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DQ Food and Treat in Fort Dodge, IA, 2616 2nd Ave S
DQ Grill & Chill Restaurant. Online ordering is unavailable while this store is closed. VIEW DQ® MENU. Set as my favorite DQ location. Map of Dairy Queen …
Dairy Queen Locations in Fort Dodge, Iowa | DairyQueen.com
Find a Dairy Queen in Fort Dodge, Iowa and enjoy fast, convenient, and delicious food. Happy tastes good!
Dairy Queen | Fort Dodge IA – Facebook
In 3 days, enjoy crispy chicken strips and cool shakes at Fort Dodge’s brand new DQ! What sauce do you dip your chicken strips into? No wrong answers here! # …
Reviews
Fred Grobe
Have given them many opportunities, even with cold food multiple times. A friend of mine said give a place three times and have given them probably 6. Tonight was different. My wife placed an order between 45 minutes and an hour for pick up. No idea how long she waited, but it was some time and the food was not ready, and the girl to counter told the manager to handle her. My wife canceled the order and we are told 3 to 5 business days depending on upon our bank to refund the money. I was excited to have a DQ coming to town, but we’re done with that place. Maybe they can sucker the out-of-towners into doing business there who are used to a good DQ. Cold burgers and terrible customer service is a great way to run a restaurant/fast food place guys. I hope the owner contacts us.
… moreGina Grobe
If I could give 0 starts I would. Gave them some leeway when first opened. The food we got was cold not cooked all the way. But tonight was the last straw. I placed an order on the app approximately 6:10, I could have had pickup before 6:30 but scheduled 6:45. I got to the store a little early 6:40ish asked about my order and got told it wouldn’t be done soon…. Like ok…… why not? I waited a few more mins and nothing I said can I ask what the hold up is as I placed on the app almost 45 mins ago. She sighed and looked at the manager and said handle her… at this point I’m like handle me? I waited until 7 when I said can I just have a refund she said you do it on the app. I pulled up the app and asked where she was rude and said I don’t know. I said who does? someone else said get her the manager I said she asked the manager once who ignored her. I said so do I need to call corporate? She said yes so I called when I’m on the phone with them the manager finally walks up. Never will go back.
… moreLinda Duple
Went to the drive through at Dairy Queen on Sunday, January 11. When we arrived there were 3 cars in the parking lot, one car at the pick up window and one car ordering. They were done ordering by the time we got to the order station. We ordered 2 large snicker’s blizzards. Pulled up and waited behind the 2 cars in front of us. Sat and waited 5 minutes for the 1st customer to get their order. The 2nd customer waited for 2 minutes to get a small cup of ice cream. We pulled up and waited at least 2 minutes to get the blizzards. The one blizzard was okay, the 2nd was a half inch over the top. I asked her for lids and she handed out dome lids which would have been great if they fit the glasses but were too big. We have a 20 minute ride home so had ice cream dripping all over the glass holder in the car. Upon eating the blizzards the Snickers was just dumped on top and not mixed through the ice cream. Therefore, my rating of one star, if I could give them a zero I would.
… moreNathan Woodard
We walked into the store just to order some ice cream. We stood inside the store for probably about 5 minutes before we had someone come to the register. asked for the chocolate chip cookie dough blizzard and the cashier kept saying that is not on the menu. told her many times it is its right there on the blizzard menu. She told me she can make me a chocolate chip blizzard and charge me for the cookie dough to be added. Told her no I don’t want to be charged extra for something that’s already on the menu. walked out and went through the drive through and wow I’m sure that was the longest i have ever had to wait to get something. we probably waited about 25 minutes before we got to the window to get out items. While at the window the window was open, and an employee kept saying she is ready to walk out and quit she can’t handle the stress of the job anymore. I asked when the manager would be in and was told to call Tuesday because if I call Monday the manager that is on will fight with me over the phone about my experience and would say I am making it all up. I honestly am not sure if I will be back. it sounds like the store is ran by a bunch of clowns that don’t care about customer service or their experience. It must be bad when the employees don’t recommended speaking to the assistant manager.
… moreTim Martinson
Overcharging customers and said they can’t do anything about it. I ordered the large cheese curds. The menu board said $8.19. It rang up $8.79. I told the cashier and he went to get the “manager”. I was told nothing he could do about it. Whatever is in the computer is what he had to go with. This is my third visit in 2 months.
My second visit was awful too. Ordered a cheeseburger combo as part of my order. This part was forgotten. I went to the counter to ask about it. Sorry, we’ll get it right out. 35 minutes later I asked for it, sorry we will get it right out. The resolution was to refund me my money and not give me my food.
The food is ok, but service and manager are absolutely terrible. They must not care, because no one from the store is responding to the terrible reviews being posted.
… moreMy second visit was awful too. Ordered a cheeseburger combo as part of my order. This part was forgotten. I went to the counter to ask about it. Sorry, we’ll get it right out. 35 minutes later I asked for it, sorry we will get it right out. The resolution was to refund me my money and not give me my food.
The food is ok, but service and manager are absolutely terrible. They must not care, because no one from the store is responding to the terrible reviews being posted.
Brayden
No online ordering and do not honor app rewards.
Went to DQ for the 85¢ small blizzard deal and wasn’t able to redeem it. They’ve got a poster for the app/rewards but no way to use it. Employees weren’t knowledgeable on the app/deal either. Hope it gets better – not worth the price without rewards and deals.
… moreWent to DQ for the 85¢ small blizzard deal and wasn’t able to redeem it. They’ve got a poster for the app/rewards but no way to use it. Employees weren’t knowledgeable on the app/deal either. Hope it gets better – not worth the price without rewards and deals.
Bambina
Sat in line at the drive thru for 20 minutes waiting on a burger they almost forgot to include, which then ended up not being the right burger anyway. They gave us a free peanut butter ice cream, not for our wait, but because they forgot to give it to the person in front of us. Even the person behind us got tired of waiting and left before us. Absolutely terrible experience, the food ended up being cold by the time we got home. I was really excited to eat here but will not be going back. Please do better.
… moreReviewMan14K
Everything Good: NOTHING!!!
Everything Wrong:
Cold fries
Ice in drink AND wrong drink (specified coke zero, no ice)
Burger incorrect size (double instead of a triple)
Burger had every condiment on the planet on it (i specified plain, bacon, meat, cheese, bun)
Didn’t come with bacon after the correction
Had to ask again
Spent about 40 minutes in the place
Poor service
Never going back
… moreEverything Wrong:
Cold fries
Ice in drink AND wrong drink (specified coke zero, no ice)
Burger incorrect size (double instead of a triple)
Burger had every condiment on the planet on it (i specified plain, bacon, meat, cheese, bun)
Didn’t come with bacon after the correction
Had to ask again
Spent about 40 minutes in the place
Poor service
Never going back
Barry Vandiver
This place is new and it already sucks. No wonder it has such bad reviews. They are constantly understaffed and are always out of things. No fudge, no Oreo’s? What kind of Dairy Queen are we running here? They made my blizzard without the Oreo’s it’s supposed to come with but still charged me full price.
… moreMargaret Gardner
Taking into account it was busy at the time of our visit, when we received our malt and blizzard, we were a bit disappointed with the quality. Both had been sitting melting away. My blizzard would have plopped out and splattered all over had she turned it upside down!!! She did not. Of course before we could ask the drive thru window was shut.on us. The taste of both products was good, although melted to a soupy texture (definitely not like ice cream)
… more