Janice Gingerich
This place exhausts me. You spend $30 for two people every time you go here to get literally just fast food. I get it food is expensive now. So you splurge for lunch once in a while. The people are friendly but you ask for extra sauce, literally .75 cents for one ranch. Whatever, I pay for it and leave because I have elsewhere to be – and I go to eat my food and they didn’t even give me the ranch I paid for. Almost two dollars for literally nothing. They don’t answer their phones so they can’t rectify the issue. And I am not driving across town to complain about freaking sauce that should be complimentary. You should at least include two per basket, especially when you are out of fry sauce like you were today. I should have gotten 3 ranch per basket (6 total) and you gave me 2 total. Thanks DQ, remind me not to come back.
… moreJJ T
Tried to order food from DQ through DoorDash and it said the store declined my order. No explanation or info on why. My card was fine and nothing wrong on my end because I instantly ordered somewhere else. So stupid!!!
… moreJordan Waldo
I was blown away by the customer service here. Even when there was an unexpected issue with my daughter’s birthday cake order, the team went above and beyond to make it right. They were kind, professional, and extremely generous in how they handled the situation. You just don’t see this level of care and commitment to customers very often anymore, and it really stood out to me. I’m grateful for how they turned things around and made sure our celebration was still special. Highly recommend!
… moreRay X
Ordered the garlic parm chicken basket and it was good and my order was correct n fast. The shrimp basket slaps too. I was satisfied with my order
… moreMaria Hollis
I super appreciate having real strawberries in my strawberry milkshake, but it makes it a little hard to drink through a straw when the strawberries aren’t fully blended. Both my husband and I received strawberry milkshakes like this. Hoping that this will change in the future.
… moreDavid
The manager in Hamilton, Jacob, is great. Very community minded and great to work with. We are very happy with the Hamilton DQ and the management there.
… moreMary Elizabeth
They are always short staffed, their lobby is closed 9 times out of 10 and the drive thru are always long, which makes it difficult when your on the clock, just close the place down until you find people who are dedicated to their work
… moreErica Kylie
Dairy Queen has been the go to treat for my family for years but among other frustrations in the past like being closed early, the burgers have recently changed big time! The buns look half the size, they are crusty and hard, not the soft buttery buns that the stack burgers have had since they came out. The patties also seem smaller and dryer. You spend thirty bucks on food for two people you shouldn’t still be hungry when you’re done, never have been from this DQ until tonight. Looks like someone is trying to be cheap cheap! Not to mention only getting one ranch with a large cheese curd and large onion ring and having to pay for two more, that’s just ridiculous and greedy. Can’t say I’ll be going back unless they get their food right again.
… moreNicole Harnisch
I’m typically not one to complain, places & people are busy and stuff happens I absolutely understand that but After waiting in line for 20+ mins on a Friday evening after my 5 year old grandsons T ball game, I woke him up when we got to the drive through speaker to be told word for word “oh and by the way we are done serving ice cream for the night,” point blank. There was no other options given, there was no “I apologize but our machine is down” nothing other then “we are done serving ice cream for the night”. Incredibly rude sounding. We got our own ice cream and watched hundreds of others drive through to be told the same thing from the park next door. No signs, no warnings just sit here for 30 mins then we will tell you Dairy Queen isn’t servicing ice cream.
… moreDawn Peeler
Everything was great, except the bathroom. The toilet definitely needed attention.
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