Dry Rub Smoker
The staff focused EXCLUSIVELY on the drive through. Inside orders were excessively delayed. Took over 40 minutes for 2 simple coffees. I counted 6 employees working. Avoid this store unless you have an hour to kill waiting for a beverage. Absolutely ridiculous.
… moreRebecca Presson
Not all SB locations are created equal and this one is exceptional! The customer service is top notch and the employees are always so friendly. (Nothing worse than when you feel like you’re bothering an employee to order ) Extra shout out to Vi & John and their extra happy attitudes.
… moreMargarita Bogushevich
The man behind the register was absolutely fantastic today. I haven’t seen a Starbucks barista so passionate about their work and caring about the customer in a long time. He joked around, patiently listened, and answered all my questions, making me feel so much better and making me want to come back!
… moreSteven
Very friendly staff, modern and EXTREMELY clean Starbucks. Best one in the area for sure!!
… moreGianna Amelia
Shaun was so friendly and made my drink perfect! This Starbucks has to be one of the cleanest that i have ever been to. All the staff was super nice. I will definitely make sure to return to this location even if it is out of my way!
… moreChad Howland
I don’t order coffee, my wife does which means im not schooled in the nomenclature. The Brentwood Starbucks made my experience quick, friendly and comfortable. My wife got her fancy drink & the staff at the drive thru made it an easy experience. I’ll be back!
… moreI write reviews
Probably one of my favorite locations because of the decor and seating options. Its unique.
Staff is always friendly. Parking can be tricky if its busy but never really ran into this issue when I go.
… moreMary Horn
I did not want to be too crucial, as the service was friendly. But, it did take a long time to get my drink, which was just a refresher. It tasted odd at first, but I attempted to let the inconvenience go, again. Once I got to work, after having drank some of it, I noticed there was a hair INSIDE of cup. At this point, I couldn’t keep letting it go. I had to throw the entire drink away. A long wait, $6 for a wasted drink, and potential contamination, completely threw me off of ordering Starbucks in the future.
… moreNoway
If you’re trying to get to work or anywhere on time, skip the mobile order and just place your order in person. It’ll save you the frustration and the risk of being 15–20 minutes late. Trust me.
… moreMiss Robinson
I have received the most weird rude customer service on two separate occasions by the big black guy with the little twist hair. The first time I was dining in and notice that there was a gold Christmas cup on the counter I asked him about the Christmas cup he took the cup and put it in a different location behind the counter as if I was going to steal the cup. He also Never answered my question and made me feel uncomfortable. It was Christmas and I wasn’t gonna let him steal my joy. Fast forward to today. I had a problem with my drink. He came to assist the young lady at the window and was extremely rude to me. He should definitely not be the face of Starbucks. He needs more customer training because he’s very mean and rude.
… more