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Chipotle Swampscott is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 450 Paradise Rd, Swampscott, MA 01907
Phone: (339) 883-9994
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in Swampscott, MA
Chipotle Mexican Grill. 450 Paradise Rd Swampscott, MA 01907. Near Paradise Rd & Paradise Rd. place icon. Get Directions · (339) 883-9994 · Order Online · Order …
Chipotle Mexican Grill Locations in Swampscott
1 Chipotle Locations in Swampscott. Chipotle Swampscott. Open – Closes at 11:00 PM. 450 Paradise Rd. All Chipotle Locations/; Massachusetts/; Swampscott.
Order Chipotle Mexican Grill (450 Paradise Rd) – Menu & Prices
Frequently asked questions · What menu items can I order from Chipotle Mexican Grill in Swampscott, MA? · Where can I find other Mexican food options in …
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Reviews
Christian Raiche
Don’t even get me started, went in there expecting to get my burrito per usual and to my surprise i wasn’t allowed to get it double wrapped. I asked for a double warp right away, the worker looked at me put one wrap down and automatically put white rice (without asking). that just rubbed me the wrong way immediately and (to no one’s surprise) my burrito fell apart. would not recommend ordering a burrito if the workers are having a bad day. ❌❌
… moreAlma D
I never write reviews but oh my lord, this chipotle must be the worst one I’ve ever been to.
First i went to buy some for me and my brother. I ordered one burrito and was going to order another when the lady skips me and goes onto people who barely came in.
Secondly, she was stingy, and did not wrap the burrito period. (the pictures are after one bite)
third, i was sent the wrong items in an order when i ordered delivery. right bag, wrong items.
the only person there was the man (nose ring & hat) who gave me sympathy and helped me after I was rudely ignored.
… moreFirst i went to buy some for me and my brother. I ordered one burrito and was going to order another when the lady skips me and goes onto people who barely came in.
Secondly, she was stingy, and did not wrap the burrito period. (the pictures are after one bite)
third, i was sent the wrong items in an order when i ordered delivery. right bag, wrong items.
the only person there was the man (nose ring & hat) who gave me sympathy and helped me after I was rudely ignored.
Enid
Extremely Disappointing Experience
I recently visited this Chipotle location and, unfortunately, it was by far the worst experience I’ve ever had at the chain. Upon entering, I was immediately struck by how dirty the tables and floors were. There were noticeable spills on the seats that had dried, and it was clear that no one had bothered to clean them up.
The soda machine was out of ice, which forced me to ask the staff to refill it. To make matters worse, there were no napkins available, adding to the inconvenience. The overall atmosphere was further disrupted by the employees, who were all talking loudly among themselves, seemingly oblivious to the guests trying to enjoy their meals.
Adding to the frustration, the garbage bins were overflowing to the point where my own trash couldn’t even fit. This lack of cleanliness and organization made the dining environment unpleasant and uninviting.
I asked for a burrito, it wasn’t even assembled correctly as my first bite caused the entire burrito to come apart and it was extremely messy and unsatisfying at that point.
Overall, the combination of dirty facilities, lack of basic amenities, and inattentive staff made this visit extremely disappointing. I hope Chipotle takes these issues seriously and makes the necessary improvements to ensure a better experience for future customers.
… moreI recently visited this Chipotle location and, unfortunately, it was by far the worst experience I’ve ever had at the chain. Upon entering, I was immediately struck by how dirty the tables and floors were. There were noticeable spills on the seats that had dried, and it was clear that no one had bothered to clean them up.
The soda machine was out of ice, which forced me to ask the staff to refill it. To make matters worse, there were no napkins available, adding to the inconvenience. The overall atmosphere was further disrupted by the employees, who were all talking loudly among themselves, seemingly oblivious to the guests trying to enjoy their meals.
Adding to the frustration, the garbage bins were overflowing to the point where my own trash couldn’t even fit. This lack of cleanliness and organization made the dining environment unpleasant and uninviting.
I asked for a burrito, it wasn’t even assembled correctly as my first bite caused the entire burrito to come apart and it was extremely messy and unsatisfying at that point.
Overall, the combination of dirty facilities, lack of basic amenities, and inattentive staff made this visit extremely disappointing. I hope Chipotle takes these issues seriously and makes the necessary improvements to ensure a better experience for future customers.
Lexi W
Came here several times when I lived in the area, and it was constantly a different experience. Online ordering was a nightmare. If they ran out of what you ordered, they would change your order and not tell you so you wouldn’t find out until you got home. They also took absolutely forever to get your order done, you’d be waiting up to 30 minutes past the time it was supposed to be ready. They would not place the orders on the shelf for you to be able to grab, so you would have to be acknowledged by an employee (which always took forever) to be able to get your order as it sat there and got cold. Ordering in person was a significantly better experience at this location, sometimes you’d wait awhile but at least your order would be right and you’d get it while it was still warm. Workers always gave good portions too. However, I am only giving 2 stars due to how bad their online ordering service is.
