KFC

  3.7 – 553 reviews   • Chicken restaurant

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Visit your local KFC® at 326 Grover Street for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out KFC 28150

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Order: Order online

kfc.com

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1102 East Dixon Boulevard, Shelby, NC 28152, phone (704) 487-7252 (704) 487-7252, Services Carry Out, Delivery, No-Contact Delivery, Drive-Thru.

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Reviews

Bee
If I could ZERO stars, I WOULD!!! This KFC is horrible. I ordered my family’s dinner on the app at 1:00 PM to be ready to be picked up at 7:15 PM after I got off of work. I get there at 7:30 and they hadn’t even started my order. I waited 30 minutes at the restaurant which defeated the whole purpose of ordering ahead. When I got home with my food, the bucket of 8 pieces of chicken had ZERO breasts (was supposed to be 2 of each type)- no one asked me if I wanted to substitute or that they were out of anything. My order was also missing a large order of French fries, an order of the little apple pie things and the plates I asked for. Then to show they had no idea what they are doing, the lady at the register called my name and said is this yours? Referring to my order finally being ready. How the hell am I supposed to know whose it is, yall made it, not me. I will let Bojangles disappoint me from here on out.
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The King Dog
The employees are all so friendly and polite.

Service: …
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Scottie Safrit
Ordered through DoorDash to my motel room. $25 order. Absolutely zero utensils or napkins with order. Very disappointed.
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Darlene Ross Hopper
Pictures say it all. Haven’t been to KFC in months cause of bad food. Ex.. Hair in food, chicken burnt and hard. I give them another chance and what do I get?? A fly in the potatoes. This was at 8:14pm and I almost lost my lunch. Called the District Manager and he offers to replace my food. REALLY???? You really think I wanted more food from there. I WILL NEVER EAT THERE AGAIN. I didn’t want to give them 1 star.
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Kyrese Kennedy
Box #1 was my initial order of burned livers
I went back to get my reorder and was handed box #2. That was a Waste of time.
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Katie Arndt
Don’t know how to listen at drive thru gave us only 2 things we actually ordered then my husband took the food back in to see if they’d fix it and at least give us what they rang us up wrong for. A woman said it’s all in there another woman checked and confirmed it indeed was NOT all in there. Paid 52.29 to receive one dr pepper one famous bowl 1 8 pc tenders ONLY and some pie poppers when what we ordered and was not listened to was a famous bowl the tender and fry bowl dr pepper and 2 8pc tender MEALS with fries, then got told it’s all on there when nah y’all had to add the rest of the 8 tenders. Whoever is on the drive thru either can’t listen or genuinely cannot hear. Double check what you order before you pay because we got the complete opposite of what we ordered. My husband is to nice to stand there and argue. I’m heavily pregnant and hormonal and definitely would have hurt drive thru girls feelings so I got asked to stay in the car.
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ChocL8Gyrl
Big improvement! I’ve been dining at this location over 30 years & the staff & food have been magnificent these past few months. Customer service has been awesome except sometimes it’s a rude employee. Food has been hot & fresh. I had stopped going to this location for years bc of the dirty lobby & unprofessional employees.
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Durlay Andrea Serna Yotagri
Very bad attention, I placed my order at 5:40 and they delivered it at 7, they attended to other people who arrived after me first, in the end they said they forgot about the order.
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susan gainey
I should have checked my food order before I left. Didn’t get 3 items I ordered, they didn’t have much at 5:30 pm. No biscuits. Chicken tastes old
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Liv
This whole experience was a FAIL. The chicken I purchased was barely cooked, extremely fatty and tasted old. The meat wasn’t seasoned and as the pictures share, their wings are poor quality, and veiny with barely any meat on them. The breast I purchased was tasteless and I couldn’t eat it because of the lack of flavor and the fact that it was under-cooked. They didn’t have enough wings for my order and rudely assumed that they could substitute two tenders in place of the two of the wings I ordered. Verona’s wings are exquisite and both Ingles (Fallston, Dixon) offer better fried chicken options at their hot bar. Additionally, when I explained how poor the quality of the food was to the staff they acted nonchalant and apathetic to my concern. I wouldn’t recommend this location to anyone.
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