Kimberly Bouldin
I usually love DQ. Tonight, everyone at the Levelland Dairy Queen was getting frustrated. (12/03/25 @ 19:00) The black lady working the window is awesome!! She was working hard. The front staff was struggling. One kid behind the counter tried as hard as he could to get out of doing anything productive. He was just in the way. We were given someone else’s order, then they tried to give it to someone else after we had touched the food. There was zero attention to details. About half the staff were working to compensate for the incompetence of the rest of the staff. We were there over an hour for a quick bite. Not the best experience! Should have gone to Taco Villa, for sure!
… moreEri Bernal
They have the time in the receipts wrong so you can’t really tell when you ordered and how long you waited. We’ve been here for about 30 minutes and haven’t gotten our food. Don’t get me wrong it is packed and the drive through line is long as always but this could be fixed if there wasn’t FIVE ppl just standing around the ice cream machine…… this place literally sucks cheeks and should be closed. Literally any other company can use this lot and do better business. DQ makes me haaaate fast food. AND THEN this place got remodeled?!?!! For what if the service is at stone age speed?????
… moreBreena Villalobos
Horrible experience at drive thru took them 40 mins to get our order out! This is ridiculous, a drive thru is supposed to be fast paced! SMH DAIRY QUEEN DO BETTER! It wasnt even busy, we seen everyone standing around.
… moreShelby Cearley
I love DQ T-Brand Tacos!!! Topped with their taco sauce, they truly are the best fast-food tacos anywhere. I got Dad the chicken strips basket, which comes with 4 strips, Texas toast, fries, and cream gravy. He likes that lot. Right now, the chicken strip basket is only $4.99 – can’t beat that!
… morewager shian
came here, lady at window gave an incredible attitude then when i recieved my food, it was made incorrectly and cold. when i came back to get my burger remade, they took apart my burger slapped on a piece of cold cheese and didn’t even try to make sure it was remade or anything. afterwards she handed my food back again with the same attitude and fake smile. terrible service. completely embarrasing for levelland.
8/22/25 @ around 5:45-6 pm
… moreMarsha Burton
This location really needs a night manager that cares. The workers are really trying to get things done with NO leadership. I came in tonight there is a total of 5 people working 4 males and 1 female and it’s is a mess(not dirty mess but no one know what todo mess). 2 people in the kitchen (male and female) and I called in my order came inside to pick it up since the drive thru line was VERY long. I waited at the counter to be helped for 7mins before being asked the young man was very kind. We got the drinks done then he was putting the food together and I was missing one of the baskets. He then let the cook area know the female never answered him then he said it again she then snapped at him. This location really needs direction at night.
… moreGoldsx4
Dairy Queen is not to be played with! Their customer service may be long and lacking, but the food is always fresh. They also honor any special requests. This is the spot, hands down!!!!!
… moreEmily Torres
This DQ was very clean and I loved that they have popcorn chicken! Food was fresh and delicious. Young lady at the counter had a bit of attitude when we decided to order another blizzard.
… morePhelps Mccarty
Had to wait for my food my entire lunch hour I will not be eating there again this is the second time it has happened.
… moreJulianna Warnock
Drive through takes a while to get food out but its always good. The workers have always been friendly
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