… moreMaria Barros
These people do not like working with the public and it shows! No greet, no hello no smile. All the times i have been here i have been disappointed and it’s always the same women. You as for double white rice and they give you the regular amount or even less, asked for more corn and she gave me 5 literal pieces. Unacceptable, these people should honestly be fired.
… moreAngela Krzywicki
Erica went above and beyond and was super kind i really appreciated that she noticed the portion size was on the smaller side and she was very quick to fix that for us and make sure we were getting what we paid for! She definitely seemed to be the glue there tonight! Erica you are appreciated and I’m thankful for your customer service!!
… moreOmar Guerrero
I ordered a bowl and when I got to the last section I asked for lettuce. The employee there gave me a pinch of lettuce. I asked her if she could give me some more and she refused to add more. She claimed there was not enough left (when there was plenty in the canister) I know if you ask for more lettuce they’re supposed to give you more at Chipotle. I then even asked if they had the salad and they could use that, she proceeded to ask a co worker about it and then they just completely ignored me. The management and customer service at this establishment is at an all time low! Very disappointed with Chipotle.
… morePavel S.
Understaffed Sept 25th, 6-8 delivery drivers in the lobby, people waited 30-40mins for their online order, main lobby food station ran out of ingredients as well. – very poorly managed.
… moreElizabeth Forgit
Thanks yall for coming to work.
I dnt even care my order was completely wrong and portions seemed unfair. I heard restaurants despise DoorDash orders… I’d go straight through the restaurant however DoorDash has great, non confrontational resolutions easily available for discrepancies.
Again thanks for showing up! My one individual experience will not effect my future visits. It seemed like an honest mistake and someone messed up the packaging, somewhere, somehow. The burrito I ordered was with three toppings, the one I received had about 8! I’m impressed the made it fit!
… moreI dnt even care my order was completely wrong and portions seemed unfair. I heard restaurants despise DoorDash orders… I’d go straight through the restaurant however DoorDash has great, non confrontational resolutions easily available for discrepancies.
Again thanks for showing up! My one individual experience will not effect my future visits. It seemed like an honest mistake and someone messed up the packaging, somewhere, somehow. The burrito I ordered was with three toppings, the one I received had about 8! I’m impressed the made it fit!
DAZED&CONFUSED (ERI)
Edit: ORDERED A VEGGIE BURRITO BOWL THAT HAD BEEF IN IT… I HAVENT EATEN MEAT IN 7 YEARS!!! (It was covered in guacamole and I had started to eat it) Hope I don’t get sick now
When I arrived to pick up my online order five minutes past the suggested pick up time I stood near the online pickup counter and my order wasn’t there yet, while awaiting my order I witnessed 4 people who walked in without an online order be helped and left before me.
When my order was finally finished and ready I headed home to discover they were out of queso blanco and getting this in my burrito bowl and 2 additional side orders I was upset to see that instead of offering me a refund for what I ordered but didn’t have they replaced it with a large order of pico which I don’t like and didn’t order in either of my bowls.
Also paying extra for cauliflower rice and I maybe got a half of scoop of.
The bowl itself is not even half full, as provided in the pictures I’ve included.
This is disappointing to say the least I’m not sure if I’ll be back. This used to be a place I enjoyed coming to, I’ve had problems the past few times I’ve come here and I’d rather spend my money in a restaurant that values their customers and at the very least is respectable to complete my order as I paid for or make it right and communicate if it isn’t.
… moreWhen I arrived to pick up my online order five minutes past the suggested pick up time I stood near the online pickup counter and my order wasn’t there yet, while awaiting my order I witnessed 4 people who walked in without an online order be helped and left before me.
When my order was finally finished and ready I headed home to discover they were out of queso blanco and getting this in my burrito bowl and 2 additional side orders I was upset to see that instead of offering me a refund for what I ordered but didn’t have they replaced it with a large order of pico which I don’t like and didn’t order in either of my bowls.
Also paying extra for cauliflower rice and I maybe got a half of scoop of.
The bowl itself is not even half full, as provided in the pictures I’ve included.
This is disappointing to say the least I’m not sure if I’ll be back. This used to be a place I enjoyed coming to, I’ve had problems the past few times I’ve come here and I’d rather spend my money in a restaurant that values their customers and at the very least is respectable to complete my order as I paid for or make it right and communicate if it isn’t.