scooping the meat. As she did this, a large stream of murky residual water poured into my burrito. The liquid was visibly cloudy and contained food particles that had clearly accumulated throughout the day.
I asked if that water was clean since it had just been poured into my food, and she replied, “for the most part,” which suggested she was aware it wasn’t fully sanitary. Instead of offering to remake the burrito, she smirked and continued asking what else I wanted on it. I declined and left, as I was not comfortable eating food that had been contaminated.
As I walked to my car, I could see staff laughing, as if it were unreasonable for me to expect proper food handling standards. Because of this experience, I will not be returning, and I cannot recommend this place to anyone who values cleanliness and basic food safety practices.
… moreI asked if that water was clean since it had just been poured into my food, and she replied, “for the most part,” which suggested she was aware it wasn’t fully sanitary. Instead of offering to remake the burrito, she smirked and continued asking what else I wanted on it. I declined and left, as I was not comfortable eating food that had been contaminated.
As I walked to my car, I could see staff laughing, as if it were unreasonable for me to expect proper food handling standards. Because of this experience, I will not be returning, and I cannot recommend this place to anyone who values cleanliness and basic food safety practices.
D Myles
I hate to be harsh, but the service here was really disappointing. From the moment we walked in, it felt like no one wanted to be there. We weren’t even greeted, and the staff seemed completely unenthusiastic about serving anyone.
When we asked for just a little extra lettuce on the enchiladas, we were told it would be $6. She said she would have to charge us for a side salad if we wanted a bit more lettuce, without any flexibility or friendliness. The way the food was handled didn’t help either; it felt half-hearted, like she was just throwing things together rather than taking care in serving. Overall, the experience left a lot to be desired.
If you’re looking for good food and decent service, this probably isn’t the place.
… moreWhen we asked for just a little extra lettuce on the enchiladas, we were told it would be $6. She said she would have to charge us for a side salad if we wanted a bit more lettuce, without any flexibility or friendliness. The way the food was handled didn’t help either; it felt half-hearted, like she was just throwing things together rather than taking care in serving. Overall, the experience left a lot to be desired.
If you’re looking for good food and decent service, this probably isn’t the place.
Liliana Rios
I’ve been to a few Cafe Rio restaurants. I dropped in to have a couple of tacos. As I walked in there were no customers and I was a little confused because when I stop by Newport for instance, it’s always busy and I usually wait in line for a while. The time was a little before 4 so I expected that the lunch rush was over and the employees took advantage of the downtime to clean.
The reason I’m writing this is because I was very disappointed with the cleanliness of the entire restaurant. I started to order my tacos I noticed how the food looked old, and I noticed spills and the food everywhere, I almost left but I thought maybe they were very busy and gave them the benefit of the doubt. When I got my food I started walking to a table and realized most of the tables were dirty.
I started to become a little upset. I cleaned my table and went to get my drink and to my surprise all of the fresh flavored water except for Horchata containers were empty.
I sat down and expected to see the associates clean around the food, tables or refill the drinks. Instead, they chatted right in front of the food and didn’t care.
… moreThe reason I’m writing this is because I was very disappointed with the cleanliness of the entire restaurant. I started to order my tacos I noticed how the food looked old, and I noticed spills and the food everywhere, I almost left but I thought maybe they were very busy and gave them the benefit of the doubt. When I got my food I started walking to a table and realized most of the tables were dirty.
I started to become a little upset. I cleaned my table and went to get my drink and to my surprise all of the fresh flavored water except for Horchata containers were empty.
I sat down and expected to see the associates clean around the food, tables or refill the drinks. Instead, they chatted right in front of the food and didn’t care.
Emma Ainsworth
We love going to Cafe Rio. Unfortunately, we have had bad experiences at the ones in Redlands and Rancho. Before this experience, we have had no problems at this location. However, upon entering we watched one of the employees handling money and the register with gloves on. She then proceeded to help out another customer with the same gloves. She put her gloves in a paper bag to open it and proceed to use a scooper to put chips in the bag. After helping that customer and checking them out with the same gloves on. She came over to help me and my mom. She went to put our tortillas in the bowl. She touched our tortillas with her dirty gloves. My mom then asked her very politely to please change her gloves. The employee rolled her eyes and walked away without any acknowledgement of my mom’s request such as an apology. We felt so uncomfortable and disrespected. We decided to leave and go somewhere to eat. This experience has really turned us off of Cafe Rio. We are unsure if we will be returning, which is really unfortunate since we do really enjoy the food.
… morejackie ruiz
Tried a new cafe rio location
Got attended by Blanca, which she also gave me feedback on shrimp ,which in my years , I never knew establishment even sold?
She also helped me out when the Horchata dispenser which was clogged because of the ingredients ? Like rice buildup ?or the cinnamon ? *trying to get my drink* .
Once letting her know she acted on helping me out to unplug, and even then, since it wasn’t a quick fix, she went back into the kitchen to grab a ladle and poured me a cups worth that I had purchased.
Great customer service ,very attentive, friendly greeters once I came in and place looks clean and of course the food was good. Made verde Carne Asada enchiladas with rice and beans ,great lunch 🙂
… moreGot attended by Blanca, which she also gave me feedback on shrimp ,which in my years , I never knew establishment even sold?
She also helped me out when the Horchata dispenser which was clogged because of the ingredients ? Like rice buildup ?or the cinnamon ? *trying to get my drink* .
Once letting her know she acted on helping me out to unplug, and even then, since it wasn’t a quick fix, she went back into the kitchen to grab a ladle and poured me a cups worth that I had purchased.
Great customer service ,very attentive, friendly greeters once I came in and place looks clean and of course the food was good. Made verde Carne Asada enchiladas with rice and beans ,great lunch 🙂
M G
I hope you like soup, because everything is served soup style, even the nachos. Even if you ask them politely, they’re going to barely tip the liquids off while maintaining uncomfortable eye contact with you like they’re daring you to ask for less liquids. Even when it’s not busy, they don’t maintain the drink bubblers so drinks are always limited.
The employees really seem to hate working here. They’re not exactly rude, just barely acknowledge you and don’t really care much about what you want. They seems to have adequate staff. They just move slowly.
The rewards program is ridiculous. A lot of work for food you may not ever want, which is a huge issue for some of us with dietary restrictions. It’s a lot of hassle for a sugary dessert or drink I can’t even have.
I used to love this place. I still come occasionally, about every 3-6 months, but I think it’s out of nostalgia because I’m always disappointed when I leave now.
… moreThe employees really seem to hate working here. They’re not exactly rude, just barely acknowledge you and don’t really care much about what you want. They seems to have adequate staff. They just move slowly.
The rewards program is ridiculous. A lot of work for food you may not ever want, which is a huge issue for some of us with dietary restrictions. It’s a lot of hassle for a sugary dessert or drink I can’t even have.
I used to love this place. I still come occasionally, about every 3-6 months, but I think it’s out of nostalgia because I’m always disappointed when I leave now.
Justin Mccart
Food was fairly good meat seem to be a little bit aged . Also staff seemed a bit edgy. The soda on the other hand, superb excellent perfect combination of syrup and carbonation. I chose the cherry Coke seriously best I’ve had yet no joke!!! Location was a bit dingy meaning they could’ve mopped and clean countertops, as well as tables. Dust built up in corners of building windows were dirty. Overall not worth the money.
… moreDNV 8783
Very, very sad. The ladies don’t look happy. Except for the guy at the register. Price is fine but food was not good. Definitely better to pay more and go to the other spot.
… more