Dairy Queen Grill & Chill

  4.1 – 581 reviews   • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Dairy Queen Grill & Chill 63084

Address and Contact Information

Address: 1500 Denmark Rd, Union, MO 63084

Phone: (636) 584-8400

Website: http://dairyqueen.com/

Order and Reservations

Order: Order online

dairyqueen.com

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Reviews

Emma
So slow. I stood there for about 25 minutes just to get ice cream, and there was only one other customer waiting. There were a bunch of employees in the back, but the line barely moved. By the time we finally got our ice cream, it was already melted. To top it off, the cashier had really bad hygiene, which was pretty off-putting. Definitely not a good experience.
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Kaylyn
Chicken strip baskets should automatically come with gravy especially when I ask for it and it is shown on the menu board!!! Ruins the whole meal, called to get replacement and they refused to fix it and there wasnt even a manager on duty when i called!!! Window worker wasn’t very friendly either. $26 just gone. Normally this location is good, but refusing to replace the meal when they missed something is ridiculous!!
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Tara Speyrer
This is a little extreme on the condiments. The burgers were very messy. The chicken straps weren’t edible,the hot dog was nasty. The only thing we got good were our drinks and fries. It was a waste of $55.00. We are very disappointed.
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Reb
Currently the only way I’ve gotten to know this establishment in the city is doing DoorDash deliveries however I’m in the restaurant industry. I’ve trained general managers for many years and I will tell you this crew. The management team knows what they’re doing and they are on the ball the restaurant is Very clean. If you pay attention to detail, you’d be able to tell that they’re always in a good mood, the retaining staff, or would it appears from the guest view I just think that this Dairy Queen is doing an excellent job and I’ve always had a pleasant experience for myself and my dog. They’re definitely sincerely happy people there and I like the way they maintain their building. It’s just all around good. I also wanted to mention that with my observation, they are consistently busy and that just goes to show there’s two factors reason why people go to restaurants. The first reason is because they’re hungry. Second reason is for the service and they definitely have a presence with their management and their staff with communication and it’s good
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Domino
Lol honestly???? My 7 year old son dropped his cone literally right after we pulled up from paying & me thinking it wouldn’t be a big deal (it’s a what? 2$ cone?) they would replace it & maybe make him feel a bit less badly about accidentally dropping it….

Nope.

They reluctantly replaced it with a seemingly ‘mini’ version of a cone while while stating “it wasn’t OUR fault he dropped it, but we’ll replace it THIS TIME ok?” And handed me the smallest cone I’ve ever seen. I was taken aback for a second to be honest.

Where’s all the dang compassion in humans gone to?!

Disappointed.

A star added cause they still technically ‘replaced’ it.
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Jeff Watson
This is what all Dairy Queen restaurants strive to be. Great food. Fast service. Clean tables. And do I even need to mention the ice cream?!?
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KristynaE R
Blizzard was good, the women restroom needs to be cleaned better, that is my only complaint .
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Robert Riddell
Nice friendly staff, but the food portion size was quite disappointing.
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Cassie Watterson
I would give no stars if I could. The lady in the drive thru line could barely speak English. Which is probably why our order was completely wrong. But that doesn’t explain why it took 25 min to order 2 chicken strip baskets. We got home and both were sauced. One was supposed to be plain and the other garlic sauced. They were both covered in bbq. Don’t bother or waste your time. I stopped because I didn’t want to have to cook so late at night but it looks like I have to anyways. Thanks a lot for nothing! Wasting my time and my money. Won’t be back!!!!
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Zoe Weiser
I got the original cheeseburger meal, $8 before tax. My burger was so old my cheese didn’t even melt.
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