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Your nearby Five Guys at 12840 Pinnacle Drive in Germantown is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it’s using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait.
Address and Contact Information
Address: 12840 Pinnacle Dr, Germantown, MD 20874
Phone: (301) 528-5525
Website: https://restaurants.fiveguys.com/12840-pinnacle-drive
Order and Reservations
Order: Order online
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Cheeseburger, hot dog, fries, and milkshakes in Germantown
A burger, fries and shake from your local Five Guys at 12840 Pinnacle Drive in Germantown sounds pretty good, doesn’t it? Visit us or order online now!
Five Guys Restaurants in Germantown, Maryland
Browse all Five Guys restaurants in Germantown, Maryland. Our fresh burgers are cooked to perfection and don’t forget to add our famous hand-cut fries and …
Five Guys: Fast Food Near You | Burgers, Fries, Shakes
Hand-cut fries, made-to-order burgers, and creamy shakes. Order online or find a Five Guys near you. Real ingredients. Real flavor.
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Reviews
Merci
They didn’t pay attention to the order.. order was right on paper but instead of green peppers they put jalapeños peppers smh. This a reason that I don’t need to eat fast food. But haven’t had it in 2 years.. Guess I’m not missing anything.. The one in Bowie is amazing though fyi
… moreAlex B
Had a little hiccup in the beginning with my order but the manager Elieher stepped up to the plate and gave me great customer service. Resolve the issue without blinking an eye and had a great customer service. I will be returning to this five guys for my great burgers. Thank you for the great service and burgers.
… morePuru Ghimire
Nestled in the heart of Germantown, Maryland, this spot hits all the marks for convenience and atmosphere, boasting a pristine exterior and a sparkling, well-stocked interior. However, the experience was a tale of two halves. While the manager on duty led by example—rolling up their sleeves to help the crew—the execution at the counter fell short.
My Veggie Sandwich with cheese arrived poorly assembled and missing the pickles I specifically requested. It’s a beautifully kept location with a great vibe, but the attention to detail in the kitchen needs to catch up to the high standards of the dining room.
… moreMy Veggie Sandwich with cheese arrived poorly assembled and missing the pickles I specifically requested. It’s a beautifully kept location with a great vibe, but the attention to detail in the kitchen needs to catch up to the high standards of the dining room.
Voncia
Five Guys Veggie Sandwich:
A Soggy, Structural Failure
Rating: 1/5 Stars (Would Not Recommend)
I recently visited a very busy Five Guys location hoping to find a decent vegetarian option and opted for the Veggie Sandwich. Unfortunately, what I received was profoundly disappointing—a messy, structurally unsound disaster that completely failed as a meal.
From the moment the sandwich was presented, the issues were obvious. The regular white bun, which is clearly not designed to handle any moisture, had completely dissolved under the simple weight and wetness of the toppings. It was served already soggy and falling apart, leaving me with what looked and tasted like a wad of white soggy bread. The entire presentation was non-appealing and incredibly messy; it was impossible to eat without the contents spilling out.
Beyond the catastrophic bread choice, the quality of the “veggie” filling was lacking. If Five Guys intends to offer a legitimate vegetarian option, they need to do better than piling a few standard toppings onto an absorbent bun. This option is a disservice to vegetarian customers and a waste of money. They desperately need to change the bread option to something toasted and substantial, and actually provide real, meaningful vegetables that constitute a satisfying sandwich filling.
To compound the problem, the staff at this busy location were noticeably unattentive. While I appreciate the challenges of a high-volume restaurant, basic quality control was absent, and getting any attention for assistance was difficult.
In summary, I was thoroughly disappointed with both the presentation and the taste of the Veggie Sandwich. It is a very messy and non-appealing choice. I would not recommend this item until Five Guys commits to a complete redesign of the product, starting with the foundation (the bread) and moving up to the substance of the filling.
… moreA Soggy, Structural Failure
Rating: 1/5 Stars (Would Not Recommend)
I recently visited a very busy Five Guys location hoping to find a decent vegetarian option and opted for the Veggie Sandwich. Unfortunately, what I received was profoundly disappointing—a messy, structurally unsound disaster that completely failed as a meal.
From the moment the sandwich was presented, the issues were obvious. The regular white bun, which is clearly not designed to handle any moisture, had completely dissolved under the simple weight and wetness of the toppings. It was served already soggy and falling apart, leaving me with what looked and tasted like a wad of white soggy bread. The entire presentation was non-appealing and incredibly messy; it was impossible to eat without the contents spilling out.
Beyond the catastrophic bread choice, the quality of the “veggie” filling was lacking. If Five Guys intends to offer a legitimate vegetarian option, they need to do better than piling a few standard toppings onto an absorbent bun. This option is a disservice to vegetarian customers and a waste of money. They desperately need to change the bread option to something toasted and substantial, and actually provide real, meaningful vegetables that constitute a satisfying sandwich filling.
To compound the problem, the staff at this busy location were noticeably unattentive. While I appreciate the challenges of a high-volume restaurant, basic quality control was absent, and getting any attention for assistance was difficult.
In summary, I was thoroughly disappointed with both the presentation and the taste of the Veggie Sandwich. It is a very messy and non-appealing choice. I would not recommend this item until Five Guys commits to a complete redesign of the product, starting with the foundation (the bread) and moving up to the substance of the filling.
Joey Brown
The food is actually good but I received poor service when I came here. I asked for no tomatoes on my burger yesterday and the guy taking my order said “why even order a burger then?” Like what??? I will not be coming back to this location.
… moreDavid Ron
They gave such a SMALL amount of fries for my LARGE order… even less fries than the typical small I would get at other Five Guys. On top of that, the fries had no taste. Worst experience I’ve ever had at a Five Guys. Avoid this establishment. Go to another Five Guys.
… moreMeagan Warren
I ordered a little Bacon Cheeseburger and Cajun fries, They didn’t even give me my Cajun fries and the fries I did receive were raw. They were only fried for maybe 2 seconds didn’t have any brown coloring and just looked like they were soaked in grease and completely inedible. Truly unacceptable.
The burger was fine, but what’s a burger without your fries. It was a really a disappointment.
… moreThe burger was fine, but what’s a burger without your fries. It was a really a disappointment.
Talea Dove
Don’t know how they’re still in business. we didn’t wanna order on DoorDash because I wanted a milkshake. So my husband drives there and they say they’re only taking DoorDash/online orders because they’re backed up. I’ve never in my life heard of a business that doesn’t serve people when they’re in the building. This is the most garbage business decision. It actually takes a lot of gall to treat your customers that badly. I look forward to never eating there again.
… morewardrick65
I’m uncertain whether the problem is Five Guys or the delivery system (Uber Eats). My last 4 orders, the fries were cold (lukewarm at best), likely due to a lengthy delivery time. Reheated fries are good for nothing. But, when I went in person to Five Guys off of Century Blvd (Pinnacle in Germantown MD 20874) the fries were soaked through with grease and not hot. Either way, the fries are terrible; I won’t be ordering the fries anymore. Good Little Bacon Hamburgers, though!
… moreChris Nicholson
Great burgers. Better than the ones you get in “sit down” restaurants. Reasonable price but more than fast food. I just wish this locations had the soda machine that Shady Grove has.
Update: they got the new soda machine!
Pricing is ticking up… But so is everything else these days.
Staff is still great.
Update another price increase. Probably won’t be as frequent a visitor anymore.
… moreUpdate: they got the new soda machine!
Pricing is ticking up… But so is everything else these days.
Staff is still great.
Update another price increase. Probably won’t be as frequent a visitor anymore.