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✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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At Papa Johns Pizza in East Cleveland, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best East Cleveland pizza for any occasion. Call us for pizza delivery in East Cleveland or stop by 13515 EUCLID AVENUE for carryout to order the best pizza in East Cleveland, along with breadsticks, wings, and more!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
Hours
| Thursday | 10 AM–1 AM |
| Friday | 10 AM–1 AM |
| Saturday | 10 AM–1 AM |
| Sunday | 10 AM–1 AM |
| Monday | 10 AM–1 AM |
| Tuesday | 10 AM–1 AM |
| Wednesday | 10 AM–1 AM |
Address and Contact Information
Address: 13515 Euclid Ave, East Cleveland, OH 44112
Phone: (216) 451-1500
Order and Reservations
Order: Order online
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Reviews
Sean Hornberger
Called to report someone placed an order using my account and my rewards for free food. Was told it was handled and they hadn’t picked it up yet. Served them the food anyway and didn’t refund me. I’ve never even been to Ohio
… moreMolly Haberkorn
The best!! I ordered for my son’s birthday party years ago and I still remember the way Neikcoe went above and beyond to accommodate me. I was a single parent struggling financially and he really cared to seek out discounts, ensure discounts were applied, explain pricing options to me etc. I’ll never forget the way that made me feel! Blessed and I love their pizza too lol.
… moreLuca Robins
The bar was low and I was still disappointed. No mushrooms on multiple slices, very little pepperoni, Door Dasher waited for 20-25 minutes on 2 pizzas. I know why they are pushing buy 1 get 1 free.
2 stars because the sauce cups were intact, even though we didn’t receive all the extra ones ordered. :/
… more2 stars because the sauce cups were intact, even though we didn’t receive all the extra ones ordered. :/
Jennifer Marie
I ordered 2 pizzas peperoni and sausage and chicken extra chicken and a cookie pie. picked up the pizzas and chicken had no extra chicken barely had chicken on it. told the staff, and the attitude was not good. at that point i just wanted the food. Won’t be back there soon. The only item that was good was the cookie.
… moreJackie Ingram
I spent over $55 dollars on my order for my grandchildren, the delivery driver was extremely behind in his delivery. Upon calling to check on my order I was told that the driver just left and the my order would be hot. Upon receiving my order I was shocked at how dry and hard ALL the food was everything was cold and trifling. I call to make a complaint I was told that I could bring it back or receive a discount but I would have to bring the food back. This is disappointing after they knew that the food was distasteful and that lied about the order being on it was and hot.
… moreDeltreasa Lee
Ordered last weekend and the driver refused to deliver because a neighbors dog was laying out on their front lawn 3 doors down (with the owner closely attending). When she arrived and called me from the curb to express her reservations over her safety at the sight of the dog, I offered to come to her car if she pulled into the driveway so that she never had to exit her car. Understanding that some people have varying levels of comfort with animals, I didn’t want her to be fearful just trying to do her job. She told me that she was also not comfortable pulling into the driveway because of the lip on the apron leading to the street. To be clear, at a reasonable speed for entering/exiting a driveway, the “lip” on the driveway poses not issue for the Honda accord that frequently visits my house. I let the driver know that I don’t wish for them to feel uncomfortable but at this point it would be best to return the deliver to the store where I can just request a refund. The driver clearly frustrated hanged up the call in response. I called the store where I spoke with a manager who was very apologetic and offered to have the driver bring the food back to my house but I declined. I was uncomfortable accepting food from her after she’d already left and was clearly frustrated. The manager again apologized and empathized saying he understood how the experiment would “leave a bad taste” And he agreed to just refund the order. That was over a week ago. I have yet to be refunded for the order.
… moreMad Nodder and Nuts
Customer Service Nightmare – Avoid This Location: We were loyal Papa Johns customers for over five years, ordering multiple times a month. Our recent experience with this franchise location, however, has completely ended our relationship with the brand and serves as a severe warning to others.The issue began with a website error that incorrectly routed our delivery order to this store, located 6.5 miles away for pickup. Upon realizing the mistake, we immediately called the store to explain the situation, offering to pay any reasonable delivery fee to have the order rerouted to a closer location.The store owner’s response was shocking. Instead of attempting to resolve the problem, he cursed at us, threatened to withhold a refund, and later, falsely marked the order as “picked up” to prevent us from getting our money back. The behavior was not only unprofessional but overtly hostile.Our subsequent attempts to seek a resolution through corporate channels were met with repeated calls from this same store manager, who told us we were “wasting our time” and offered threatening, mixed messages. After four escalations and three days, the owner’s obstruction prevented any resolution.This experience highlights a severe risk for anyone ordering from this franchise location. If anything goes wrong—a website glitch, a mistake with your order—the owner has demonstrated an unwillingness to solve the problem and an open hostility toward customers. This is not just a bad pizza story; it is a breakdown of basic customer decency and corporate accountability. We are now forced to find a new pizza place to frequent.
… moreMr & Mrs. Adam Vanderhoof
Warning: Avoid This Papa Johns Location at All Costs!! After five years of consistent, loyal patronage, our relationship with Papa Johns has been permanently severed due to a shocking and hostile encounter with the owner of this specific franchise.A simple website error led to our delivery order being misrouted to this store, over six miles away, for pickup. When we reached out to them to correct the issue—even offering to cover an extra delivery fee—the store’s owner responded with a level of unprofessionalism we’ve never encountered. He not only swore at us but also threatened to withhold our refund and later maliciously updated the order as “picked up” to obstruct any resolution.Our attempts to escalate this to corporate leadership were fruitless. We were repeatedly contacted by the same franchise owner, who went out of his way to tell us we were “wasting our time” and offered intimidating messages that made the situation worse. Despite three days and four attempts to resolve the issue, the owner’s actions ensured we were left without our money and without our order.This is a stark warning to anyone considering ordering from this location. A simple mistake on a website or with an order will not be handled with professionalism. Instead, you risk encountering a manager who seems more interested in hostile confrontation than customer service. This single experience proves that some franchise owners are simply not fit to operate a business. We have since taken our business elsewhere and urge others to do the same.
… moreBarbie Notsoperfect
Frequently order from here. Food is always hott and not overcooked. I always request extra sauce on pizza and they actually put extra sauce compared to other locations.
… moreSherry Reed
This Papa Johns has been the best I’ve had yet. The pizza is always good and the service very friendly! Although this is not the closest I always order here and I haven’t been disappointed yet.
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