

Find your nearby Pizza Hut® at 409 N Mattis Ave in Champaign, IL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
Address and Contact Information
Address: 409 N Mattis Ave, Champaign, IL 61821
Phone: (217) 359-8807
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Pizza & Wings – Delivery & Take Out From 409 N Mattis Ave – Pizza Hut
Pizza Delivery & Carryout in Champaign, IL – Pizza Hut
Pizza Deals in Champaign, IL
Last Updates
Reviews
SUPER BOWL SUNDAY
At 2:00 PM I ordered a big dinner box to be picked up at 5:00 PM.
I showed up a few minutes early to check in with them.
I watched roughly a dozen people come in and leave with their food.
At 5:20 PM I started seeing people leaving with their orders to be picked up at 5:15 PM.
I told the guy behind the counter that he could cancel and refund the order.
He said something about it being on a table or something.
I still left. Being uncertain whether or not they were actually going to refund me I went back to the app and contacted corporate. 1-3 business days to be contacted about refunding my money after their people put a damper on my super bowl experience. Oh, well. Learn from my mistake.
After waiting about 30 minutes in my car, I returned to check on my order. At that point, I was told no one had knowledge of it, and the employee who had originally helped me had gone on break. I then had to wait an additional 10 minutes just to speak to someone.
During this time, I noticed several concerning issues inside the store:
• The floors were dirty and covered in food.
• Dirty dishes were piled up.
• Employees were not wearing gloves or hairnets.
• Overall, the kitchen staff appeared unprofessional and unhygienic, as though food was being prepared in a backyard rather than a restaurant.
• To make matters worse, two employees got into a fight in the kitchen in front of waiting customers.
Another customer, who had already been waiting over 40 minutes, and I both agreed the situation was unacceptable.
When I finally spoke with an employee, I asked about my order again. He told me it would be ready in 10 minutes. However, what I received was an incorrect pizza (pineapple and ham instead of half cheese/half pepperoni) and no breadsticks. At that point, I requested a refund.
When I asked to speak to the manager, the employee informed me that he himself was the manager. I suggested that serious changes were needed because the store was in chaos. His only response was, “We are super busy.”
This entire experience was extremely disappointing for my family and me. What should have been a simple dinner turned into an hour of waiting, unprofessional service, unsanitary conditions, and ultimately leaving without the food I had ordered.
I hope this complaint is taken seriously, as the conditions and lack of proper management I witnessed are unacceptable for any food establishment.