Counter-serve chain serving up a menu of specialty or custom pizzas for takeout or delivery.
Hours
| Sunday | 11 AM–10 PM |
| Monday | 10 AM–11 PM |
| Tuesday | 10 AM–11 PM |
| Wednesday | 10 AM–11 PM |
| Thursday | 10 AM–11 PM |
| Friday | 10 AM–12 AM |
| Saturday | 10 AM–12 AM |
Address and Contact Information
Address: 3049 Panola Rd, Stonecrest, GA 30038
Phone: (770) 687-2684
Website: https://www.marcos.com/our-locations/restaurants/GA/Lithonia/marcos-pizza-panola-rd-lithonia-1
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Marco’s Pizza Panola Rd – Lithonia, GA
Marco’s Pizza Online Ordering
Marco’s Pizza – Stonecrest, GA Restaurant | Menu + Delivery
Last Updates
Reviews
Ordered online no mushroom, get home and the PIZZA IS FULL OF MUSHROOMS. We call and talk to the female manager and they are not even willing to give us a credit for the next time we visit. It’s clearly their error, her suggestion is for me to bring my baby and my toddler back out the house, drive 20 minutes to have my pizza remade. I am highly disappointed at the lack of customer service. I will be escalating this to corporate and I will no longer patronize this establishment again.
So I order online upon coming back to pick up my order. The manager gonna shift manager was convenient. Completely belligerent and rude to every customer, not taking the time to listen to them when they’re trying to talk not being respectful. She was being very rude to a customer when he was just trying to explain what it was. He was missing and then she got to being belligerent again with him. So I tried to calm her down by asking her to just listen, he’s just trying to ask you for something. Then, she turned around and start cursing me out. Calling me out of my name being very belligerent, so we exchange words. And she would not give me my food. I never got my food so my kids never got to eat Pizza because she refused to give me my food. The situation escalated and it resulted in her assaulting me several times by kicking me. Even when people tried to hold her back, she still came after me. I was prepared to defend myself and And then she ran out of the store past the security guard and kicked me again, and in the process of me running, I fell and hurt myself, and I will be filing a lawsuit against your establishment. And if that manager is still there, it’s definitely going to be an issue. We’re gonna have to work something out because this is not the way you have to run business by having. Irate, it’s unstable employees that will attack a patron I will be going to your store today to try to speak with you about this matter.And see how we can resolve it, but at this point you will be hearing from my attorneys.This is by far the worst i’ve ever been treated in all the years.I’ve been patronizing your business and they said, this particular manager has been known for being ruled.I’m reading several comments where your managers is being ruled and disrespectful to customers.And if this is how you want to run a business, you don’t deserve to have a store
The expected delivery time was 8:00 PM, according to the pizza tracking. At 8:13 PM, the tracking indicated the pizza was delivered, but I found no pizza at my address when I went outside.
I contacted Marcos, and the associate handling the order was very short when I explained the situation and that the order had not been delivered despite the app showing it as delivered. She stated she “I just gave the driver the address” a few minutes ago and told me to call back if it wasn’t delivered in a few minutes.
The pizza arrived at 8:28 PM.
When I spoke with the driver, he mentioned that the Marcos store had trouble getting the delivery ready for the address even after the order was marked completed. I opened box and the pizza was cold.
I contacted the store and spoke with the supervisor. I was told I needed to bring the pizza in, and that the only solution was to make a new one. The supervisor was rude and nonchalant, dismissing the situation with, “oh well, that’s store policy.”
After a back-and-forth about bringing the pizza in for proof that it was cold and her claiming to be the “store manager of the month,” I stated I would report her.
There was no apology or acknowledgment that my order was late.
She then offered a refund, but the overall tone and handling were unprofessional and unsatisfactory.
This experience reflects poor customer service, a lack of accountability for a late and incorrect delivery, and insufficient regard for customer satisfaction. The failure to deliver at the promised time, the cold pizza, and the dismissive attitude of both the order handler and the store supervisor are unacceptable.
And where is the cheese on CHEEZYbread!
Was suppose to have company reach out to me and still haven’t, it’s been almost two weeks!!!
Don’t order here and delivery is terrible!!!