Chipotle Mexican Grill

  4.0 – 913 reviews   • Mexican restaurant

Social Profile:

Chipotle Lafayette Ambassador is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 70508

Hours

Tuesday10:45 AM–11 PM
Wednesday10:45 AM–11 PM
Thursday10:45 AM–11 PM
Friday10:45 AM–11 PM
Saturday10:45 AM–11 PM
Sunday10:45 AM–11 PM
Monday10:45 AM–11 PM

Address and Contact Information

Address: 4231 Ambassador Caffery Pkwy, Lafayette, LA 70508

Phone: (337) 993-3151

Website: https://locations.chipotle.com/la/lafayette/4231-ambassador-caffery-pkwy?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=2354

Menu Photos

Order and Reservations

Order: Order online

chipotle.com

Related Web Results

Chipotle Mexican Grill in Lafayette, LA

4231 Ambassador Caffery Pkwy Lafayette, LA 70508 Near Ambassador Caffery Pwky & Settler’s Trace. north end of Whole Foods parking lot.

Chipotle Mexican Grill Locations in Lafayette | Burritos, Fast Casual …

1 Chipotle Locations in Lafayette. Chipotle Lafayette Ambassador. Open – Closes at 11:00 PM. 4231 Ambassador Caffery Pkwy. All Chipotle Locations/; Louisiana/ …

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Reviews

Kanaan Guillory
I have placed a mobile order for pickup, scheduled for 20 minutes after the order was placed. Upon arrival, approximately 30 minutes after placing the order, my food has not been prepared. The order included a burrito bowl and a quesadilla.
When I approached the front counter to inquire about my order, the staff member attended to other customers behind me before addressing my issue. I was informed that a “quesadilla could not be made without cheese” which is evidently understandable. I was then asked to consult with my “customer” to determine an alternative, to which I clarified that I was, in fact, the customer, I am not a doordasher.
After an additional five-minute wait, the staff member inquired if I had received a message back from my customer. I reiterated that I was the customer and requested a burrito as a substitute for the quesadilla. While I did not object to paying the price difference, the circumstances warranted a more customer-centric approach, given that the issue originated from the restaurant.
Throughout the interaction, the staff member displayed an unaccommodating demeanor. Despite my own experience in customer service, and acknowledging that individuals may have occasional off-days, I maintained a polite and concise response, primarily focused on receiving my order.
Unfortunately, upon receiving my order, the rice in the burrito bowl was undercooked and had a hard texture. While I have previously enjoyed the food at this location, this recent experience has caused me to reconsider future visits.
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Preet
Atmosphere zero , they don’t have chips , every table and floor very bad
Hair in my plate
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Talia
I am writing to report serious concerns about the cleanliness and hygiene at your restaurant. During multiple visits at different times of the day, I have consistently observed food scattered on the floors and tables that are rarely cleaned. The food prep area is also visibly dirty, and surfaces appear to be wiped down with the same cloth repeatedly.

These conditions are extremely unhygienic and raise serious public health concerns. I am worried that, if these issues are not addressed immediately, there could be a potential outbreak or health hazard.

I strongly urge you to take corrective action to ensure the restaurant meets proper sanitation standards.

Edited: your general response does nothing to address the health concerns that many of your regulars seem to be having. I rarely write reviews but the restaurant was so filthy and disgusting I really felt the need to share…. Now reading other reviews it seems that management/owners are well aware of the issues and just don’t care as long as sales are good. Someone will have to make a call to the Louisiana Department of Health…. This place needs to be inspected before someone is badly hurt (food poisoning or worst) by the negligence of the owners and management that allow this to go on. The employees looked so miserable so you can tell it’s poorly run and those people aren’t making enough money to care.
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Sarah McNulty
First time visiting this store I can say I won’t be back. Let me start with the young man who took my order was very sweet and has the best customer service in that store. I’ve been in the food service industry for 20 years and I’m very familiar with the food safety guidelines. The veggie side was broke down at 930ish. Everything placed behind on another counter not meant to keep things at the correct holding temp. The young lady cleaning sprayed her cleaner right into the line while another customers food was sitting right there. The employee working with the customers did pull some products from another line by the register but for the most part if someone needed veggies or something else it came from the food sitting out. My time to order – great employee again very kind. I ordered my daughters food thankfully everything else after meat came from that side line but when it was time for the queso there was none in the cambro so he explained he needed to get some more. Unable to locate any on the side line he opened a new bag and dropped the new product into the old dried up queso pan already on the line. I decline the queso and paid for my food. Kudos to the young man helping all the customers that was in line. Such great customer service.
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Alan Benit
Dirty place. We went in more than an hour before close and they were out of sofritas and had no plans to make more. Ice was empty and the employees argued about who would refill it. Poor experience. The cobwebs at the front door did not add positively to our visit.
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Jared Ostrem
Arrived 40 minutes before close and was told that they were not serving any more customers. I asked them if they were still taking online orders and was told no (even though I could that they obviously were). I went outside and ordered my food and came back 10 minutes later to pick it up. This was after watching then turn away customer after customer, I think I counted 30 or 40 in 10 minutes. 1 star for the service here. Food is great as always.
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Nopeno
Food and service was good just the place was dirty. There was nowhere to sit bc all the chairs and tables were dirty. Even the drink station was dirty like it hadn’t been cleaned all day. And I was there during lunch time. They had no one cleaning.
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alyssa thomas
Terrible experience. Took about 15 minutes to even be acknowledged then I was told they didnt have chicken and was asked if i wanted to wait. I asked how long it would be and was told “probably a while” so i chose pork. as soon as the pork was put in my bowl fresh chicken came out. i asked for queso and barely any queso was added to my bowl. when i asked for more i was told it would be a double charge. my husband and i came in together and his bowl wasnt started until almost 10 minutes after mine was done. chipotle needs to do better. it wasnt busy at all. the attitudes of the workers was not pleasant either. none seemed to want to be working
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Joshua Hebert
How is this place even still alive 6 total crew members behind the counter and only 2 of them are helping guests long line almost out the door and about 6 or 7 delivery drivers all waiting on food because theres 2 crew restocking things in the kitchen 2 making food 1 standing next to the case and 1 twirling with keys at the register. Severely disappointing as a delivery driver we expect food to be ready to go or being wrapped up when we arrive it is unacceptable to have to wait 10+ mins sometimes 20+ mins because a store doesn’t have its shit together. Absolutely horrendous.
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Jessica French
Went there last night, they had nothing available. They were out of white rice, the steak was going to be another 10-15 mins, out of sour cream, cheese. No apologies, no customer service to try to redeem it. Once I realized they were out of so many items, I just asked him to disregard the bowl (had rice in it) he just takes it, dumps it back in to the communal rice and serves it to the next customer. I have never been more disappointed in an experience at Chipotle ever. My daughter is was in town from Lake Charles and was so excited to get a bowl and she left so disappointed too. This location really needs to step up and try harder. It’s never clean, wait is insane and now they are just out of everything.
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