Panera Bread

  2.1 – 89 reviews   • Cafe

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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Auburn is here with warmth and welcome. Panera Bread. Food as it should be.

Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Panera Bread 36849

Hours

Thursday7 AM–11 PM
Friday7 AM–5 PM
SaturdayClosed
Sunday1–11 PM
Monday7 AM–11 PM
Tuesday7 AM–11 PM
Wednesday7 AM–11 PM

Address and Contact Information

Address: 231 Mell St, Auburn, AL 36849

Phone: (334) 844-9271

Website: https://www.panerabread.com/en-us/cafe/locations/al/auburn/231-mell-st?utm_medium=local&utm_source=google&utm_campaign=dpm-dist&utm_term=203111&utm_content=main

panerabread.com

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Reviews

Wake Allen
Someone stole our food, and instead of remaking the order, the employees said there was nothing they could do. They did not refund us. They didn’t offer to remake the food. They did nothing. This was after getting out of the house to go pick it up. Ridiculous.
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Conor Croft
As a coffee shop Panera Bread is ok, they can’t do 12oz lattes and the espresso they use is nothing special. However, the staff is still very friendly and recognizes the regulars, they also have a very large selection of pastries and food. Be mindful of peak dining hours because the line can get fairly long but it moves pretty quickly and they get food out at a decent rate.
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Joshua Harrell
Their menu offers a wide range of options, from classic sandwiches and salads to soups and pastries. The quality of the ingredients is generally good, and the food is fresh and flavorful. I particularly enjoy their green goddess salad.

The atmosphere is usually pleasant, although it can get crowded during peak hours. Service is generally efficient, although it can be a bit slow at times. Overall, it’s a good choice for a casual lunch or dinner, and I would recommend it to anyone looking for a reliable and tasty meal.
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Emarie Burns
Panera at RDB library Auburn University is probably the worst place on campus that you can order from… lets start with the menu. When ordering online or even at the kiosk inside the library there are many options to choose from… so you think. there is a 90% chance that what you are ordering from this Panera location is actually out of stock!!! Then once you place and order the estimated time for you food/drink to be ready is always terribly off by 40-60 mins at best. Basically dont order from this location unless you want to order your food 3hrs in advance… and to be honest who knows if it will actually be ready.
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Bryce Carroll
Placed an order at 12:30 and still haven’t got my food at 1:32 now, always a 20 min wait minimum, food underportiomed
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Kaylin Stephens
I work on campus so I order coffee/drinks and pastries regularly here with the Sip Club. As long as I time my order to be outside the main rush hours, it’s fine. The Sip Club is really useful for those of us who want daily coffee without the hefty price tag, since after 4 cups, it’s essentially free the rest of the month. The pickup is usually on-time, within ten minutes of ordering. I have only had them mess up my order once, and it was a minor issue of a breakfast sandwich being on brioche instead of ciabatta. Not the end of the world.

The problem is when you try to order anything between like 10:45/11ish and 1:30ish. The wait is always 1+ hours long. Once I wanted to go for lunch here with my colleague, and I had to have them cancel my order because after 45 minutes of waiting (I placed the order 15 min before we over there too) it still was not ready and I had to go back to work. To their credit, they canceled the order easily and my charge was refunded. My colleague also left, went to run an errand, came back and her food was only ready nearly 90 minutes after the initial order. They should either have (MANY) more workers during the rush lunch hours or turn off mobile ordering so that you can only order in person and thus the workers can keep up with the amount of orders better. However, they don’t even have a person taking in-person orders at any time, even during slow ones. You either have to order on the app or through the kiosk. Every regular Panera I’ve been in, including the other one here in Auburn, has at least one person working as a cashier.
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carsen smith
I love Panera. I tend to visit one in every city I go to because I can typically expect the same service, same food, same value. That is not the case here. Every review that says “hit or miss” is accurate. Sometimes I have a wonderful experience where my food is exactly as I ordered it. Others the order is so wrong I wonder what exactly they were thinking. For example; I ordered a bacon turkey bravo sandwich, requested extra signature sauce, with a large drink. Not only was my sandwich completely void of sauce, but I was also given a regular size drink when I paid for a large. I went to stand at the front to request it be corrected and no one even stepped foot up front for at least 10 minutes. Finally decided to just leave. Gave them a second chance today, ordered a BBQ chicken sandwich. They packaged my whole sandwich in 2 separate containers which ended up not surprising me since they both featured 2 different kinds of chicken and one was missing the onions. Really not worth the hassle, definitely not worth $15 to risk not even getting what you ask for. Only reason I gave 2 stars is because when it is correct, it’s great.
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soroush shoja’talab
Panera drink quality is fine anywhere, not just at the RBD branch. The service is great and I love the atmosphere.
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Bob Song
They have sandwiches which are tasty and they also have soup and salad,the staffs are friendly and approachable.Highly recommend if you are hungry in the RBD library.
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M J
In two years of being in Auburn, I’ve never heard anything good about this location, but I needed a quick snack so I decided to finally give it a try. Here’s what I discovered.

First of all, just like Hey Day market across the street, they don’t accept cash–which was my intended method of payment. Secondly, it’s online orders only–which as a newcomer, you don’t find out about until you walk to the counter. So your first human interaction with a Panera Bread employee is disappointment and rejection.

Before you even get to order, there’s that weird post-covid vibe where you walk into a crowded restaurant lobby that has no food in sight and everyone is sitting around staring at their phones. But I guess we’re supposed to accept this as the new normal.

Another problem is that they were out of multiple items. Understandable. It happens. The key factor is how management handles this situation. Instead of putting a sign out or making an announcement to the hungry humans sitting in the lobby, they waited for each customer to come up one-by-one and ask why their item was missing from the bag. This is carelessness at best, or blatant disregard for the customer’s time and needs at worst. There is no excuse for this.

Why is it that Chik-Fil-A and other neighboring restaurants can get it so right while this Panera gets it so wrong for so long?

Attention Auburn students: If you calmly boycotted this store for 5 business days in a row, I bet they would get their act together quick fast in a hurry. Very easy solution to implement for this problem.
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