Taco Bell

  3.3 – 533 reviews   • Fast food restaurant

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Find your nearby Taco Bell at 971 Highway 51 North in Covington. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.

✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Taco Bell 38019

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tacobell.com

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Taco Bell® in Covington, TN – 971 Highway 51 North

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Reviews

Fate Lynn
WAS my favorite taco bell location! But the past few visits have been awful. I used to drive further out of my way to go to this location because it’s always been better, but it’s gone down hill recently. I don’t know if it’s because they’re short staffed or simply because the employees are rude and careless. Coming from someone who has solely worked in customer service, I understand how difficult the job can be, and I know it’s just a taco bell but the attitude and disregard for food quality is absolutely ridiculous. We pulled up to the window after placing an online order for two luxe boxes, and then some, we’re immediately told “I can’t make that.” Not “I can’t make this item” or “Can we substitute that item,” just “I can’t make that.” We had to ask what item couldn’t be made, and then substituted chalupas for hard shell tacos- whatever. I didn’t want to make a big deal because- again, I understand working in customer service (AND food service), and the last thing we need is spit in our food. But then we get home and we’re met with more disappointment. There wasn’t a single full chip, and the cheese… oh my god. I thought the Atoka location had worse food and employees, but I guess I’ll have to reconsider. If this location is short staffed, taco bell needs to do better, if not, find new employees!
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James Morton
This was the skimpiest amount of steak I have ever seen in any item. It was almost no meat.
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Brenden Johnson
The two female employees are rude and disrespectful. They both need to be fired. The young male employee was kind and respectful. The food was over priced for what you get and the quality of Assembly of the food. They do not proportion the food correctly at all compared to other store.
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Casey White
Suppose to be open until 2 or 3 am yet theyre out of food at 0030? Not the first time either. Happens quite often, either theyre out of some food or all food. Then when they do have food its thrown together. Horrible location. Absolutely ridiculous.
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Jayson Crow
If I could give it a negative star review I would. I came thru the drive thru today 1/30, around 1:15, I ordered a Dorito taco with no lettuce, a burrito (grilled) and large nacho fries. Once I made it 10min down the road to start eating my lunch I realized, the taco had lettuce, the burrito wasn’t grilled, and the nacho fries were served cold. I tried calling the restaurant 4 times and never got a single answer. Terrible customer service in the DT, I wish I could have my money, and time back.
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Autumn Wolverton
The lady at the window was really nice but when I asked to add a cheese cup she stated her manager will not allow her to add anything at the window and I would have to go back around and wait in line to order a cheese cup.
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michael taylor
I ordered items that were available on the app but came to this location and the employees said we don’t sell that anymore. Ok give me the money back for that. They refused. That is theft. Don’t order ahead and pay for it.
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Nick Weissmann
This location isn’t the greatest. Doesn’t have stock of drinks that they say they do, food is slightly warm at best, and they forgot one of my items. relatively fast service, but the food itself wasn’t the greatest.
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Jennifer Johnson
Absolutely ridiculous. They act like they don’t receive online orders. Then make the food wrong. Then when asked to fix it they stare daggers at you. A clump of cheese and 2 pieces of chicken. Just sad.
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Nikki Jerrett
worst place ever. Waited 20 mins for a pizza and ended up leaving. They didn’t care. Worst attitudes from employees as well. FIX YOUR ATTITUDE OF THE EMPLOYEES AND MANAGEMENT
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