Address and Contact Information
Address: 12955 Main St Ste 1000, Frisco, TX 75035
Phone: (469) 966-5999
Website: http://www.sarigamafrisco.com/
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Sarigama Indian Restaurant & Grocery Frisco (@frisco_sarigama)
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Reviews
This restaurant feels like one of many fly-by-night operations that pop up in a rush and disappear just as quickly. Avoid if you value quality and reliability.
We ordered takeout—chicken and mutton curry—but one of the mutton curry boxes contained a single piece of meat and a tiny bone, which was clearly underfilled. When we called to complain at 11 PM, the staff claimed they had packed it “normally” and refused to acknowledge the issue. After expressing our frustration, they reluctantly agreed to replace the order—but since we’d have to drive 40 minutes round-trip, it wasn’t worth it.
We requested credit for our next order as compensation, but they refused. Since we didn’t take their offer, we’re leaving this review so others know what to expect.
A little professionalism goes a long way, especially in the food industry. Management, please take note—this experience cost you more than just one customer.
On the positive side, the food itself was okay, but the poor cleanliness really overshadowed the experience. With better attention to hygiene and basic upkeep, this place could be much more enjoyable.
The absolute must-try? Their jalebi – hot, fresh, crispy, and sticky with just the right amount of sweetness. It’s the perfect way to end your meal! Whether you’re craving classic curries, biryanis, or street food favorites, this spot delivers a truly authentic Indian dining experience. Our server’s name was Anu and she was the sweetest!! Even the chef came out to check if we enjoyed the food. Highly recommend!
The chicken burger was surprisingly good and worth trying. The samosa chaat had a nice mix of flavors. Chicken tandoori was cooked well and tasted good. The goat biryani was a bit spicy, but we liked it.
Overall, a good place for a casual meal with family. Nothing fancy, but the food and service were decent. Value for money and time !
The overall customer service was also very poor. The staff at the front were mostly standing together and chatting instead of paying attention to customers. It did not seem like the management was taking proper action or supervising the service.
We were seated near the entrance, and every time we needed something, we had to stand up and call someone or raise our hand to get their attention. Even then, the staff appeared unwilling and brought items with unhappy expressions. This kind of behavior is not acceptable in a professional restaurant environment.
I have noticed many similar reviews from other customers, but it seems that no improvements have been made. The restaurant seriously needs better-trained staff who can treat customers respectfully and provide proper service than the present staff (mainly the girls).
Additionally, I observed in the open kitchen that chefs were not wearing gloves while preparing food, which raised concerns about hygiene and cleanliness.
Overall, the restaurant needs significant improvements in food taste, customer service, staff professionalism, and hygiene standards. Once go and check with the surrounding restaurants, how the service and food was.