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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Reviews
Dee Dee
The young black lady in the picture deserves a raise and giving her the 5 stars.they need more people and better cleaners aswell.
… moreTyler Geldon
Worst experienced at a McDonalds in my life. I needed 1 chicken snack wrap meal. Observed a family of 4 wait a half hour for a meal. 4 kids under 10.
Dad waited patiently with nobody looking at him or attending to him.
Everybody behind the counter was wearing head phones/ ear phones, etc.
It’s sad what fast food is amounting too. And this is no exception.
*** update they got my order wrong. I ordered hot honey wrap and got ranch wrap
… moreDad waited patiently with nobody looking at him or attending to him.
Everybody behind the counter was wearing head phones/ ear phones, etc.
It’s sad what fast food is amounting too. And this is no exception.
*** update they got my order wrong. I ordered hot honey wrap and got ranch wrap
Michael H
Do not order pickup on the app unless you enjoy waiting 30+ minutes for your mcdonalds (2pm no drive thru line). If an employee fills your coke there is approximately a 20% chance they will give you Diet Coke. One time I even tested the coke in the drive thru, sent it back because it was diet, then got served ANOTHER Diet Coke.
… moreMatt Pope
By far the worst experience I have ever had at a Mcdonald’s and that is saying a lot. It took 10 minutes for the employees to acknowledge the 2 vehicles ahead of me in line. It took me repeating the order 2 times to get it taken. They are acting like it’s culver’s where the food is made fresh after you order but it was all cold. I cant even say any of it was even luke warm. While waiting at the pickup window for 5 minutes for my food I see 3 employees just standing around with headphones on doing absolutely nothing. I will willingly drive extra distance to avoid this McDonald’s.
I really hope the owner
… moreI really hope the owner
Alicia Lee
The current customer service was so bad it makes the good food taste not matter, at a certain point to have only mostly kids working here in the afternoon sucks tremendously, they have no care whatsoever whoever the manager is here please don’t leave those two boys here alone anymore I don’t care what they’re telling you 01/10/2025
… moremanda mortier
be careful with what you order, nobody here speaks English, only Spanish, orders will not be okay like you think, ALWAYS CHECK YOUR FOOD, DEFINITELY WOULD NOT RECOMMEND THAT ANYONE COMES HERE FOR FOOD!! dining room is freezing no heat!! nobody is multilingual!!
… moreD Pike
I bought and paid through the app for three grinch meals. I am a mail carrier and worked until 730 today I got my meals curb side at my pewaukee MCDS and got home mind you haven’t eaten Mac Donald’s in a year. I was excited to get the grinch meal because he’s my favorite. Got home spent $46 on three meals food was sub par and worse we only got 1 pair of socks for the three grinch meals we ordered. I’m sad I’m tired.
… moreChris Colvin
Ordered two double cheeseburgers, got one. They did me a favor it was old and gross.
Fries, old, hard and tasteless.
10 bucks for trash.
… moreFries, old, hard and tasteless.
10 bucks for trash.
Kathleen Sussek
I leave reviews often—good and bad—and I try to be fair. But this experience was just plain frustrating.
I placed a simple order through the drive-thru, nothing complicated. When I got to the window, it was completely wrong. No explanation, no effort to fix it, and no sense of urgency from the staff. I waited for a bit, hoping someone would at least acknowledge the mistake, but that never happened.
I ended up just leaving—without the food I ordered—and still got charged. It’s one thing to mess up an order, but the complete lack of service or accountability made it worse.
This isn’t my first visit to this location, but it might be my last. Disappointing all around.
… moreI placed a simple order through the drive-thru, nothing complicated. When I got to the window, it was completely wrong. No explanation, no effort to fix it, and no sense of urgency from the staff. I waited for a bit, hoping someone would at least acknowledge the mistake, but that never happened.
I ended up just leaving—without the food I ordered—and still got charged. It’s one thing to mess up an order, but the complete lack of service or accountability made it worse.
This isn’t my first visit to this location, but it might be my last. Disappointing all around.
James Beadle Jr
Over charged for food that’s cheaper in other parts of town.
2 double cheeseburgers w/ small fries (Miller Pkwy) – $8.07
2 double cheeseburgers ONLY at Capital location – $8.00
… more2 double cheeseburgers w/ small fries (Miller Pkwy) – $8.07
2 double cheeseburgers ONLY at Capital location – $8.00